Tonya Cunningham

ad1ksf@r.postjobfree.com

Educational Background

Administrative Medical Specialist – Online, Gatlin Education through Texas Tech University, 2013.

State of Oklahoma Child Welfare Investigation/Family Centered Services Training – as provided. 2009-2011.

Durant Area Chamber of Commerce Inaugural Leadership Training Program, 2003-2004.

Master of Arts in Organizational Management, University of Phoenix – Online 2001.

Charles Barnes School of Real Estate, Midwest City. 1999

Bachelor of Business Administration, Midwestern State University, Wichita Falls TX, 1986: Major – Accounting, Minor - Business Administration.

Software utilized: POISE, Oracle, KIDS, Novell, Microsoft Office Products, QuickBooks, Medical Health Records (electronic charts, radiology, etc.) Point of Sale, CTS, spotify, Powertogo, ccli, song select, Lifeway, Lifewayworship, planningcenteronline, ACS, Propresenter, and more.

Employment History

Local Hospital, Wichita Falls, TX 2015-present.

ROI Specialist/Health Information Management/Medical Records Coordinator

Specializes in providing medical records for disability, attorneys, and insurance companies.

Makes numerous recommendations for potential savings of time and energy using resources available.

Specializes in providing documentation for legal purposes.

Recognizes waste related to insurance duplicate requests.

Faith Baptist Church, Wichita Falls, TX. 2014 – May 31, 2022.

Music Ministry Assistant

Assisted the Music Minister in providing instrumental music.

Assisted in the development of the order of service using planningcenteronline.

Developed up-to-date music library for reference.

Developed electronic library system storage for CD library.

Created chord, capo and lyric charts.

Provided administrative support for Senior Adult programs.

Ulta Beauty, Wichita Falls, TX. 2012-2015.

Beauty Consultant/Part-time Tasker/Cashier/Head Cashier

Learned products and sales techniques including up-selling from the register. Taught one-on-one makeup application techniques.

Received, plan-o-gram usage, and placement processes including completion of time allowed with minimum lighting usage.

Utilizing POS system including running two systems at one time pending manager response to continue to assist customers in a timely fashion while using customer service skills.

MyStaf, Wichita Falls, TX. 2014.

Patsy's House - Operations Manager

Researched and created reports related to grants, prepared accounts payable, and communicated with counseling patients,

Input data in case tracking system, and maintained time sheets.

Clinics of North Texas, Wichita Falls, TX.2013 – 2014.

Occupational Medical Specialist/Precertification Specialist

Obtained prior authorization for worker’s compensation health appointments including communication with insurance adjusters, doctor’s offices and patients.

Helped research information for various needs related to medical records.

Maintained documentation related to subject as required.

Wichita Home Health, Wichita Falls, TX. 2012 – 2015

Part-Time Home Health Aid

Assisted with grooming/personal care, meal planning/preparation, and cleaning.

Oklahoma Department of Human Services - Child Welfare (Comprehensive/Permanency Unit), Durant OK. 2009-2011.

Child Welfare Specialist I/II

Completed specialized training in social work.

Learned how to use KIDS computer system and other computer software required for the position.

Partnered with community professionals (nurses, physicians, law enforcement, attorneys, state employees, specialized trainers and educators) to facilitate changes to the safety of children.

Assisted the District Attorney with reports as required.

Foster Parent, Durant OK. 2008 - 2009.

Providing temporary parenting to a total of six children including obtaining community services in a period of a year.

Continuing Education Department, Southeastern Oklahoma State University, Durant, OK. 1999-2008.

Coordinator/Acting Assistant Director

Responsible for daily recordkeeping for $500K annual revenue.

Reviewed trends impacting the department and created more efficient schedules and additional activities.

Partnered with numerous resources to make the Continuing Education important to area families.

Prepared numerous budgets and operated within those guidelines including maximizing the number of courses available throughout the year.

Expanded registration trend from 1200-1500 per year to 3500-4000. Leader in the development and upkeep of the department website.

Worked with college faculty to develop short-term online credit course offerings.

Creatively used limited resources to market the department. Created the university marketing campaign for the Bachelor of General Studies online opportunities.

Presented at regional professional conferences, community organizations and more.

Hired, trained, evaluated, and supervised the Continuing Education sales team (3-4 student staff) including frontline/customer service/registration personnel.

Program Specialist

Identified and developed a sales market and provided programs based on those needs.

Analyzed work flow and co-developed time-saving procedures utilizing POISE with IT professionals for the development of a comprehensive non-credit registration system.

Developed and maintained the office procedures and policies manual.

VanMeter Realty, Durant, OK. 1997-2001.

Sales Associate (1999- 2001). Oklahoma Real Estate License #133743 (expired).

Office Assistant (1997-1999)

Transferred manual property management to QuickBooks Pro and creating up-to-date and comprehensive sales report database.

Developed marketing including flier handouts, real estate magazine advertisements and newspaper advertisements.

Division of Continuing Education, Polk Community College, Winter Haven & Lakeland FL. 1989-1996.

Continuing Education Assistant

Maintained records for credentials for specialized nursing education programs.

Worked with a professional team to create Kids at College, a Summer Children’s program highlighting college resources for children.

Developed specialized Contractor Safety training records for the Phosphate Council.

Assisted in coordinating English as a Second Language for professional baseball players during training.

Developed and provided contracts for companies and instructors based on specialized training programs.

Division of Continuing Education, Texas Tech University, Lubbock, TX. 1986-1989.

Program Assistant, Special Activities Department

Coordinated programs such as: Computer Training, Conferences.

Supervised registration processes and office personnel.

Developed brochures.

High School Regional Representative, Correspondence Department

Made cold calls to schools in assigned area.

Maintained communication with regional counselors, students and instructors regarding student course status.

Procured and disbursed exams with proper security.

Continuing Education, Midwestern State University, Wichita Falls, TX. 1985-1986.

Student Assistant

Service and Awards

Parent of Eagle Scout – Stephen Cunningham.

Endowed Scholarship Donor – Southeastern Oklahoma State University (Dept. of Theatre).

Durant Chamber of Commerce – Inaugural Leadership Durant (Oklahoma) Training Program 2003-2004.

Post Adjudication Review Board - Oklahoma Commission for Children and Youth – Bryan County. Approved by Judge Powers.

Southeastern Oklahoma State University, New Staff Orientation Committee. Appointed by University President Glen D. Johnson.

College Scholarship Recipient (1983) – Rotary Club of Bowie TX.

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