Restaurant Manager Delivery
Resume:
ROLAND C. PABLO
Malilitao Claveria Cagayan
ad1kwk@r.postjobfree.com
Viber/Skype: 095*-***-****
Objective: To be effective in all aspects of work and situation, where I’m able to practice or enhance my skills and knowledge. Sharing my experiences to train people like what I’ve experienced in my past employer. Focusing on my work to be able to meet the expectation of my employer and to help the company achieve their goals and to ensure the safety of internal and external costumers.
JOB DESCRIPTION/RESPONSIBILITIES
RESTAURANT MANAGER:
1.Main role on FSC, PROFIT, SALES and PEOPLE.
2.Responsible in overseeing the entire performance of the store.
KITCHEN MANAGER:
1.Managing and analyzing Food Cost and Paper Cost of the store.
2.Timely updating of Stock Factor and Production Guide.
3.Plans and implement proper storage and stockroom organization.
4.Completion and submission of Midmonth and Monthly link/Reports.
PRODUCT QUALITY MANAGER
1.Responsible in overseeing the production area.
2.Ensure that production SOP is followed.
DELIVERY MANAGER
1.Responsible in overseeing Delivery Business in the store.
2.Forecasting Target Sales/ marketing strategy and cascade to the team for implementation.
3.Responsible for the sales growth for delivery business in the store.
4.Completion and submission of monthly reports under delivery business.
FOOD SAFETY MANAGER
1.Responsible on implementation of food safety SOP.
REPAIR AND MAINTAINANCE MANAGER
1.Responsible in overseeing the façade of the store.
SERVICE MANAGER
1.Responsible in implementation of service SOP.
2.Ensure that the food serving time is at met.
3.Ensure the fast reliable quality service.
DELIVERY MARKETING MANAGER
1.Responsible in gaining ore transaction count/sales in the store.
WORK EXPERIENCES:
June 1, 2022 to present- Store OIC
Fresh n Famous Food Inc. Greenwich
Session Rd., Baguio City
March 2021 to May 31, 2022- Assistant Restaurant Manager II
Fresh n Famous Foods Inc. –Greenwich
Session Rd., Baguio City
Role:
1.Kitchen Manager
2.Product Quality Manager
3.Delivery Manager
4.Food Safety Manager
5.Repair and Maintenance Manager
March 2020 to March 2021- Assistant Restaurant Manager II
Fresh n Famous Foods Inc. –Greenwich
Abanao Square Mall, Baguio City
Role:
1.Kitchen Manager
2.Product Quality Manager
3.Food Safety Manager
4.Repair and Maintenance Manager
November 13, 2019 to February 2020- Assistant Restaurant Manager II
Fresh n Famous Foods Inc. –Greenwich
SM Clark, Pampanga
Role:
1.Service Manager
2.Kitchen Manager Trainee
3.Preventive Maintenance Manager
May 2019 to November 12, 2019- Assistant Restaurant Manager II
Fresh n Famous Foods Inc. -Greenwich
Abanao Square Mall Baguio City
Role:
1.Delivery Manager
2.Delivery Marketing Manager ( August 1, 2019)
3.Service Manager( October 10, 2019)
April 18, 2017 – May 9, 2019 - Assistant Restaurant Manager III
Fresh n Famous Foods Inc. -Greenwich
Abanao Square Mall Baguio City
Achievement: Level Up from Assistant Restaurant Manager III to Assistant Restaurant Manager II
Role:
1.Delivery Manager
2.Food Safety Manager
3.Preventive Maintenance Manager
As; Delivery Manager
- ACHIEVEMENTS
2019 Awards
- Top 1 in terms of sale for 2018 in the Market
- Top 2 Highest Delivery Growth of 70.7%
- Highest in E1DS TC Contribution on the Market
2018 Awards
- Top 3 Highest delivery Target Achievement of 8.1%
- Top 2 Highest Delivery Growth of 70.7%
October 16, 2016 – April 17, 2018 – Management Trainee
Fresh n Famous Foods Inc. _Greenwich
Abanao Square Mall
APRIL 13, 2015 – October 12, 2016
Guest Service Assistant
Greenwich SM Baguio
Luneta Hill, Upper Session Road, Baguio City
OCTOBER 21, 2014 – MARCH 31, 2015 Service Crew
Mark’s Zola Resto and Café
Patria de Baguio, Upper Session Road, Baguio City
JULY 4, 2013 – AUGUST 28, 2013 On-the-job Training
Subic International Hotel
Sta. Rita Road, Subic Bay Freeport Zone, Olongapo City
SEMINARS ATTENDED AND TRAININGS
OCCUPATIONAL FIRST AID AND BASIC LIFE SUPPORT-CPR WITH AED TRAINING
JFC Global Information Policy Computer-Based Training (GISP CBT)
PROFIT n Loss Training
MANPOWER MDP
GOLD STANDARD COMPLIANCE ONLINE PROGRAM
FOOD SAFETY PROGRAM
SAFETY AND SECURITY
LABOR LAW COMPLIANCE COURSE
FMS: CUSTOMER RECOVERY
FMS: FEEDBACK IS A GIFT
KITCHEN MDP
DELIVERY MDP 101 and 102
FSM TRAINING
EDUCATIONAL ATTAINMENT
2010-2014: BACHELOR OF SCIENCE IN HOSPITALITY INDUSTRY MANAGEMENT
Cagayan State University
Sanchez Mira, Cagayan
CHARACTER REFERENCES
Ms. Miriam Cortez
Restaurant Manager I
Greenwich ABANAO SQUARE BAGUIO
Contact No. 091********
Ms. Lorna De Guzman
Area Manager
ILOCOS/LA UNION
Irene B. Abalos
Area Manager
Benguet/Rosales
I hereby certify that all information given above is true and correct to the best of my knowledge.
ROLAND C. PABLO
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