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Financial Services Customer Acquisition

Location:
Pannipitiya, Colombo, Sri Lanka
Salary:
around 5000$( but cant say exactly)
Posted:
December 01, 2023

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Resume:

Damith Rangana

A Senior Bank Manager

MBA - UK, MSLIM - Sri Lanka

Personal details

ad1l07@r.postjobfree.com

009**********

009**********

# ****/**, ****** ****,

Horahena Road, Pannipitiya,

Sri Lanka 10230

December 25, 1980

Sri Lankan

linkedin.com/in/damith-rangana-

1998039b

Skills

Consumer & Commercial

banking

Credit Analyses,

Corporate Lending,

Leasing & Hire Purchase

Customer Acquisition &

Relationship

Management

People Management &

Negotiation

Strategic Planning &

Business analyses

Profile

An experienced Senior Bank Manager with a demonstrated track record of 22 years in the financial services industry. Target-driven and result-oriented top performer throughout having direct exposure to consumer & commercial banking with proven career achievements. A sales expert & a key account relationship manager who has excelled in customer acquisition by contributing immensely to the growth of all employers worked for. Presently accountable for achieving assigned KPIs that are directly linked to the overall revenue & profitability growth of the bank.

Employment

2018 - Present Senior Branch Manager

Nations Trust Bank PLC, Colombo

Ensure the achievement of assigned KPIs that

are directly linked to the overall revenue &

profitability growth of the bank.

Assure the budgeted growth in asset and

liability portfolio and achieve the assigned

cross-selling targets by offering best-suitable

financial solutions.

Oversee the flow of branch operations, cash

management and financial instruments in

accordance with the policies & procedures of

the bank to deliver exceptional customer

service.

Recruit, train & mentor employees to ensure

that they are performing duties with full

knowledge subject to compliance regulations,

internal controls, and regulatory requirements.

Involve in budgeting, forecasting & business

planning in order to develop strategies for

growth.

2016 - 2018 Area Manager - Credit

LB Finance PLC, Colombo

Ensure the achievement of assigned KPIs &

cross-selling targets of the region by providing

leadership, supervision, and administration to

grow its lending and deposit portfolio.

Strategize business plans to ensure the

achievement of corporate objectives and

anticipated growth at the regional level.

Exercise delegated authority as a key member

of the credit committee in extending new credit

facilities.

Recruit, train and mentor people to ensure

branches are efficiently staffed with adequate

knowledge & skills

Responsible for smooth operational functions

of branches by establishing proper delegation

of duties in order to deliver exceptional

customer service.

Education

D S Senanayake College,

Colombo, Sri Lanka

Qualities

Trustworthiness

Positive attitudes

Dependable

Methodical & organized

Embracing change

2013 - 2015 Branch Manager

Nations Trust Bank PLC, Colombo

Ensure the achievement of assigned KPIs &

cross-selling targets that are directly linked to

the overall revenue & profitability budgets of

the bank.

Achieve the budgeted growth in asset & liability

portfolio by directly being involved in customer

acquisition and key account relationship

management.

Ensure proper coordination between functions

& departments to deliver exceptional customer

service.

Assure a smooth flow of branch operations

subject to compliance regulations, internal

controls, and regulatory requirements.

2007 - 2012 Corporate Leasing Manager / Assistant Manager

/ Marketing Executive

Nations Trust Bank PLC, Colombo

Managed a sales team to achieve assigned

sales budgets in terms of key lending products

of the Bank by evaluating the creditworthiness

of customers.

Responsible for new client relationship

acquisitions, key account relationship

management & portfolio management by

ensuring the expected growth in Bank's lending

portfolio.

Promoted three times from the Clerical grade to

the Management level of the bank within 5

years by becoming the Best Sales Officer for

three consecutive years.

2006 - 2007 Relationship Officer

DFCC Bank PLC, Gampaha

Responsible for selling financial products by

acquiring new client relationships and

managing the existing portfolio in order to

achieve assigned sales targets.

2005 - 2006 Senior Marketing Assistant

Peoples Leasing & Finance PLC, Colombo

Engaged in promoting financial products to a

set of selected new segments in order to

achieve the assigned sales targets.

2001 - 2005 Customer Service Associate

Ceylinco Insurance PLC, Colombo

Dealt with existing Motor Insurance Policy

holders as an Insurance Underwriter and

Customer Service Associate to retain profitable

relationships.

Career Achievements

Provided the leadership for the branch to become the No. 1 in the entire network in 2022.

Nominated as the Best Branch Manager in 2019.

Became the best salesperson for three years consecutively from 2010-2012. Academic & Professional Achievements

Successfully completed Master of Business Administration from the Cardiff Metropolitan University, UK with an overall Merit Pass - 2018 Successfully completed Post Graduate Diploma in Marketing from Sri Lanka Institute of Marketing (SLIM) - 2007

Qualified as a Certified Branch Manager from the Institute Of Bankers in Sri Lanka (IBSL) - 2019

References

Mr Bandara Jayathilaka – Chief Executive Officer

Fintrex Finance PLC, No. 851, Baseline Road, Colombo-14-009**********

Mr Rajeev de Silva – Chief Operating Officer

Siyapatha Finance PLC, No. 46/12, Nawam Mawatha, Colombo-2-009**********

September 14, 2023



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