Shannon Bakken

Clinic Assistant

Ramsey, MN *****

ad1knn@r.postjobfree.com

+1-763-***-****

Authorized to work in the US for any employer

Work Experience

eHiM representative specialist

Allina Health - Minneapolis, MN

May 2014 to October 2023

• Organizes and maintains health information records. • Reviews electronic chart documentation ensuring correct patient, location, and no duplicate information.

• Processes release of information (ROI) requests.

• Manages requests for documentation and information.

• Locates, logs, retrieves, files, and delivers medical records stored in various mediums and systems.

• Distributes reports and results.

• Analyzes documentation and tracks completion to meet regulatory requirements.

• Promotes principles of health information accuracy, transparency, currency, accessibility, relevancy, and reliability.

• Other duties as assigned.

Office Assistant - Minncast INC,

Masterson Staffing Solutions - Fridley, MN

February 2013 to May 2014

I would order supplies, make and print shipping labels to multiple feight companies and assist with anything the senior receptionist needed done.

Clinic Assistant

HealthPartners, HealthPartners Specialty Center, Urology Department - Saint Paul, MN December 2012 to February 2013

Check in patients in an accurate and professional manner, Identify and accurately collect co-pays or appropriate fees, use computer-based system to verify patient information. Understand and communicate benefit changes to members or refer to appropriate resource. Communicate wait times in a diplomatic manner. Direct patients to the appropriate care area. Prepare reconciliation report, provide patients with appropriate forms, questionnaires, etc. Schedule appointments in an accurate and timely manner according to Advanced Access principles. Maintain knowledge of appointment scheduling practice, scheduling policies and procedures and answer telephone and respond appropriately to the caller. Take and relay messages requiring follow-up to appropriate individuals.

Prepare record and materials for new patient appointments, assist with the clerical duties of the clinic, e.g., faxing information, making copies, etc. and perform other duties as assigned. Clinic Assistant Temp

Volt Workforce Solutions, HealthPartners - Bloomington, MN August 2010 to December 2012

Check in patients in an accurate and professional manner, Identify and accurately collect co-pays or appropriate fees, use computer-based system to verify patient information. Understand and communicate benefit changes to members or refer to appropriate resource. Communicate wait times in a diplomatic manner. Direct patients to the appropriate care area. Prepare reconciliation report, provide patients with appropriate forms, questionnaires, etc. Schedule appointments in an accurate and timely manner according to Advanced Access principles. Maintain knowledge of appointment scheduling practice, scheduling policies and procedures and answer telephone and respond appropriately to the caller. Take and relay messages requiring follow-up to appropriate individuals.

Prepare record and materials for new patient appointments, assist with the clerical duties of the clinic, e.g., faxing information, making copies, etc. and perform other duties as assigned. Certified Nursing Assistant

Lake Ridge Care Center - Buffalo, MN

January 2009 to June 2010

Sales Associate

Monticello Youth Hockey Program, Hawk's Sports Bar and Grill - Monticello, MN 2008 to 2009

Education

Anoka Ramsey Community College - Coon Rapids, MN

2004 to 2006

Nursing Assistant

Anoka Technical College - Anoka, MN

2005

Skills

• EPIC and Outlook trained. I can type 48 wpm.

• Front desk

• Medical records

• Epic

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