Amy M. James

**** ****** ***** *****

Donalsonville, Georgia 39845

229-***-**** ad1kgc@r.postjobfree.com

Professional Summary

Highly motivated customer service professional with demonstrated success providing the highest level of service. Excels at leading teams and cultivating key relationships. Experienced serving as brand ambassador with strong interpersonal, collaboration, and listening skills. Work History

Georgia Community Bank – Customer Service Representative/Teller Donalsonville, GA. March 2012 – October 2023

• Primarily opened Personal accounts with some experience in Business and Money Market Accounts

• Receive customer payments and Deposits for personal accounts and Business accounts.

• When needed help with loan packages for loan processors.

• Answered phones, accepted debit card requests, and handled customer interactions as needed.

Donalsonville Hospital - Medical Coder/Discharge Analysis Donalsonville, GA. June 1998 – March 2012

• Processed Emergency room documentation and Outpatient documentation.

• Processed correct codes for insurance purposes.

• Preserted Blue Cross and Medicare patients for correct codes for insurance coverage.

Education

Seminole County High School - Donalsonville, Georgia Graduated 1994 Bainbridge College - Bainbridge, Georgia Some College The Airline Academy - Daytona Beach, Florida 2023

Studied topics such as city codes, airline terminology, and safety. Continued with key elements of flight attendant training to include aircraft door operating procedures, slide deployment exercise, and ditch drill. Completed training at JetBlue University, Orlando Campus.