District Manager Pharmacy Technician

Terri Knapp

District Manager+* ***- ***- **** *******@*****.***

Stanwood, IA 52337

Work experience

DSM

Acosta - Stanwood, IA

May 2022 to Present

District Manager on the Wal Mart Team. Responsible for hiring, training and coaching Merchandisers to service Acosta clients. Training and coaching consists of teaching to use of a computer device to complete work. Coach on finishing all service orders for clients.

Coaching team on scheduling and managing time in store.

I also am a District manager trainer. Coaching and mentoring new District Managers team management, conducting conference calls, Keeping merchandisers on pace to finish all assigned work training on managing all the work in the stores for our clients.

Pharmacy Technician

Pharmacy Technician

Divvydose Pharmacy - Iowa City, IA

July 2021 to July 2022

Patient advocate. Addressed patients concerns about their prescriptions. Liaison between other divvydose departments and patients and Pharmacist. Provided customer support for patients.

Responsible for assisting patients receive medications and transfer prescriptions and request prescriptions on patients behalf.

RSR

SRP Companies - Oklahoma City, OK

March 2018 to May 2022

Merchandise and maintain displays in key accounts.

Build solid working relationships with a wide range of customers. Ensure the products are displayed and merchandised correctly. Inventory control.

Organization and work clean are important components to this position.

Member Representative

Member Representative

AAA - Cedar Rapids, IA 2015 to 2018

Responsibilities include obtaining customers reason for visit, planning trips, booking hotels, car rentals, and routing, Managing the flow of the office. Processing daily, weekly and monthly reports. Ordering supplies. Assisting insurance agent.

District Manager

District Manager

Avon Corporate - New York, NY 2011 to 2015

Responsibilities included managing an Iowa territory of over 700 independent sales agents.

Main focus was on Top performers assisting them in building their teams of sales people.

Focusing on recruiting, training, mentoring, coaching, and sales.

Results, recruited over 300 sales representatives, added 22 Leaders and grew sales by 50%.

Teaching sales and building client base.

Area Manager

Area Manager

Kmart - Cedar Rapids, IA 2009 to 2011

Responsible for managing the day to day operations of big box retail location and supervising over 100 employees. Responsible for all aspects of running the business including, but not limited to; daily operations, register operations, service desk, receiving, claims, Merchandising, customer relations, store maintenance, shipping, hiring, supervising. Improved customers overall shopping experience by implementing a hands on management approach at check outs. Improved productivity utilizing coaching techniques and creating a team atmosphere.

Regional Manager

Regional Manager

Pierce Promotions - Portland, ME 2008 to 2009

Supervisory position responsible for the weekly event executions of 75 + employees. Territory included several Midwest states. Orchestrated weekly two day promotional events. Clients included several major

world-wide consumer corporations. Effectively boosted participation in targeted events by rebuilding team, conducting weekly mentoring sessions utilizing group presentations and one on one consultation. Responsible for daily and weekly reports, employee training, project auditing,

recruiting, conflict resolution, and meeting team goals.

Successfully lead team to the top 15% in the nation.

Corporate Sales Trainer

Tempur Pedic - Lexington, KY 2006 to 2008

Interrelate with Regional managers, district managers, store managers, and department managers of major retail furniture and bedding stores

throughout the country to discuss the training needs of their sales associates. Teaching how to discuss Tempur Pedic products with clients..

Present the Tempur Pedic corporate message to large audiences motivating sales associates to sell the Tempur Pedic brand.

Conduct small group meetings to teach sales associates how to increase their average ticket and how to sell by building value in the product.

Increased sales by 93% in a major retailer in the mid- west by effectively motivating sales associates to promote the Tempur Pedic

brand.

Territory Customer Manager- Sales

Territory Customer Manager- Sales

Energizer Battery Corporation - St. Louis, MO 1999 to 2006

Interact and sell to store managers, district managers and regional managers. Build strong relationships with key decision makers to ensure product placement and strategic locations for displays. Mentor and train

new hires. As Team Leader, Implemented several programs including selling directly to District Managers and Regional Managers. Consistent yearly increases of

120 % - 170% with effective use of key relationships to secure prime locations vs. competition. Winner of various regional and national contests.

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