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Customer Service Medical Assistant

Location:
Greenville, SC
Posted:
December 01, 2023

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Resume:

JENNIFER Noel

ad1l8l@r.postjobfree.com

864-***-****

DEAR EMPLOYER,

IN YOUR RESPONSE TO YOUR ADVERTISEMENT REGARDING THE POSI - TION IN YOUR ORGANIZATION, I HAVE ENCLOSED A RESUME FOR YOU TO REVIEW. PLEASE CONSIDER THIS LETTER AS MY FORMAL APPLICA- TION PRESENTING MY BACKGROUND, EDUCATION AND EXPERIENCE. OVER THE LAST 15 YEARS, I HAVE BEEN WORKING IN THE MEDICAL FIELD AS A CNA, MEDICAL ASSISTANT, AND RECEPTIONIST,OFFICE MAN- AGER, BILLING CODER. I HAVE EXCELLENT OFFICE AND ADMINISTRATED SKILLS NECESSARY TO ADMINISTER A PROJECT. I WORK ON-TIME AND ACCURATE. I WORK WELL WITH OTHERS. I LOVE TO LEARN NEW THINGS. I WOULD LOVE TO LEARN AND GROW IN YOUR ORGANIZATION. I'D LIKE THE OPPORTUNITY TO SHOW HOW YOU CAN PUT MY EXPERI- ENCE TO WORK FOR YOU. MAY I ARRANGE AN INTERVIEW TO FURTHER DISCUSS MY QUALIFICATION? PLEASE FEEL FREE TO CONTACT ME AT 860-***-**** WITH A TIME THAT WOULD BE MORE CONVENIENT. I'M EXCITED ABOUT YOUR COMPANY, AND I LOOK FORWARD TO CON - TRIBUTING TO YOUR FUTURE. THANK YOU FOR YOUR TIME AND CON- SIDERATION.

SINCERELY, JENNIFER CANNON

OBJECTIVE

OFFERING A KNOWLEDGEABLE HARD WORKER. EXCELLENT OFFICE AND TYPING SKILLS. GOOD PHONE ETIQUETTE . FAST QUICK LEARNER. WORK OF EXPERIENCE

APR 2015 / JAN 2018

MIDSTATE OFFICE MANAGER / BILLING. MERIDEN CT

MANAGING STAFF, ORDERING SUPPLIES, MARKETING AND ALL FACETS OF DAY TO DAY, GREET PATIENTS AND PROVIDE QUALITY CUSTOMER SERVICE, UTILIZE COMPUTER SOFTWARE TO ASSIST WITH PATIENT SCHEDULING, ASSIST IN DOCUMENTATION OF CLINICAL DATA, HANDLE PHONE CALLS, INCLUDING GATHERING NEW INTAKE INFORMATION, CONVERT INQUIRIES/PHONE CALLS INTO NEW PATIENTS THROUGH EX - CELLENT CUSTOMER SERVICE/SALES,

VERIFY NEW PATIENT INSURANCE INFORMATION, ACCEPT PATIENT PAY- MENTS AND ENTER THEM IN COMPUTER SYSTEM,

UPHOLD PATIENT CONFIDENTIALITY ACCORDING TO FEDERAL PRIVACY LAWS, ACT AS SUPPORT PERSONNEL AND/OR PARTICIPATE IN COMPANY SPONSORED EVENTS, BILLING FOR INPATIENT AND OUTPATIENT PRO- CEDURES FOR HOSPITAL AND OFFICE BILLING, MANAGING CLEARING HOUSE, RUN END OF MONTH REPORTS, COLLECTIONS, TRAIN NEW EMPLOYEES ON EMR SYSTEM, FIX ALL COMPUTER TECHNICAL PROBLEMS. RADIOLOGY SCHEDULING AND PRE-CERT PROCEDURES WITH INSURANCE COMPANY, REFERRALS.

DEC 2014/ AUG 2015

THE HEARTH SOUTHBURY CT / CNA

DUTIES INCLUDE:

ADLS, BEING RESPONSIBLE FOR 15 PATIENTS, CHARTING, FILING, AS- SISTING DOCTORS APPOINTMENTS, WORKING AS A TEAM PLAYER, TRAINING NEW EMPLOYEES.

JAN 2013 / DEC 2014

BUCCHERI AUTOMOTIVE HARTFORD CT OFFICE MANAGER

DUTIES INCLUDE:

ANSWERING PHONES, SCHEDULING APPOINTMENTS, BILLING, FILING CLAIMS, COLLECTIONS.

APR 2009 / OCT 2010

RIVER GLEN NURSING HOME SOUTHBURY CT

CNA/ HHA DUTIES INCLUDE:

ADLS, BEING RESPONSIBLE FOR 15 PATIENTS, CHARTING, FILING, AS- SISTING DOCTORS APPOINTMENTS, WORKING AS A TEAM PLAYER, TRAINING NEW EMPLOYEES.

NOV 2000 / MAY 2005

NEW MILFORD SURGICAL ASSOC. NEW MILFORD CT MEDICAL AS- SISTANT / MEDICAL RECEPTIONIST

DUTIES INCLUDE:

GREETING PATIENTS, ANSWERING PHONES AND FOLLOWING UP ON MESSAGES AND REQUESTS, SCHEDULING APPOINTMENTS AND SURGERY'S, ASSISTING DOCTORS IN PROCEDURES, MAKING COLLEC- TION CALLS, FOLLOWING UP WITH INSURANCE CLAIMS, MEDICAL COD- ING AND BILLING OFFICE AND HOSPITAL PROCEDURES, AND TRAINING NEW EMPLOYEES.

NOV 2004 / NOV 2005

MARK FORD DEALERSHIP NEW MILFORD CT

RECEPTIONIST DUTIES INCLUDE:

IN CHARGE OF SERVICE DESK AND CHECKOUT, ANSWERING PHONES, ENTERING IN DATA, FILING, CLEANING, AND HANDLING MONEY. SEP 2003 / JUL 2004

PHYSICAN'S CARE NEW MILFORD CT MEDICAL RECEPTIONIST DUTIES INCLUDE:

GREETING PATIENTS, ANSWERING PHONES AND FOLLOWING UP ON MESSAGES AND REQUESTS, SCHEDULING APPOINTMENTS, ASSISTING DOCTOR IN VISITS, FOLLOWING UP INSURANCE CLAIMS.

EDUCATION

FEB 2012 TO PRESENT

ASHWORTH COMMUNITY COLLEGE ONLINE GA

AUG 2008 / MAR 2009

NAUGATUCK COMMUNITY COLLEGE WATERBURY CT JAN 2004 / JUNE 2004 NAUGATUCK COMMUNITY COLLEGE WATERBURY CT

SOFTWARE/ SYSTEM SKILL

WORD PROCESSING AND SPREADSHEETS: MICROSOFT WORD AND EX - CEL, QUICKBOOKS,CITRIX, GLENWOOD EMR, ALLSCRIPTS, EPIC EMR TYPING 30 WPM, STENO CLERICAL, FILING, REPORT WRITING REFERENCES AVAILABLE UPON REQUEST

THANK YOU, JENNIFER CANNON



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