**** * ********** ***

Kuna, Idaho *****

Phone 208-***-****

E-Mail: ad1l8w@r.postjobfree.com

Dee J. Sawyer

Objective: To work in a department where I can engage as a contributing team member of dynamic organization that offers me an opportunity to learn and advance my career. Skills – accounting, customer service, trainer for new hires. Professional Experience:

April 2023 - Current

Claims Examiner I, Blue Cross of Idaho, Meridian, ID Process Individual and Medicare medical claims accurately and in a timely manner. Research any claims that are not completed and accurate. July 2019 – 2023

Enrollment and Billing Representative II, Blue Cross of Idaho, Meridian, ID

• Responsible for the accurate and detailed enrollment of electronic. Maintain related documents for billing and applications. Update correspondence related to enrollment, billing, COBRA, and miscellaneous requests. Complete daily, weekly, monthly reports with detailed information. Process work, close any assigned cases giving detailed information to the case. Answering calls for group admins with their billing and enrollment questions, process e-checks, educate and give guidance with our online enrollment center. Attend all classes or training to obtain the knowledge to assist my assigned groups with issues related to billing, COBRA, HIPPA. Managed employee training for new hires along with offering guidance and mentorship on best practices while providing constructive feedback. Processing premium payments.

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December 2017 – July 2019

Patient Specialist 2, St Luke’s Idaho Pulmonary, Meridian, ID

• Efficient use of Epic through document scanning, recall creation and schedule appointments and testing. Created a positive work culture as the coordinator of the Fun Time Committee. Scheduled patient appointments for specialty clinic with 32 providers and making more than 150 outgoing patient calls weekly. Highly skilled at accurate patient registration with obtainment of PHI. Processing patient co-pays.

May 2016 – December 2017

Patient Specialist 1, St Luke’s Idaho Pulmonary, Meridian ID

• Scanning medical documents to patient charts, creating provider orders and routing. Completed Administrative tasks for the office, requesting medical records, faxing, answering phones, responding to all correspondence. Processing patient co-pays. August 2012 – May 2016

Patient Care Coordinator, Focus Vision Therapy Center, Meridian ID

• Prepared monthly income and patient control sheets, processed accounts payable/receivable, balanced nightly books for bank processing. Scheduled patient appointments, created schedules for employee’s daily patient lists. Provided reminder calls to patients for upcoming appointments. Processing patient co-pays and refunds. Education:

Vocational school – U.S Career Institute – 2012 medical billing and coding certified completed.

High School – Kuna High School – graduated 1986