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Customer Service Entry Level

Location:
Dayton, OH
Posted:
November 29, 2023

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Resume:

JERI

LYNCH

ad1kfm@r.postjobfree.com

937-***-****

*** *** ****** **********, **

45342

Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem- solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Office position. Ready to help team achieve company goals. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

PROFESSIONAL SUMMARY

All Drain /Buckeye Plumbing - Office Manager/Dispatch Manager 155 Haas Street Englewood Ohio • 07/2019 - Current Southwest E.N.T Specialist - Patient Service Representative 1222 S Patterson Blvd Dayton Ohio • 05/2018 - 07/2019 Mound Family Practice - Medical Receptionist

2115 Leiter Road Miamisburg Ohio • 08/2015 - 05/2018 L & W Plumbing - Administrative Assistant

Dayton, OH • 06/2001 - 08/2015

WORK HISTORY

• Maintained computer and physical filing systems. Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.

Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.

Answered phones, collected client information, scheduled appointments,

• Pulled all work permits for jobs

• Assisted patients in filling out check-in and payment paperwork.

• Took copayments and compiled daily financial records.

• Used Medevolve/EHR to schedule appointments.

• Balanced deposits and credit card payments each day.

• Adhered to strict HIPAA guidelines to protect patient privacy. Coordinated patient scheduling, check-in, check-out and payments for billing.

• Managed multi-line phone system and pleasantly greeted patients. Helped patients complete necessary medical forms and documentation.

• Scheduled luncheons between Drug Reps and Doctors Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

• Executed record filing system to improve document organization and SKILLS

• Office Management

• Staff Training

• Team Management

• Report Preparation and Analysis

• Certified STNA

West Carrollton High School

Dayton, OH

GED

EDUCATION

S.T.N.A CERITIFED

CERTIFICATIONS

Kmart - Cashier

Miamisburg, OH • 07/1999 - 04/2001

Woody's Market - Bookstore Clerk

West Carrollton, Ohio • 02/1994 - 03/1999

management.

• Scheduled office meetings and client appointments for staff teams. Sorted and distributed office mail and recorded incoming shipments for corporate records.

• Wrote up customer proposal bids for jobs.

Operated cash register for cash, check and credit card transactions with excellent accuracy levels.

• Worked flexible schedule and extra shifts to meet business needs. Helped customers complete purchases, locate items and join reward programs.

• Restocked and organized merchandise in front lanes.

• Processed Layaway Loans

Recovered sales floor by picking up items, shelving books and product and straightening bookshelves and tables.

Delivered highest level of customer service by greeting, communicating and assisting customers.

Organized store merchandise racks and displays to promote and maintain visually appealing environments.

Applied interpersonal and communication skills to establish selling relationship with customers.



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