Medical Assistant Customer Service
Resume:
Alicia Cushing
Dedicated hard worker
Flat Rock, MI 48134
************@*****.***
I am applying for a position with your organization that will enable me to use my experience, education and skills. As you can discern from my credentials and work history outlined below, I have a vast and varied skill set which enables me to work in several different positions. Organized, levelheaded with excellent people skills that would make me an asset to your company. Authorized to work in the US for any employer
Work Experience
Freight Team Associate
The Home Depot - Woodhaven, MI
February 2022 to Present
Unloading the freight truck, packing out the merchandise Medical Assistant/Receptionist
Dr Ram Garg - Taylor, MI
September 2020 to December 2021
Patient charting, EHR, All Script answering phone, sending scripts, faxing, filling, billing coding, front desk checking in patient and checking out patient appointment, sending patient medication Helping doctor with EMG, charting, doing new patient chart. Diagnosis, ICD,Insurance, documenting all patient medical history and complications! Scanning. Scheduling appointment Pool Attendant
Sun Communities, Newport
July 2018 to September 2020
• Open and close pool
• Responsible for checking resident status
• Cleaning and monitoring the pool and restroom
• Insured that safety rules and regulation were complied with Medical Administrative Assistant Externship
Precision Orthopedics - Charter Township of Brownstown, MI July 2020 to August 2020
my externship was 6 weeks, in that time i learn how to schedule patients, make day packet,print encounter for each patient, answer phone,check in and check out patients learning ethomas and ehr works
Sales Associate
Five Below - Newport, MI
November 2016 to February 2017
• Managing cash register
• Inventory
Pharmacy Technician
Wayne Drugs - Wayne, MI
March 2015 to August 2016
• Retrieving prescription drugs
• Counting, measuring and weighing tablets and compounding
• Preparing insurance claims forms and maintaining patient profiles
• Answering phone
Customer Service
Wayne Neurology, Wyane, Mi
June 2016 to July 2016
Receptionist
• Patient check in-out
• Recording and charting of patients blood pressure and weight
• Handled payment, faxing and Microsoft
Pharmacy Technician
Wyandotte Drugs - Wyandotte, MI
September 2012 to February 2015
• Retrieving prescription
• Counting, measuring and weighing tablets and mixing for compounding
• Preparing insurance claims forms and maintaining patient profiles
• Answering phones, cash register transaction
• Inventorying control
Shift Supervisor
Prospect Airport Services - Romulus, MI
January 2004 to December 2011
Responsibility for running 4 check point and 8 people scheduling the people the the check point! Checking the boarding pass and Driving license, and helping supervisor for for the wheelchair, when they was short supervisor! I’m was a lead for tuning crew cleaning planes as well Education
Graduate in Medical Billing & Coding Medical administration Dorsey Business School - Woodhaven, MI
October 2018 to August 2019
Certificate of completion in medicine
Dorsey Business School
February 2012
High School Diploma
Allen Park Community School
June 2003
Skills
• Patient Care/Charting (2 years)
• Strong Customer service skills (10+ years)
• Appointment scheduling (5 years)
• Proficient w/ Microsoft office (1 year)
• Third party insurance (Less than 1 year)
• Data entry (1 year)
• Community minded
• Typing 35 wpm (10+ years)
• ICD 10/ cpt coding (Less than 1 year)
• EHR (2 years)
• Accounts payable/ receivable
• EMR Systems (Less than 1 year)
• Medical Coding
• Medical Terminology (1 year)
• Pharmacy Technician Experience (5 years)
• ICD-9 (Less than 1 year)
• Computer Skills, (10+ years)
• Insurance Verification (Less than 1 year)
• Anatomy Knowledge
• Transcription (10+ years)
• Physiology Knowledge
• Medical Billing (Less than 1 year)
• Medical Records (Less than 1 year)
• Medical Receptionist (1 year)
• Medical Scheduling (1 year)
• Medical Office Experience (2 years)
• HIPAA (1 year)
• ICD Coding (Less than 1 year)
• Supervising experience (5 years)
• Front desk (2 years)
• Customer service (10+ years)
• Microsoft Office (3 years)
• Epic (Less than 1 year)
• Management (1 year)
• Administrative experience (2 years)
• EHR systems
• Communication skills
• POS
• Cashiering (3 years)
• Basic math
• Babysitting (10+ years)
Assessments
Customer service — Completed
August 2020
Identifying and resolving common customer issues
Full results: Completed
Customer focus & orientation — Familiar
September 2021
Responding to customer situations with sensitivity Full results: Familiar
Medical receptionist skills — Completed
September 2021
Managing physician schedules and maintaining accurate patient records Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate