Rachel Rambo Heisler

***

**-** ***** ******. ********, NY 11358

Phone: 310-***-**** * E-Mail: ad1kw7@r.postjobfree.com

SUMMARY

Quickly learns procedures and methods.

Skilled organizer and efficient worker.

A high energy, enthusiastic and dependable individual who excels in challenging environments.

Work History

10/2020-Present Rallye Acura / Biller /Variable Sales coordinator / Receptionist

1750 Northern Boulevard

Roslyn, NY 11576

Works in the Sales Department of an Acura dealership. Cross trained as a Biller, Variable sales coordinator, and Receptionist.

Biller: Responsible for filling out and providing all the paperwork required for a client to buy or lease a vehicle. Stocks new incoming vehicles into the database. Assists the title clerk.

Variable Sales Coordinator: Completes all Factory rebates to give to Finance for reimbursement. Manages lease returns to either purchase or have the factory pick up. Assists Receptionist during high volume periods.

Receptionist: Answers multi-line phone system. Serves as the operator and directs calls. Greets customers and gets an available salesperson to assist in answering questions.

03/2015-7/2017 College Assistant / Admin Assistant, Queens College City University of New York

65-30 Kissena Blvd.

Queens, NY 11367

Worked in the Procurement, Property, & Fleet Management office. Checked all Purchase Orders through Statewide Financial System (SFS) interface. Sent out all necessary Purchase Orders to Vendors for processing. Scaned in and saved all Purchase Orders to the Office’s Computer Drive. Maintained all paper and digital copies of Purchase Orders. Decreased change orders, and closed Purchase Orders. Created receipts for our office Purchase Orders, and submitted to Accounts Payable. Assists Purchasing Agents in printing out Requisitions for orders, and also in tagging new computers for the Property Agent. Experienced in working with CUNYFirst, answering a multi-line phone system, taking messages, and performing all routine office duties.

Worked directly with the Director of Adult Collegiate Education (ACE), and Summer & Winter Sessions. Drafted and sent out memos and emails to department Chairs, Supervisors etc. Created excel worksheets to calculate enrollment numbers for Summer and Winter Sessions. Prepared and maintained all necessary spreadsheets using Excel & Word. Answered multi –line phone system, responded to emails received by prospective and current Summer & Winter Session students. Guided prospective walk in students regarding both ACE and the Summer and Winter Sessions. Completed all routine office duties.

02/2012-06/2014 Accounts Payable/ Inventory Clerk/ Title Clerk, Cleo Bay Imports

3907 E. Central Texas Expy.

Killeen, TX 76543

Arranged payments for transporters, auctions, wholesalers, and other various vendors for bought and sold wholesale units. Maintained Floorplan, prepared sold vehicle deals, and forwarded all relevant documents to financing companies. Processed incoming and outgoing titles, stocked in new and used vehicles, posted new and used vehicle sales invoices in accounting system, and dealer trades. Answered and operated a multi-line phone system. Reynolds and Reynolds experience.

09/2006-11/2009 Claims Rep I, Automobile Club of Southern California

16920 S. Figueroa St.

Gardena, CA 90248

Evaluated vehicles for value utilizing Audatex. Input and updated all necessary information in CACS screens. Evaluated receipts presented by insureds for possible increase in value. Negotiated total loss claims. Collected all necessary DMV documentation for transfer of vehicle ownership, including certificate of title. Obtained payoffs for vehicle lease and liens. Issued payment for total loss settlements. Answered multi-line phone system.

02/2004-06/2006 Body shop Claims Specialist/Customer Service/Cashier,Scott Robinson Honda

20340 Hawthorne Blvd.

Torrance, CA 90503

Opened and final billed all files in accounting system, accounts receivables, book keeping. Interacted with insurance companies regarding claims, greeted customers and did intake of vehicles. Prepared and input body men flag hours for payroll. Answered multi-line phone system. General office and secretarial duties: typed up letters, scheduled employee classes, filed, ordered office supplies, ran errands, and entered data into computer using ADP accounting system. Received payments from customers. Scheduled appointments. Responsible for training all new administrative employees.

TECHNICAL SKILLS

Knowledge of Microsoft Office, Excel and other various computer programs, 10 key by touch, typing skills of 40 wpm. Able to answer multi-line phone systems. Able to learn quickly, especially in the computer area. Able to perform any routine office duties.

EDUCATION

2000 West High School

Torrance, CA

General Education Diploma

1998-2000 Southern California Regional Occupational Center

Torrance, CA

Automotive Systems and Automotive Technician courses Taken

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