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Customer Service United States

Location:
Columbia, SC
Posted:
November 29, 2023

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Resume:

Shakwandia L Harris

**** * ******* ** ********, SC, 29223 USA

803-***-****

ad1kg4@r.postjobfree.com

Disciplined professional experienced in document management and time management. Offers skills in recordkeeping, knowledge of information security practices and background in office standards. Looking to put knowledge and abilities to good use in clerical position focused on information and document oversight.

Skills

• Clerical Support

• Customer Service and Assistance

• Appraisal Writing

• Office Management

• Customer Loyalty

• Office Supplies and Inventory

• Corrective Actions

• Disciplinary Action

• Employee Motivation

• Information Updates

• Employee Performance Reviews

• Employee Relationships

• Job Assignments

• Employee Paperwork

• Retail Inventory

• Inventory Audits

• POS Transactions

• Payroll Administration

• Delegation and Work Assignment

• Administration and Operations

WORK HISTORY

United States Postal Service Customer service supervisor 03/01/2020 - Open Blythewood, South Carolina USA 45-50 hrs per week

Description: Maintain and kept clerk schedules. Maintain and kept rural carrier schedule. Managing carriers, clerks, and the operations of the office. Training new employees. Maintaining budgets for office.

United States Postal Service OIC 07/02/2019 – 03/01/2020 Blythewood, South Carolina USA 45-50 hrs per week

Description: Managing carriers, clerks, and the operations of the office. Training new employees. Maintaining budgets for office.

United States Postal Service Customer Service Supervisor 06/20/2015 - 07/02/2019 Blythewood, South Carolina USA 45-50 hrs per week

Description: To ensure that all carriers in office are aware of their expectations on job. To ensure that the clerks of the office are aware of their expectations on the job. To help office meet and exceed all expectations given to us. Make out clerk and carrier schedules weekly. Ensuring all mail is dispersed out to carriers in timely manner.

UNITED STATES POSTAL SERVICE 204-B 05/12/2012 - 06/20/2015 BLYTHEWOOD, South Carolina USA 45- 50 hrs per week

Sales Description: Supervising clerks and rural carriers operations. Distributing the mail to the carriers. Making sure all distribution up times and PO box up times are met everyday. UNITED STATES POSTAL SERVICE PART TIME FLEXIBLE CLERK 05/12/2007 - 05/11/2012 Blythewood, South Carolina USA Sales 40-55 hrs per week

Description: Distribute mail to carriers for mail delivery. Distribute mail throughout the Post Office Boxes for pickup by customers. Administer sales services to the general public. STAPLES SALES ASSOCIATE 11/15/2006 - 05/01/2007 COLUMBIA, South Carolina USA 30 hrs per week Description: Helped customers locate items throughout the store. Helped customers complete transactions. Restock shelves with the items for customers. DRESSBARN SALES ASSOCIATE 09/01/2005 - 09/01/2006 COLUMBIA, South Carolina USA 40 hrs per week

Description: Helped customers locate items throughout the store. Helped customers complete their transactions.

Shakespeare Fishing Tackle Data Entry 11/23/2004 - 07/01/2005 Blythewood, South Carolina USA 40 hrs per week

Description: Helped picked orders for customers. Helped fill orders for customers. Prepared the orders after they were filled, and typed orders into system. United States Marine Corps Training Supervisor 01/15/2002 - 06/26/2004 Camp Lejeune, North Carolina USA

Description: Supervised training for over 200 Marines. Helped conduct the military training for events. United States Marine Corps Warehouse Clerk 06/26/2000 - 01/15/2002 Camp Lejeune, North Carolina USA Description: Make purchase orders for customers. Helped with inventory of items in the warehouse EDUCATION

RIDGE VIEW HIGH SCHOOL 08/24/1996 - 05/26/2000 COLUMBIA, South Carolina, USA Education Level: High School Graduate



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