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Customer Service Product Quality

Location:
New Westminster, BC, Canada
Posted:
November 29, 2023

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Resume:

BERNARD PAJARILLAGA

Ꙥꙥ 672-***-**** ꚎꚏꚐꚑꚒꚔꚓ ad1kdv@r.postjobfree.com

Dedicated and passionate butcher with 11+ years of experience in meat and butchery operations at renowned companies and supermarkets in the United Arab Emirates. Proven expertise in precision meat cutting, managing end-to-end meat processing, and ensuring top-notch product quality. Strong communication skills and a customer-focused approach. Proficient in Construction, Metal Industry, Merchandising, and the Automotive field.

WORK EXPERIENCE

Butcher Spinneys Dubai LLC December 2014 – October 2023

●Established standardized meat preparation procedures for consistent high-quality cuts.

●Managed daily operations, including meat product receiving, processing, and packaging.

●Customized meat cuts to meet customer preferences.

●Oversaw display of frozen and chilled items. ● Generated monthly inventory reports.

Butcher West Zone Supermarket LLC October 2012 – November 2014

●Implemented standardized meat preparation procedures for consistent high-quality cuts.

●Managed daily operations, including meat product receiving, processing, and packaging.

●Tailored meat cuts to meet customer preferences.

●Ensured timely and proper display of promotional products. ● Checked deliveries and maintained inventory reports.

Construction ITP Construction and Metal Industry June 2010 - October 2012

●Precisely measured, cut, and welded pieces according to specifications.

●Seamlessly connected and secured pieces through riveting, rolling, soldering, or steel screws. ● Performed assembly line tasks like punching holes for screws and bending gutters.

Auto Mechanic RG Automotive Body Repair Shop Corporation Cabanatuan City, Nueva Ecija, Philippines April 2008 - June 2010

●Conducted routine maintenance, including fluid replacements and parts lubrication for optimal vehicle performance and longevity.

●Scheduled future maintenance sessions and offered expert guidance on proper vehicle use.

●Expertly repaired or replaced malfunctioning parts and resolved issues such as leaks.

●Provided accurate estimates for repair and maintenance jobs, covering costs, timeframes, and efforts.

Merchandiser Mega Centre Appliances - Philippines May 2002 - December 2005

●Ensured an enticing display of electronics and appliances in the showroom.

●Informed customers about ongoing promotions and coordinated item deliveries.

●Kept stock levels optimal for fast-moving items.

●Maintained impeccable display goods and overall store appearance.

EDUCATION

Tertiary – Undergraduate 2000 - 2002

Nueva Ecija University of Science & Technology

Three-Year Industrial Technician Major in Automotive Technology

AWARDS AND TRAINING CERTIFICATES

●Total Customer Satisfaction Philippines (March 2010)

●Home Appliances – Product Orientation courtesy of National Panasonic Philippines (September 2003)

●Electronics (Television Section) Product Orientation (June 2004)

●Customer Service Training Phase 2 Dubai, UAE (January 2015)

●Customer Service Special Award Dubai, UAE (March 2016)

●Customer Service Training Phase 1-4 Spinneys (August 2016)

●Certificate in HACCP Level 1 (July 2017)

●Employee of the Month (February) Special Award (February 2016)

●Correct Handling, Application, Environmental Health, and Safety Practices of Arpal Products (May 2018)

●Special Award for Outstanding Performance at Spinneys (June 2018)

●Highfield Level 2 International Award in Emergency First Aid at Work (June 2019)

●Certificate in Food and Safety (August 2020)

●COSHH and Product Awareness Training (May 2021)

●Australian Meat Academy (June 2023)



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