Andrea M. Clarke

Rochester, NY • 585-***-**** • ad1kj7@r.postjobfree.com

Professional Summary

Self-motivated, independent, dedicated professional with over 16 years of experience in health care. Strong background and passion for nutrition and community health. Hands-on problem solver using solid people skills and effective multi-task strategies to ensure maximum productivity and positive goal outcomes. Strengths include superb outreach, communication and innovative problem solving skills.

Skills & Qualifications

•Medical Terminology

•Time Management

•Patient Care

•Ability to work with diverse cultures

Work Experience

Ultimate Grace LLC

Homecare Provider

•Perform a variety of daily living activities such as preparing meals, assisting with bathing, dressing and housekeeping.

•Provide transportation and accompany clients to doctors appointments, grocery shopping, family gatherings and other outings.

•Build relationships while meeting the needs of clients and their families.

Professional Assistance for Seniors Rochester, NY

Home Health Aide 08/2019 – 05/2021

Rochester, NY

05/2021 – present

•Provided personal care, home management and other related home health supported services in order to assist the patient to continue living in their home.

Jordan Health Center - Woodward Health Center

Community Health Worker

Rochester, NY

11/2017 –12/2019

•Served as a resource to social workers, clinicians and care coordination staff

•Provided referrals for a wide range of health and social services

•Acted as a patient advocate and liaison between the patient’s family and community services agencies

•Participated in interdisciplinary care team meeting as indicated

•Worked in conjunction with Social worker, Care managers, RN, CHW’s and Physicians on patient gaps in care.

•Assisted in development of established care plans

•Performed home visits to check on individuals unable to contact/were lost to care

•Educated and linked patients to available community resources such as Department of Health and Human Services, Access VR and Social Security Disability Administration

University of Rochester Medical Center –

Center for Community Health

Community Liaison

Rochester, NY

10/2016 –11/2017

•Administered Patient Activation Measures (PAM) tool throughout Monroe County

•Established clinical-community linkages as strategies to help ensure patients get activated and connected to comprehensive and coordinated care

•Suggested interventions and encourage patients to seek necessary care

•Maintained computerized and paper records of referrals made to other service

CareGivers - Home Care Registry #00103601

Home Health Aide

Canandaigua, NY

04/2015 –08/2019

•Provided direct care to patients on a weekly basis, including moving in/out of beds, baths, wheelchairs, or automobiles

•Assisted with bathing, dressing grooming and personal care; light housing keeping, including changing bed linens, washing and ironing laundry

•Maintained records of patient care, condition, progress, or problems to make recommendations to supervisor, case manager and nurse

University of Rochester Medical Center – Center for Community Health

Health Project Counselor (Community Health Advocate)

Rochester, NY

07/2012 –10/2016

•Provided outreach services for the Blood Pressure Advocate Program in the Rochester community.

•Identified and tracked patients with high blood pressure and resolved barriers to medical care (i.e., uninsured, under-insured, transportation, and medical information literacy)

•Provided healthcare education to patients to help them manage their blood pressure, by making positive changes in their behavior and lifestyle

•Maintained computerized and paper records with up-to-date information on preventive care in accordance with protocol guidelines

Other relevant experience

Visiting Nurse Service

Home Health Aide

Webster, NY

03/2010 - 11/2011

New York Physical Medicine Center, LLC

Medical Secretary

Rochester, NY

07/2009 –02/2010

West Irondequoit School District

Teacher’s Assistant

Rochester, NY

09/2008 –06/2009

AmeriCorps Boys and Girls Club of Rochester

Program Aide

Rochester, NY

07/2007 –08/2008

University of Rochester - Department of Cardiology,

Strong Memorial Hospital

Patient Representative II - Professional Fee Biller

Rochester, NY

05/2000 –11/2006

Education

State University of New York at Brockport

Monroe Community College

B.S. Health Care Administration

A.A.S. Health Information Technology

Rochester, NY

2000

1998

Trainings, Certifications & Licenses

Home Health Aide Training (Registry #00103601)

Community Health Worker

Awards & Affiliations

University of Rochester

Staff Community Service Award, recipient

April, 2017

Action for a Better Community, Inc.

National Community Action Month 2017 Award, recipient

May, 2017

Contact this candidate