Career Profile

Billing professional with **+ years in a professional service environment with experience in billing and invoicing including experience in Legal, medical, and other industries in medium to Fortune 500 companies. Managed a diverse portfolio of businesses and was responsible for sending out invoices for over 250 companies and increasing their collectability from 60% to 85%. Graduated with a bachelor’s in science from Western Governors University in October 2018. Certificate in CompTIA Project+

Core competencies include analytical skills, finalizing invoices, reconciling, detail-oriented, E-Billing, and GAAP

Career Highlights

Increased the reconciling of cash receipts and accounts receivable ledger by 5% in a 6-month period.

Increased revenue growth by 3 % on a yearly basis by submitting claims to Medicaid daily ensuring invoices were accurate and receiving and payments were received promptly daily.

Decreased time of inquiry response by installing a streamlined process to retrieve information in Excel and Word documents by connecting information together.

Professional experience

Amsive LLC-Formally Genesis, Tampa, Florida May 1, 2023 – November 1, 2023

Amsive is a data-led performance marketing agency that enhances marketing ROI through innovative customer acquisition and engagement solutions.

Title Staff Accountant

Reviewed client pre-invoices received from Account Managers, edited, and resubmitted for approval, Finalized invoices, and submitted for payment.

Uploaded quotes in Direct Link, verified taxes, and followed any notes requested per Account Manager such as updating postage suspense amounts to verify a zero balance on invoice.

Upload any postage, shipping, and other special directions. Preview invoice and submit for approval.

Create and finalize invoices and ensure that invoices were delivered for payment via e-mail.

Monitor accounts receivable and follow up on overdue payments using Great Planes.

Dutton Law Group Tampa, Florida October 4, 2021 - January 31, 2022

Dutton Law Group is an insurance defense firm representing insurance companies and their insureds, as well as insurance brokers and agents.

Title Legal Billing Coordinator

Prepared draft invoices, reviewed and revised narratives in accordance with Firm standards, executed time cost transfers, and other value adjustments; finalized invoices and ensured that invoices were delivered for payment.

Utilized the firm’s software by accurately and timely entering matters into the Juris system.

Completed Conflict checks, vendor transfers, reconciliations, and history checks as requested.

Maintained Daily Access reports, by updating critical information in databases daily.

Finalized budgets and assisted with various projects.

Software used: Juris, Juris Suite, Time Matters, Legal Exchange, Council link, Acuity, Access

American Healthcare Tampa, Florida June 2013 – July 9, 2021

American Healthcare is a company that provides community-based training intervention and support services for Developmental Disabilities and home med waiver programs.

Title Sr. Accounts Payable/Receivable Specialist

Ensure maximum reimbursements by accurately managing all administrative functions for 20+ Medicaid providers who provided supported living and companion services for developmentally disabled consumers.

Perform medical billing (paper and electronic) and submit the claim form to a 3rd party for payment.

Maintains and audits all documents required to perform services by the Medicaid Provider Agreement.

Provided any request for information, records, audits as requested, and expense reports.

Analyzes and verifies all dates of service and billed amounts, sending out all claims with

Match invoices to checks, obtain all signatures for checks/EFT, and distribute accordingly.

Metlife Insurance Company Tamp, Florida September 2006 – June 2013

Metlife is an Insurance company that provides Individual Disability Insurance products to small and large companies.

Title Billing Analyst Representative

Managed new and existing MultiLife Billing groups and monitored payments while accurately debiting and crediting payments to policyholders’ accounts within the system using in-house software programs.

Maintained a detailed protocol for ensuring accurate billing paper and e-billing– responsible for the timely follow-up and communication of outstanding requirements to initiate billing, respond to inquiries on billing/payment status, reconcile payments, provide timely premium information, clear suspense items, and update payment information for timely and accurate premium allocation.

Provided exceptional customer service while serving as the single point on contract for over 250 billing groups, new installations, and existing groups. Responsible for answering inquiry calls regarding customers’ accounts. Timely and accurately performed collections calls and mail letters to keep accounts current and maximize incoming revenues.

Reconcile daily transactions and report discrepancies. performed adjustments promptly to reconcile accounts and completed unbilled reconciliations every week. Perform comparison analysis on policyholders’ accounts such as aging, billing, and AR balances.

ADDITIONAL EXPERIENCE Tampa, Florida Prior to 2006

Held various billing, Purchasing Clerk, accounting clerk II, and customer service positions with prominent companies such as Hillsborough County Sheriff’s Office, Hillsborough County Tax Collectors Office, Florida State Attorney’s Office, and Hillsborough County Clerk of Circuit Court.

Education

WESTERN GOVERNORS UNIVERSITY, SALT LAKE CITY, 2018

Accreditation Council for Business Schools and Programs (ACBSP)

B.S., BUSINESS MANAGEMENT

TECHNICAL SKILLS

MS Office – Outlook, Word, PowerPoint; Excel, Access, Oracle ERP, Salesforce, JD Edwards Enterprise One

Extracurricular & Volunteer Activities

METROPOLITAN MINISTRIES, TAMPA FLORIDA 2006 -2013

HOBBIES – Reading and Soapmaking

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