Alicia Cushing

Dedicated hard worker

Flat Rock, MI 48134

ad1l40@r.postjobfree.com

734-***-****

I am applying for a position with your organization that will enable me to use my experience, education and skills. As you can discern from my credentials and work history outlined below, I have a vast and varied skill set which enables me to work in several different positions. Organized, levelheaded with excellent people skills that would make me an asset to your company. Authorized to work in the US for any employer

Work Experience

Freight Team Associate

The Home Depot - Woodhaven, MI

February 2022 to Present

Unloading the freight truck, packing out the merchandise Medical Assistant/Receptionist

Dr Ram Garg - Taylor, MI

September 2020 to December 2021

Patient charting, EHR, All Script answering phone, sending scripts, faxing, filling, billing coding, front desk checking in patient and checking out patient appointment, sending patient medication Helping doctor with EMG, charting, doing new patient chart. Diagnosis, ICD,Insurance, documenting all patient medical history and complications! Scanning. Scheduling appointment Pool Attendant

Sun Communities, Newport

July 2018 to September 2020

• Open and close pool

• Responsible for checking resident status

• Cleaning and monitoring the pool and restroom

• Insured that safety rules and regulation were complied with Medical Administrative Assistant Externship

Precision Orthopedics - Charter Township of Brownstown, MI July 2020 to August 2020

my externship was 6 weeks, in that time i learn how to schedule patients, make day packet,print encounter for each patient, answer phone,check in and check out patients learning ethomas and ehr works

Sales Associate

Five Below - Newport, MI

November 2016 to February 2017

• Managing cash register

• Inventory

Pharmacy Technician

Wayne Drugs - Wayne, MI

March 2015 to August 2016

• Retrieving prescription drugs

• Counting, measuring and weighing tablets and compounding

• Preparing insurance claims forms and maintaining patient profiles

• Answering phone

Customer Service

Wayne Neurology, Wyane, Mi

June 2016 to July 2016

Receptionist

• Patient check in-out

• Recording and charting of patients blood pressure and weight

• Handled payment, faxing and Microsoft

Pharmacy Technician

Wyandotte Drugs - Wyandotte, MI

September 2012 to February 2015

• Retrieving prescription

• Counting, measuring and weighing tablets and mixing for compounding

• Preparing insurance claims forms and maintaining patient profiles

• Answering phones, cash register transaction

• Inventorying control

Shift Supervisor

Prospect Airport Services - Romulus, MI

January 2004 to December 2011

Responsibility for running 4 check point and 8 people scheduling the people the the check point! Checking the boarding pass and Driving license, and helping supervisor for for the wheelchair, when they was short supervisor! I’m was a lead for tuning crew cleaning planes as well Education

Graduate in Medical Billing & Coding Medical administration Dorsey Business School - Woodhaven, MI

October 2018 to August 2019

Certificate of completion in medicine

Dorsey Business School

February 2012

High School Diploma

Allen Park Community School

June 2003

Skills

• Patient Care/Charting (2 years)

• Strong Customer service skills (10+ years)

• Appointment scheduling (5 years)

• Proficient w/ Microsoft office (1 year)

• Third party insurance (Less than 1 year)

• Data entry (1 year)

• Community minded

• Typing 35 wpm (10+ years)

• ICD 10/ cpt coding (Less than 1 year)

• EHR (2 years)

• Accounts payable/ receivable

• EMR Systems (Less than 1 year)

• Medical Coding

• Medical Terminology (1 year)

• Pharmacy Technician Experience (5 years)

• ICD-9 (Less than 1 year)

• Computer Skills, (10+ years)

• Insurance Verification (Less than 1 year)

• Anatomy Knowledge

• Transcription (10+ years)

• Physiology Knowledge

• Medical Billing (Less than 1 year)

• Medical Records (Less than 1 year)

• Medical Receptionist (1 year)

• Medical Scheduling (1 year)

• Medical Office Experience (2 years)

• HIPAA (1 year)

• ICD Coding (Less than 1 year)

• Supervising experience (5 years)

• Front desk (2 years)

• Customer service (10+ years)

• Microsoft Office (3 years)

• Epic (Less than 1 year)

• Management (1 year)

• Administrative experience (2 years)

• EHR systems

• Communication skills

• POS

• Cashiering (3 years)

• Basic math

• Babysitting (10+ years)

Assessments

Customer service — Completed

August 2020

Identifying and resolving common customer issues

Full results: Completed

Customer focus & orientation — Familiar

September 2021

Responding to customer situations with sensitivity Full results: Familiar

Medical receptionist skills — Completed

September 2021

Managing physician schedules and maintaining accurate patient records Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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