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Inventory Management Customer Service

Location:
Canoga Park, CA
Salary:
75,000/Yr
Posted:
November 29, 2023

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Resume:

Russ Lin

***** ********** ******,

West Hills, CA 91304

CAREER OBJECTIVE

Seeking a career with a progressive organization where I can utilize my skills, knowledge and experience in management, operations, purchasing and buying in a challenging role that allows for advancement and growth.

PROFESSIONAL EXPERIENCE

Harman International Industries, Incorporated, Northridge, CA 10/2015 to 08/2023

Global Supply Planner

Define, structure, and implement demand planning, forecasting, procurement, and inventory management of Luxury Audio products for Lifestyle.

Analyze FG inventory and implement improvements and controls to minimize inventories while reducing purchasing costs and maximizing customer services.

Perform forecasting, procurement and inventory control tasks and activities to meet business objectives.

Collaborate with internal and external customer community, including Suppliers, Sourcing, Engineering, Customer Service, Quality Assurance in qualifying new alternate suppliers for spare parts.

Collaborate with sales, marketing, and operations teams to gather data and insights for accurate demand forecasting.

Inventory Management:

Inventory management based on statistical analysis and responsible for assisting in the weekly activities in inventory planning for Luxury Audio products.

Develop and implement inventory strategies to optimize stock levels and ensure availability.

Monitor inventory levels, track inventory turns, and minimize excess or obsolete inventory.

Coordinate with procurement teams to ensure timely procurement of materials or products

Provide recommendations to optimize and/or reduce inventory levels and locations.

Manage inventory by determining and maintaining optimum quantity, safety stock, and cost levels.

Supplier management:

Establish and maintain relationships with suppliers to ensure timely and high-quality deliveries.

Monitor supplier performance and address any issues or concerns.

United Technologies Corporation-Onity, Inc., Duluth, GA 08/2007 to 09/2014

Onity, Inc. is a subsidiary of United Technologies that is a division of UTC Fire and Security. Onity is a manufacturer and supplier of electronic locks, safes, and energy management solutions for the hospitality and commercial sectors.

Buyer

Provide OTD deliveries of 95% are above from all suppliers.

Review MRP messages for inventory planning.

Place container orders by weekly basis and maintain inventory level to meet UTC’s requirements.

Ensured generation of correct and timely purchase orders with domestic and international suppliers.

Manage over $2 million in inventories for North America.

Lead weekly conference call meetings with China supplier to mitigate against supply chain issues.

Developed appropriate inventory level targets, improved inventory turns, and communicated inventory status to senior management.

Responsible for the new procurement of inventory items, inventory control and vendor relations.

Perform good judgment and analytical skills regarding past usage, current demand and future forecast to determine the proper usage levels for inventory planning.

Work with our global suppliers to maximize manufacturing capacities staying within required inventory guidelines.

Provide and maintain regularly scheduled reports and evaluations of inventory and supplier performance.

Reconcile all supplier invoices and work closely with accounting team for any discrepancies.

Send the weekly open order shipment reports to overseas suppliers.

Siemens Energy & Automation, Inc., Alpharetta, GA 07/2006 to 12/2006

Commodity Manager (Contractor)

Assist in Non-Ferrous Metals / Mechanical Group with key projects.

Request specifications / drawings of copper, thermosets, thermoplastics from Purchasing Engineers.

Request samples from Global Procurement Managers at various plant locations.

Work with Mexico’s and China’s suppliers for thermoplastics, cables and silver electrical contacts.

Travel to Siemens’ factory location to organize the samples preparation for E-RFQ/E-Bid/ANC process.

Send Siemens samples to new suppliers.

Work on Quotation Summary Analysis report to follow up status with suppliers.

Equus Computer Systems, Inc., City of Industry, CA 03/2003 to 01/2006

Purchaser/Branch Support

Responsible for procuring computer components and peripherals; analyze market conditions; build good vendor relations; review all purchase order claims.

Support 3 other business branches: process computer system and component orders; coordinate with production, shipping and warehouses inventory for shipment arrangement.

PCE Industry, Inc. / FOXCONN, Fullerton, CA 02/2001 to 12/2002

Buyer

Work with project managers to procure computer networking components for Cisco; also support Intel, Apple, and Gateway projects.

Maintain $1.5M purchase volume and $500K inventory level on monthly basis.

Expedite shipments for priority projects to meet customers’ delivery schedules.

Arrange air shipments to Foxconn factory in China.

Handle RMA and Quality issues for all procured components.

Procure hardware and raw material for Stamping prototype and Plastic molding centers.

Continental Technology, Inc., City of Industry, CA 12/1995 to 02/2001

Operations Manager/Purchasing

Responsible for procuring computer components; negotiating pricing, terms, and conditions with suppliers.

Oversee inventory control and logistics. Review monthly inventory report.

Approve sales orders, review item price and credit status.

Maintain major house accounts.

Sprint Manufacturing Corp., Santa Fe Springs, CA 04/1995 to 12/1995

International Sales Manager

Develop new customer bases and maintain existing customers in global market.

Work with current customers to develop distribution channel.

Develop promotion programs and marketing campaign.

Thousand Oaks Micro Systems, Inc., Yorba Linda, CA 04/1994 to 03/1995

Account Executive

Cold calling, create leads, and build up customer base.

Handle customer inquiries and follow up order status.

Conduct marketing research on price and new products.

Jimway, Inc., Bell, CA 11/1991 to 03/1994

Buyer

Procure overseas lighting products and negotiate pricing, terms with vendors.

Perform commodity analysis and periodically review and evaluate vendors including pricing, volume of purchase, performance, and shipment schedules.

Expedite shipments of purchase orders and participate in product development and marketing program.

Inventory management; Domestic and overseas sourcing.

EDUCATION

Computer Learning Center Los Angeles, CA

Diploma in Computer Systems & Programming

University of New Haven West Haven, CT

M. S. in Computer and Information Science

SKILLS

Bilingual Mandarin, Proficient on Microsoft applications, Windows 2007, Microsoft Word, Excel, TIPTOP, Macola, J.D. Edwards, Microsoft Navision, and ERP Systems-Oracle & SAP. Excellent inter personal skill. Excellent team player.

United Technologies Corporation Six Sigma ACE Certification Program-Associate Level / Green Belt 2011.

REFERENCES

Available Upon Request



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