AF

ANNA FORSYTHE

ad1krf@r.postjobfree.com 609-***-**** Kennewick, WA 99336

Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Reliable, highly organized, proactive, and punctual with team-oriented mentality. Company Culture and Values

Emergency Situations Management

Adult AED and CPR

Brand Promotion

Public Interaction

FAA Regulations

Calendar Maintenance and Docketing

Event Coordination

Office Record Management

Travel Arrangement Scheduling

Strong Organizational Skills

Multitasking and Time Management

Document and File Management

Meticulous Attention to Detail

Research and Analytical Skills

Appointment Coordination

Microsoft Office

Judgment and Decision Making

Passenger Behavior Monitoring

Verbal and Written Communication

Problem Solving

Task Prioritization

Dining Customer Service

Liquor, Wine and Food Service

Table Bussing

Special Dietary Requirements

Table Setting Arrangements

Menu Memorization

Food Safety Understanding

Transactions and Cash Handling

Order Accuracy and Delivery

Cool Under Pressure

Team Player

Conflict and Complaint Resolution

Cleaning and Sanitizing

Sage Veterinary Clinic Pasco, WA

Veterinary Assistant

11/2022 - Current

Delivered attentive, courteous service to promote overall patron satisfaction.

Cleaned and maintained kennels, holding areas and surgical rooms. Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.

Restocked and sanitized exam rooms for ample supplies and disease control.

Reviewed pet records from daily visits and appointments, entering important data into system.

Offered every owner exceptional customer service and support as well as top-notch care to each animal.

Various airlines Pasco, WA

Flight Attendant

08/2009 - Current

Anticipated needs of passengers to enhance comfort and promote enjoyable flight.

Instructed passengers on safety and emergency procedures and answered questions related to flight.

Conducted preflight checks to assess general condition and cleanliness of Summary

Skills

Experience

aircraft.

Kept cabin neat, clean and professional in appearance. Demonstrated proper use of seat belts, oxygen masks and flotation devices to prepare for emergencies.

Managed refreshments cart at scheduled intervals to give passengers food and beverages.

Helped guests locate seats and stow luggage in appropriate locations. Self-employed Tri-Cities, WA

Personal Trainer

09/2001 - Current

Assisted clients with developing reasonable diets and nutritional guidelines.

Suggested exercise modifications to individual clients to avoid strain and injury.

Coached and encouraged participants during exercise and routines. Demonstrated safe and proper exercise techniques to clients. Created personal training experiences for clients. Communicated with clients to determine goals and performed client assessments.

Self-employed Tri-Cities, WA

House Cleaner

08/2015 - 08/2020

Cleaned homes following specific and detailed protocols and requests. Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.

Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.

Used cleaning chemicals following proper guidelines. Private Household Tri-Cities, WA

Nanny

06/2007 - 02/2016

Cooked nutritious meals to promote healthy diet and nutrition. Followed routines to foster stability and structure in children's lives during parental absences.

Interacted positively with children to promote mental and emotional development.

Tended to children's general needs while providing supervision for safety in day-to-day activities.

Engaged children with games and puzzles to promote mental development and enjoyment.

Starbucks Kennewick, WA

Manager

06/2007 - 08/2009

Enforced customer service standards and resolved customer problems to uphold quality service.

Accomplished financial objectives by forecasting requirements, scheduling expenditures and preparing annual budgets.

Completed thorough opening, closing and shift change functions to maintain operational standards each day.

Trained employees on additional job positions to maintain coverage of roles.

Exercised good judgment and decision-making in escalating concerns and resolving issues.

Washington State University Pullman, WA

Bachelor of Science in Kinesiology

05/2001

Education and Training

Contact this candidate