AMANDA LEBLANC

**** ******* *****, *******, ** **641 · 512-***-****

ad1ki5@r.postjobfree.com

EXPERIENCE

MARCH 2023 – PRESENT

SUPERVISOR, PEOPLE OPERATIONS, care.com

Manage and coordinate roles, responsibilities, and activities for the People Operations Coordinator team

Maintain the integrity and confidentiality of human resource files, records and communications within appropriate systems

Oversee transactions related to onboarding of new employees, status changes for existing employees and terminations of employees.

Oversee implementation of new HRIS, take ownership for system, and run reports as needed for compliance and/or audits

FEBRUARY 2022 – MARCH 2023

PEOPLE OPERATIONS COORDINATOR, care.com

Responsible for managing all HR related requests from assigned organizations

Process terminations and offboarding related tasks

Manage candidate interview scheduling, onboarding, and new hire tasks for assigned client groups

Conducts pre hire background checks and pre-adverse/adverse action communications if necessary

Assist with analyzing compensation, including making salary recommendations, calculating compa ratio, and location specific salary ranges

Manages company-wide benefit and open enrollment communications

FEBRUARY 2021 – PRESENT

SENIOR OPERATIONS SPECIALIST, care.com

Responsible for the management of workflow for a team of five operations specialists

Provide recommendations and suggestions for improvements relating to increased performance

Train new hires as necessary

Maintain and update client accounts

Coordinate with different departments to achieve ideal work productivity

MAY 2017 – FEBRUARY 2021

OPERATIONS SPECIALIST, care.com

•Provided behind the scenes client support and account management

•Managed and maintains client’s tax accounts

•Responsible for generating ideas to improve efficiency

•Reviewed client registration data to ensure data integrity and accuracy

•Ran daily reports in Salesforce to track Prospect to Client Conversion

JUNE 2016 – MAY 2017

ADMINISTRATIVE COORDINATOR, care.com

•Sent and processed client Tax Application Packets through DocuSign

•Sorted mail and routed to the appropriate department

•Maintained and updated inventory for general office and kitchen supplies

•Communicated with other departments on the workload and assist where needed

MAY 2014 – JUNE 2016

MANAGEMENT TRAINEE, Buckle

•Assisted in merchandising

•Responsible for meeting Sales goals and growing a specific department

•Responsible for organizing, motivating, and managing a group of 4-8 every shift

•Recommended products and services to guests to better suit their needs

JANUARY 2013 – MAY 2014

ADMINISTRATIVE ASSISTANT, cheddar’s casual cafe

•Assist in hiring process

•Perform filing, data entry, and other general office duties

•Prepare biweekly payroll logs

EDUCATION

DECEMBER 2016

BACHELOR OF BUSINESS ADMINISTRATION IN MARKETING, the university of texas – san antonio, tx

SKILLS

Docusign

Workday

Greenhouse

Account Management

Microsoft Office

Microsoft SharePoint

JIRA

Business Development

Salesforce

Strong Communication Skills

Google Office Suite

Sterling

PayScale

Radford

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