Medical Assistant Certified
Resume:
CARMEN RAMIREZ
Certified Medical Assistant
210-***-**** ad1kcz@r.postjobfree.com San Antonio, TX 78227
CAREER OBJECTIVE
To help our patients educate them on their medication and injections, scanning, faxing, Assist the Doctor with any procedures help wherever is needed to come up with and to come up with a solution. SKILLS
Billing and Coding Type] Coding Doppler Proficiency Obstetrics and Fetal Development Sonography EXPERIENCE
CERTIFIED MEDICAL ASSISTANT, San Antonio, TX
Baptist Brooklyn Med First Tenet, March 2017-August 2023 Assisted physicians with patient exams, EKG, injections, teaching them how to use their meters and showing them how to inject their insulin, ozempic including taking vital signs, preparing exam rooms, and updating medical records
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• Home health and hospice, labs etc and two patients chart Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork, scanning
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Provided support to patients by helping them fill out forms and answering their questions about health care services I also translated in Spanish if they did not understand the question
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• Prepared specimens for laboratory testing and performed routine laboratory tests Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions
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Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician
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• Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols
• Educated patients on preventive care topics such as diet and exercise habits or medication compliance
• Collected urine samples from patients for drug screens or pregnancy tests when necessary
• Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly
• Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments
• Answered patient calls promptly and directed inquiries to the appropriate department when needed Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs
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• Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times
• Processed payments from patients accurately using cash registers or computerized systems
• Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions
• Prepared treatment rooms for patients by cleaning surfaces and restocking supplies Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment
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• Scheduled appointments for patients via phone and in person Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis
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• Secured patient information and maintained patient confidence by completing and safeguarding medical records
• Educated patients about medications, procedures and physician's instructions
• Organized charts, documents and supplies to maintain team productivity
• Interviewed patients to verify information, record medical history and confirm purpose of visit
• Contacted pharmacies to submit and refill patients' prescriptions
• Completed basic physical assessments of clinic patients to provide optimal care
• Contributed to office operations by triaging patients by severity of medical complaint
• Performed preliminary physical tests to accurately record results in patient history summary
• Administered rapid tests for COVID and strep to help clinical staff assess conditions
• Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing
• Measured vital signs and took medical histories to prepare patients for examination
• Responded to patient callbacks and phone-in prescription refill requests
• Interviewed and engaged patients to obtain medical history, chief complaints and vital signs
• Participated in team meetings to improve workflows and contribute to improving patient population outcomes Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes
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• Collaborated with local pharmacies to resolve and clarify issues with patient medication
• Incorporated outside records into charts and EHR
• Labeled and completed lab requisitions using ICD and CPT coding
• Conducted insurance verification and pre-certification and pre-authorization functions
• Kept facility stocked with necessary supplies, equipment and instruments
• Explained treatment procedures and physicians' instructions Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency
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• Positioned patients properly during examination or treatment for comfort and safety
• Completed and submitted clinical documentation in accordance with agency guidelines
• Collected, labeled and stored laboratory specimens properly prior to testing
• Assisted back office patient processes to reduce office wait times
• Supported administrative staff by processing payments
• Administered medications under physician's supervision
• Communicated with pharmacies for prescription refills on behalf of supervising physician
• Changed dressings on wounds to prevent infection and check for healing
• Conducted routine laboratory tests and sample analyses to monitor diseases
• Contacted medical facilities to schedule patients for admission
• Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
• Developed departmental objectives, budgets, policies, procedures and strategies.
• Focused on learning new skills and staying updated with industry changes.
• Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
• Skilled in using various software applications and programs including Microsoft Office and Adobe Creative Suite.
• Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives.
• Committed to delivering excellent customer service while working in a fast-paced environment.
• Identified ways to improve efficiency in operations and implemented process changes.
• Participated in ongoing training to enhance own job skills and knowledge.
• Responded quickly to meet customer needs and resolve problems.
• Sought continuing education opportunities to stay current with industry trends.
• Worked with coworkers to complete tasks.
PHLEBOTOMY TECHNICIAN, San Antonio, TX
Heath Texas Medical,
US
September 2017-October 2022
MANAGER, San Antonio, TX
Owner/ Guillermo Rocha M.D, May 2008-February 2017
• Managed and coordinated multiple projects while ensuring timely completion.
• Experienced with social media and communications platforms.
• Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives.
• Met deadlines while maintaining high-quality deliverables.
• Committed to delivering excellent customer service while working in a fast-paced environment.
• Developed departmental objectives, budgets, policies, procedures and strategies.
• Responded quickly to meet customer needs and resolve problems.
• Skilled in using various software applications and programs including Microsoft Office and Adobe Creative Suite.
• Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
• Troubleshot minor problems and reported larger technical issues.
• Provided efficient and courteous service to customers at all times.
• Identified ways to improve efficiency in operations and implemented process changes.
• Performed general maintenance and repair.
• Performed routine and scheduled maintenance services.
• Focused on learning new skills and staying updated with industry changes.
• Worked with coworkers to complete tasks.
• Sought continuing education opportunities to stay current with industry trends.
• Participated in ongoing training to enhance own job skills and knowledge. MANAGER, San Antonio, TX
Guillermo Rocha M.D, May 1997-September 2008
• Initiated new projects that resulted in increased productivity across all departments
• Reviewed contracts before signing them on behalf of the organization. EDUCATION
San Antonio, TX
SW School of Business, January 2007
San Antonio, TX
SW Business School, January 2006
HIGH SCHOOL DIPLOMA, San Antonio, TX
John F Kennedy High School, January 2007
REFERENCES
ANDREA VILLELA Baptist Medical Center
Phlebotomist Ex Co Worker
ad1kcz@r.postjobfree.com
ALLISON BOCK Vitas Heathcare
Senior Sales Representative Friend
ad1kcz@r.postjobfree.com
MICHELLE GONZABA Baptist Medical Center
Medical Doctor Ex Co Worker / Friend
ad1kcz@r.postjobfree.com
LANGUAGES
Spanish
Bilingual
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