Tierra Gamble

**** * **** *****, ************, IN 46410

419-***-****

ad1klc@r.postjobfree.com

Career Objective:

Administrative Professional seeking a position that utilizes my skills in interaction with people in a public setting, customer service, conflict resolution, leadership, and my ability to communicate effectively

Education:

Jeremi Vocational Institute, Munster, IN Medical Assistant Feb. 2022 – May 2022

Brightwood College, Hammond, IN Applied Business Fundamentals July 2015- March 2016

Maumee High School, Maumee, OH Graduated May 2013

Skills, Training and Proficiencies:

Customer Loyalty

Customer Service

Exceptional computer skills in Microsoft Word, Excel, and PowerPoint

Small Business Management: fundamentals of business concepts

Excellent Interpersonal relations

Business Communication

Business Math: understanding discounts, sales tax, markups and markdowns, payroll and invoices

Work History:

Aya Healthcare (Allina Health)- CCMA Family Practice- September 2023 – December 2023

Escort patient to exam room

Carry out patient history interviews

Take and record vital signs

Prepare patient for examination

Assist with medical examination/surgical procedures

Set up/ clean patient rooms

Franciscan Health – Occupational Health Tech July 2022 – May 2023

Ensure the integrity of the drug screen collection bathroom.

Ensure all non-disposable instruments requiring sterilization are clean and sterile.

Count and log medications daily.

Calibrate equipment daily and maintain proper equipment logs.

Monitor temperature logs daily for variances.

Perform Point of Care (POC) testing, interpret the results to guide care.

Prepare the patient for examination and perform necessary clinical procedures.

Monitor inventory needs for required department equipment and supplies; place orders as required to maintain appropriate inventory levels.

Attend offsite wellness events; coordinate and bring all needed supplies; return supplies and route specimens to correct location after the event.

Perform and/or assist with necessary clinical assessments and data collections.

Collect and properly documents DOT and non-DOT Drug Screens Chain-of-Custody.

Franciscan Health- Lead Scheduling Rep Feb. 2020- July 2022

• Work with Physician, Physician office staff, and hospital staff in obtaining and supplying information relative to the test or service

• Document financial and pre-certification information according to defined processes

• Refer patients to the Financial Counselor to finalize payment for services.

Franciscan Health – Insurance Verification Specialist July 2019 – Feb. 2020

Verify current insurance for patient.

Document financial and pre-certification information

Follow up with insurance companies and physicians about authorization requirements

Franciscan Health- Scheduling Rep Feb. 2018- July 2019

Work with Physician, Physician office staff, and hospital staff in obtaining and supplying information relative to the test or service

Document financial and pre-certification information according to defined processes

Refer patients to the Financial Counselor to finalize payment for services.

Franciscan Health- Patient Access Rep April 2016- Feb. 2018

Greet patients as they enter the facility

Arrive patient's into the Emergency Room or Urgent Care

Verify patient's demographics and insurance information

YMCA - Site Aide August 2015- March 2016

Supervise and ensure the well-being of after school children

Prepare snacks

M&M Beauty and Wigs - Sales Associate February 2015-August 2015

Sold hair products, cosmetics, hair extensions, and wigs

Assisted customers with purchasing decisions

TGI Fridays at Cedar Point - Hostess June 2013- November 2014

Greeted guest as they walked in through the door

Solved customer complaints and answered questions

Cleaning duties such as sweeping and mopping the front of the restaurant

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