Lynda J. Hunt-Davis

Cell: 586-***-****

ad1kfb@r.postjobfree.com

CUSTOMER SERVICE PRODUCT SUPPORT Unit Secretary Office Assistant Laboratory Assistant

Career Summary

Highly effective professional with 20+ years of experience delivering medical services as well as customer service office support. Versatile skill set with experience working in both a hospital, medical office and remote settings. Comfortable in working with a diverse population of patients, customers and colleagues.

Patient Care Experience

●Experience working with infants, pediatric, adult, and geriatric patients

●Diagnostic tests including urinalysis, hemoglobin analysis, x-rays, EKG, PFT

●Administering injections, conducting venipuncture and arterial line blood draw

●Developing care plans and completing patient chart documentation

●Following nursing assessment protocol

●Processing of medical prescription refills

●Monitoring patient fluid input and output

●Assessment of vital signs

●Telemetry monitoring

Medical Office Support Experience

●Answering phones to respond to inquiries and provide information

●Experience overseeing daily operations of medical office

●Data entry and processing in 4medica and mysys

●Processing new admits and patient transfers

●Ordering medical equipment and unit supplies

●Completed computer charting in EPIC

●Organizing and filing patient charts

●Process payroll for staff of 20

●Processing dietary orders

●Processing specimens

Education and Certifications

Health Services Administration (130 credits completed), Baker College

Completion of Certified Medical Assistant Program, Grand Rapids Educational Center

Certified Basic Life Support and First Aid Provider, American Red Cross

Present Employer

Intuit TurboTax 2022-Present Date

Product Support Expert/Quality Assurance Specialist Remote Employment

Previous Employers

Nashwan Yousif, MD

Office Manager 2018-2022

Internal Medicine Rochester Hills, MI

Marygrove College

Campus Safety Officer 2016-2017

Medical Field Experience

Medical Assistant 2011 – 2015

Shelby Family Medicine Shelby Township, MI

Laboratory Assistant 2009 – 2011

Detroit Medical Center Detroit, MI

Nurse Extern 2008 – 2009

Henry Ford Hospital Detroit, MI

Unit Secretary, Critical Care Uni t 2007 – 2009

Botsford Hospital Farmington Hills, MI

Lead Medical Assistant 1998 – 2006

Sinai-Grace Ob/Gyn Practice Center Detroit, MI

Lead Medical Assistant 1994 – 1998

DMC-Sinai Family Practice Center Detroit, MI

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