John A. Cundiff

*** **** ***** ******, *****, IL 62462

Phone: 217-***-**** ~ ad1kou@r.postjobfree.com

Profile:

A confident, competent, and energetic deadline orientated team leader with over 30 years’ experience in the highway diesel industry. Ability to develop strong customer relationships, achieve consistent results while demonstrating the eagerness to learn.

2020 to currently still employed.

Riechmann Bros LCC.

249 John Deere road Farina,IL.62838

parts and service departments for John Deere dealership

$29.64 hourly or 61,600 annual salary

2019 to 2020 Kenworth of Effingham Effingham, IL

Service Manager: Annual Salary 55,000.

• Responsible for the day to day operations

• Assigns workload to technicians based on technical skills level and experience.

• Meet with service customers to ensure customer satisfaction

• Responsible for quality control on finished repairs.

• Hiring and training for all service department employees

• Supervise service technicians and service writers

• Works with warranty manager to qualify some manufactures warranty repair. 2014-2019 Dales Diesel Service Effingham, IL

Parts and service and bodyshop : Annual Salary 52,000.

• Forecasts goals and objectives for the department and strives to meet them.

• Hires, trains, motivates, counsels, and monitors the performance of all parts department staff.

• Maintains a balanced inventory consistent with the requirements of the service department, body shop and the public.

• Supervises stock order procedures.

• Works with the service manager and body shop manager to ensure a timely turnaround of parts needed for internal jobs. Provides technical assistance to parts department employees.

2013-2014 Effingham Truck Sales Effingham, IL

Trailer Shop Foreman: Annual Salary 50,000.

• Oversee technicians to ensure good workflow through the shop

• Troubleshoot and diagnose with the use of computer aided diagnosis software.

• Coordinates a prompt, efficient, and timely flow of paperwork.

• Ensures that the same high-quality level of service provided to outside customers is also provided to internal dealership customers 2011-2013 Fabick CAT Columbia, MO

Shop Supervisor Annual Salary 49.500

• Oversee technicians to ensure good workflow through the shop

• Troubleshoot and diagnose engine drivability and electrical concerns with use of CAT computer aided diagnostic software of mid-range and heavy-duty engines

• Track and log all repairs, parts and maintenance noting where warranties are in effect.

• Prioritize work order and assign appropriate shop staff

• Review and approve completed work order

2000-2011 Crossroads Truck Equipment Effingham, IL Parts and Service Writer/ Parts and Service Manager: Annual Salary 49.000

• Use diagnostic equipment to evaluate mechanical problems in vehicles

• Prioritize work order and assign appropriate shop staff.

• Responsible for the procurement of goods and services in compliance with district purchasing guidelines.

• Attend all in-service training classes and professional development

• Oversee technicians to ensure good workflow through the shop

• Coordinates a prompt, efficient, and timely flow of paperwork. 1999-2000 Effingham Truck Sales bodyshop foreman

• Manage day-to-day activities of Service Department personnel

• Provide leadership and direction as required to achieve the highest levels of customer satisfaction, employee engagement and profitability

• Manage service, repair and reconditioning of machines and components

• Develop quotes for complex jobs

• Consistently enforce work rules and company policies 1989 - 1998 Union 76 Effingham, IL

Shop Foreman

• Manage day-to-day activities of Service Department personnel

• Provide leadership and direction as required to achieve the highest levels of customer satisfaction, employee engagement and profitability

• Manage service, repair and reconditioning of machines and components

• Develop quotes for complex jobs

• Consistently enforce work rules and company policies

Contact this candidate