General Manager Team Member

Brian Withrow

Bountiful, UT *****

Cell: 801-***-****

E-Mail: ad1kq8@r.postjobfree.com

Summary

Service-oriented team member focused on delivering exceptional customer experiences to drive consistent revenue growth. Coordinates resources to meet expected business and customer demands. Sales expert, organized decision-maker and strategic planner with top-notch interpersonal and communication skills.

Skills

Supervision and training

Policy/program development

Performance improvements

Sales team development

Experience

August 2019 to September 2020

Pizza Hut Bountiful, UT

General Manager

Diminished financial discrepancies by monitoring quotes, production and material planning and bank reconciliations.

Implemented effective customer service surveys to encourage feedback.

Hired, coached and mentored team of many sales representatives.

February 2018 to July 2019

Walmart Centerville, UT

Support Manager

Maximized coverage during key hours by preparing effective schedules.

Optimized personnel coverage, preparing work schedules based on staff availability and forecasted demands.

Evaluated employee job performance and motivated staff to improve productivity.

Recruited, trained and developed dynamic administrative team, supporting all corporate growth and productivity objectives.

May 2012 to January 2017

Caruthers Steakhose Scott Depot, WV

General Manager

Maximized time and manpower by consolidating data, payroll and accounting programs into one centralized system.

Enhanced operational performance by developing effective business strategies, systems and procedures.

Hired, coached and mentored team of numberous sales representatives.

Built and maintained loyal, long-term customer relationships through effective account management.

Education and Training

June 1995 WV State University Institute, West Virginia

Associate of Science Social Work

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