H. Greer Peters, MA, LMHC, CAP, CEAP
**** ******** *****, *******, ** 33594 813-***-****
Experience Record:
Retired 2008
Administrator ACTS New Horizons 4/05 to 6/08
In-Home & District 6980 S.R. 37 S salary –$57,300
Mulberry, FL 33860
Responsible for multiple programs: Women’s In-Home, Youth &Family In-Home, Family Clinical Specialists, Foster Care Shelter, Youth Substance Abuse Residential, and two HUD
Transitional Housing programs in Lakeland and Sebring. Provides clinical supervision, oversight for quality assurance, compliance for contracts, licensing and accreditation, budgeting and revenue, development and implementation of policies and procedures and program design.
Client Benefits & ACTS 10/03 to 4/05
Clinical Development 4612 N. 56th Street salary - $54,450
Tampa, FL 33610
Job duties included: assessing current Medicaid billings, identify and implement new opportunities, project manger for: new curriculum development in two teen residential programs, clinical mangers team, new Outpatient Detox program, Foster Care Shelter start up, Clinical Consultation Treatment Improvement QI project, Development of Clinical Documentation Handbook and training, clinical supervisor for residential programs, trouble shooter for any program in need, and writing policies and procedures for CARF accreditation visit and agency training.
V.P. of EAP Manatee Glens, Inc. 1/00 to 10/03
& Addiction Services 2020 26th Avenue East salary - $63,000
Bradenton, FL 34208
Responsible for multiple addiction programs: Residential and Outpatient Detox, Intensive Outpatient, Adult and Adolescent Residential Treatment programs, Outpatient for Adult and Children, Case Managers, Prevention, Intervention and EAP programs, TANF, with state and county contracts, and Employee Assistance Program, with budgeting and revenue responsibilities. Developed EAP Disease Management Materials, and prevention programs for15 EAP contracts. Provide direct supervision of one director and four program managers, indirect for 50 to 60 program staff. Develop and provide frequent clinical training and actively participate on senior management team to develop corporate policy.
Director Manatee Glens, Inc. 3/98 to 12/99
Outpatient Services 377 6th Ave. West salary - $58,875
Bradenton, FL 34205
Responsible for multiple outpatient programs; child, family and adult therapy, case management, diagnostic specific groups, rape crisis services, adult day treatment, supported employment, TANF, Welfare to Work, and administrative services, with budgeting and revenue responsibilities. Facilitate CQI, utilization management and program development activities, and developed a co-occurring program for severe and persistently mentally ill. Provide direct supervision of five program managers, indirect for 35 to 40 program staff. Develop and provide frequent clinical training and actively participate on senior management workgroups to develop corporate policy and small case load.
Program Director Columbia – Discovery IBHS 4/97 to 1/98
5030 78th Avenue North, Suite 14 salary - $53,680
Pinellas Park, FL 33781
Responsible for multiple programs: partial hospitalization for co-occurring services. Supervised; CQI, utilization review, clinical activities, case management. Provided clinical supervision of 10 therapists, 3 support staff and 15 hours clinical caseload. Developed and implemented: 24-hour crisis response and assessment service to support 5 hospital ER’s and units, internal EAP services and Critical Incident Response services. Developed Depression and Anxiety management materials. Provided clinical trainings for all units.
Clinical Administrator MCC Behavioral Care/CIGNA 3/96 to 4/97
New Solutions Counseling salary - $ 64,160
4511 N. Himes Avenue, Suite 210-A
Tampa, FL 33614
Responsible for providing mental health, substance abuse and EAP services to 145,000 covered lives with 1.3 million budget. Direct supervision of two team leaders, 20 licensed therapist, at 6 sites in Hillsborough and Pinellas counties. Developed and implemented Strategic Plan, Marketing Plan, CQI and Utilization Management activities to meet NCQA, URAC and JACHO standards. Implemented a “Group Without Walls” model, locating therapists in six different locations. Developed and presented clinical trainings on depression, anxiety, suicide and bipolar treatment and management strategies, on corporate depression management team, active in Brandon and Tampa Chambers and participated in corporation projects.
Team Leader MCC Behavioral Care/CIGNA 2/95 to 3/96
New Solutions Counseling
407 North Parsons Avenue, Suite 103-B
Brandon, FL 33510
20 hours administrative to manage the opening of a “professional practice” model office in the Brandon area using a managed care model and brief solution-focused therapy. Managed 2 support staff, 3 licensed counselors, a psychologist, and medication management activities with 2 psychiatrists. Responsible for budget, strategic and marketing plan, CQI and clinical supervision. Developed new services (SA-IOP, specialty groups), 20 hours clinical including individual, family, marital, domestic violence and group counseling, EAP services and trainings, with all ages and problems and clinical training on crisis intervention and brief therapy. This new office ranked 5th in national client satisfaction surveys after one year.
Director Crisis Center of Hillsborough 1/95 to 2/95
Crisis Services Henry Street
Tampa, FL
Coordinated the crisis services with the goal to expand program and to write and acquire grant funding. Supervised the 24-hour Crisis Hotline, 5 BA level counselors and 40 volunteers. Provided crisis intervention training for all employees, presented crisis information (with new focus on Domestic Violence) for community agencies upon request. Maintained comprehensive computerized information and referral system.
Consultant/Private Self-Employed 8/94 to present
Practice 1409 Holleman Drive
Valrico, FL 33594
Consultation on various mental health, substance abuse, elderly, or activity program development and start-up issues, to ALF’s and nursing homes to develop therapeutic residential activities, provide staff training on mental health, aging, substance abuse, co-occurring domestic violence and geriatric issues. Anger Management, Geriatric Care Management assessments and private clinical practice, with EAP services, workshops and trainings.
Coordinator II Manatee Glens, Inc. 3/92 to 12/94
Clinical Services Senior Center
P.O. Box 9478
Bradenton, FL 34206
Supervised therapeutic treatment and case management services for the residential, day treatment, substance abuse and outpatient services of 200+ adult and senior clients. Provided direct clinical supervision of 8 masters level and 2 bachelors level staff. Developed policy and procedures, prepared and monitored budget, involved in state contracts, CQI and professional staff committee. Developed, and presented in-service trainings. Provided individual and group therapy with chronic mentally ill, dual diagnosis clients, substance abuse and family education. Developed, implemented and marketed an outreach (overlay) program in ALF’s, nursing homes and in-home to provide behavioral health services. Contract EAP counselor at EAP program.
Coordinator II Manatee Glens, Inc. 2/90 to 3/92
Residential Senior Center
Same As Above
Responsible for a 60-bed geriatric residential treatment facility, and six supported-living apartments. Direct clinical supervision of 3 full-time nurses, 2 part-time LPN’s, and 15 psychiatric technicians. Wrote and implemented policy and procedures, prepared and monitored the budget, and facilitated a medication clinic for 200 patients. Provided individual and group counseling with chronic mentally ill, substance abuse and co-occurring clients.
Human Services Northside Centers 10/89 to 2/90
Counselor III Mobile Crisis Team Project Internship
Bruce B. Downs Blvd.
Tampa, FL 33612 Phone: 813-***-****
Crisis therapist position for Hillsborough County Mobile Crisis Team project. Provided assessments for Baker Act criteria, suicide risk and appropriate placement, evaluated emergency walk-ins for MCT and new admissions on adult inpatient unit. Provided individual crisis counseling, treatment planning, case management, and therapeutic groups on adult inpatient unit with focus on addictions education. Developed original treatment materials.
Human Service Aging & Adult Services Program 7/88 to 10/89
Analyst CARES Internship
2001 Pan Am Circle, Suite 201
Tampa, FL 33607 Phone: 813-***-****
Provided assessments of social/behavioral/medical needs, inter-disciplinary case staffing, and case management for a diverse client population and family members, to determine appropriate placements in long-term care settings or community-based alternatives. Used skills in interviewing, problem solving, and crisis counseling and documentation, and developed good working relationships with community social service providers/agencies.
Assistant Activity Woodlands Nursing Center 1/88 to 7/88
Director 13806 North 46th Street
Tampa, FL Phone: 813-***-****
Provided art and music therapy groups, individual and family counseling, resident assessments, treatment plans for care planning, weekly activities (e.g. current events, exercise, games, reminiscence groups) with the residents. Used reality therapy and one-on-one sensory stimulation with Alzheimer’s and OBS diagnosed residents. Assisted with the publishing of monthly newsletter and calendar.
Additional work history and teaching experience available upon request.
Education:
Ashland High School Graduated Ashland, OH
Ohio University BFA Athens, OH
Cleveland Institute of Art Hours Cleveland, OH
University of Kansas Education Grad Hours Lawrence, KS
Shippensburg University Counseling Grad Hours Shippensburg, PA
University of South Florida MA Tampa, FL
Gerontology Master’s Program/Mental Health Counseling
Florida School of Addiction Studies Summer Tampa, FL
License and Certifications:
Mental Health Counselor, State of Florida MH 3455
Certified Addiction Professional 1759
Certified Employee Assistance Professional
Teaching Certification – Missouri Art K-12
Member: Employee Assistance Professional Association
Florida Alcohol & Drug Abuse Association
American Mental Health Counselors Association
Association for Specialists in Group Work
National Art Therapy Association
Greater Brandon Chamber of Commerce
Chairman – “Great American Work Out” ‘96
West Central Area Agency on Aging Advisory Board – Legislative Committee
Florida Coalition for Optimal Mental Health and Aging
Chairman-Public Education
American Red Cross Disaster Mental Health Services
Presentations:
1990Annual Meeting of the Southern Gerontological Society: “Forging Links Between
Research and Practice; Graduate Gerontology students respond to the Challenge of the
New Decade.”
1992 Annual Conference of Florida Council on Aging: “The Expressive Arts Connection to
Total Wellness for Seniors.”
1994 National Conference of the Association for Specialists in Group Work: “Creative Group
Work with Seniors.”
1994 Conference: The Old and The Vulnerable – Elderly Abuse, presentation: “Community
Mental Health Perspective – Prevention and Treatment.”
2002 Gulfcoast South Area Health Education – Training of the Month – “The Many Faces of
Dual Diagnosis: Both Mental and Chemical Dependency Problems”.
2003 Community Based Care Conference – “An Integrated Diversion Model for Parents”
2004 ACTS Training Academy – “Ethics for Professionals”, “MET and Stages of Change; What
It Is All About”,” Key Skills for Co-Occurring Clinicians”
Speakers Bureau:
“Depression is Treatable”
“Prevention: The Art of Setting Limits, an Intervention for Aggressive Behavior
Management”
“Therapeutic Behavior Management, Preventing Verbal Escalation”
“How Come I’m Not An Alcoholic and You Are? A Historical and Cultural Perspective”
“Expressive Arts Group with Abused Elderly Females”
“What to Do With Mama? – Caregiver Options”
“Tilt the Guilt - Managing Stress, Guilt and Verbal Interventions for Caregivers”
“A Working Mother and Enjoying It! Time and Stress Management”
“Hidden Alcoholics; Elderly Substance Abusers & What They Abuse”
“Women and Their Secret Addictions”
“Assessing for Substance Use Disorders; Adolescents and Adults
“Drug Free Workplace”
“Managing Change in the Workplace”
“Managing Stress in the Workplace”
“Parents the Anti-Drug; How do we do It?”
Trainer:
CEU’s for Domestic Violence
Co-Occurring Disorders
Therapy with the Elderly and Adult Children
EAP Supervisors/Employee Training, Drug Free Workplace
Critical Incident Stress Debriefings and Crisis Interventions
Recognizing Depression, Anxiety, Substance Abuse Workshops
Anger Management Workshops
CPI Trainer (aggressive behavior management and response)
Mid-American ATTC Trainer for “A Collaborative Response – Addressing the Needs of
Consumers with Co-Occurring substance Abuse and Mental Health Disorders
In-Service Trainer for:
Certified Addictions Professional required core subject areas, Chapter 491 –
Clinical Supervision Training, Psychosocial Assessment, Treatment Planning and
Brief Therapy Techniques, Creative Group Therapy, Clinical Documentation,
ALF and Nursing Home Staff
References Available Upon Request.