Alyssa Ancira, CAM
Phone: 832-***-****
Email: ad1khz@r.postjobfree.com
COMMUNITY MANAGER
A certified and result driven manager seeking to obtain a manager position, comes with ability to maintain positive working relationship with clients by meeting their property requirements and generate return for the company.
Areas of Expertise
Team Development & Leadership
Coaching and Training
Vendor Relations
Data Processing
Renovations
Yardi, Onesite, Encasa & AMSI
Accounts Payables/Receivables
Strategic Planning/Analysis
Property Management
Customer Service Driven
Quality Control
Due Diligence/File Audit
Budget & Revenue Management
Resident Relations and Retention
Yieldstar and LRO Management
Nexus
ADP & UltiPro
Knock, Funnel & Rent Dynamics
Professional Experience
Cortland Management April 2022- present
Multi-site Community Manager
Garden style – Renovations (554 units total)
●Manage renovations to ensure quality of work met specifications and standards.
●Oversee daily management of community operations and team members.
●Coordinate renovation projects with vendors to ensure efficient completion.
●Complete weekly and monthly reports, such as financial variance reports, vendor reconciliation, reclass and accrual.
●Process and monitor daily accounts payable/receivable activities.
●Reconcile company credit card monthly.
●Developed annual operating budget and capital improvement projects.
●Generate PO’s and submit vendors invoices for payment.
Venterra Realty Management March 2021- April 2022
Community Manager
Garden style (320 units)
●Oversee daily management of community operations and team members.
●Review annual budget and stay within budgeted expectations monthly.
●Produce and implement marketing strategies to maximize occupancy goals.
●Schedule and complete inspection on all turns of units.
●Create and maintain good working relationship with vendors and clients.
●Generate PO’s, place supply orders and submit vendor invoices for payments.
American Landmark (Katy, TX) December 2019 to March 2021
Community Manager
Garden Style- Renovations (204 Units)
●Analyze, evaluate and review monthly, quarterly and annual financials.
●Scheduled and completed acceptance walks for interior, exterior, amenity spaces, mechanical systems acceptance (boilers, roof walks, cameras, fire panels) and city inspections.
●Produce and implement marketing strategies to maximize occupancy goals.
●Process and monitor daily accounts payable/receivable activities.
●Managed renovation activities to ensure quality of all work met specification and standards upon approval of work.
●Established and maintained relationships with vendors and clients.
●Coordinated renovation projects with resident and contractors to ensure completion of project in timely manner.
●Scheduled and completed daily/weekly renovation inspections for punch walks and final acceptance of units.
Milestone Management/Highmark Residential (Katy, TX) January 2009 to December 2019
Community Manager
Multi sites- Garden Style - Renovations
●Direct, manage, cross train and coach team members for success.
●Oversee, schedule, and conduct inspections of completed renovation projects.
●Developed and maintained contractor and resident relationships.
●Developed yearly operating budgets/forecasts and capital improvement projects.
●Evaluate monthly and quarterly financials.
●Produced and implemented marketing strategies to maximize occupancy goals.
●Processed and monitored daily accounts payable/receivable activities.
●Gathered, approved and awarded contract for capital projects to vendors.
●Communicated progress of projects to Regional Vice President, Regional Manager, Asset Managers and investors.
●Assisted Regional Manager with unit inspections and file audits for multiple due diligence required during purchase of new communities.
Achievements
Resident Relations Committee Member - Houston Apartment Association (2015- present)
Completion of 126 interior occupied units’ renovations within 5 months
Completion of Hurricane Harvey renovations & lease up of 38% of the property
Completion of the National Apartment Association Certified Apartment Manager Credential Program (2014)
Obtained Presidential status of The National Leadership and Success Society (2015)
Nominated for Houston Apartment Association Honors for Assistant Manager of the year (2014)
Awarded Top Sales team with Houston Livestock Show and Rodeo Membership Committee (2015)
Manage monthly expenses while staying under budget and exceeding monthly income budgeted