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Customer Service M A

Location:
Calgary, AB, Canada
Posted:
December 01, 2023

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Resume:

Patricia Jeanneaul

**** ****** ****** ** 403-***-****

Calgary AB T1C 2B1 ad1l58@r.postjobfree.com

HIGHLIGHTS OF QUALIFICATIONS

Reliable, dependable, and trustworthy individual

Excellent interpersonal skills – gets along well with others

Able to work successfully in a team environment as well as independently and self-directed

Strong verbal and written communication skills

Time management – experience working in a fast-paced environment under deadlines

Conflict resolution skills – able to remain calm in difficult situations

Willing and able to complete any additional training/certifications required DEMONSTRATED SKILLS & ABILITIES

Customer Service Skills:

• Experience interacting with people of different backgrounds, cultures, and ages

• Developed product knowledge to make accurate product recommendations to customers

• Operation of Point-of-Sale systems including processing cash, debit, and credit transactions

• Handled customer complaints and found solutions to problems that arose

• Promoted restaurant specials to customers

• Took customer food and beverage orders including accommodating allergies and special requests

• Delivered completed laundry to resident suites

• Prepared food to customer order on demand

Cleaning Skills:

• Full room turnovers including linens, vacuuming, sweeping, mopping, dusting, and cleaning bathrooms

• Washed, dried, and folded linen and personal laundry

• Utilized a variety of cleaning products safely and followed all policies and procedures

• Cleared tables, dishes, and cutlery and washed and reset tables for service

• Restocked facility linen stores

WORK EXPERIENCE

Housekeeper 2022

Medicine Hat Lodge – Medicine Hat, AB

Kitchen Helper/Cleaning/Laundry 2021 – 2022

Revera Inc. – Medicine Hat, AB

Server 2020

Denny’s Restaurant – Medicine Hat, AB

Server 2019 – 2020

Mexican Hat Restaurant – Medicine Hat, AB

Cashier/Cook 2016 – 2018

Smoothie Bacon Dog – Medicine Hat, AB

Cook/Cashier 2015 – 2016

A&W Restaurant – Medicine Hat, AB

CERTIFICATIONS

ProServe – AGLC Expires December 2024

WHMIS – Online Course 2021

REFERENCES AVAILABLE UPON REQUEST



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