SUMMARY

Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. I'm welcoming and professional with 10+ years of experience in various different office settings. With a positive and upbeat attitude I enjoy greeting and interacting with people, answering calls, and collaborating with colleagues. I take pride in being detail-oriented and have a track record of taking initiative solving any problems that may arise. Excellent communication skills

Can collaborate well with others

Ability to perform well under pressure

Track record of delivering quality results

Multi-Line Telephone System

Customer/Client Relations

Conflict Resolution

Professional demeanor

Scheduling

Strategic Planning

Project Management

Scheduled all business, personal, and weekend events. Planned and supervised personal travel arrangements including air travel, hotel accommodations, and preparation of meeting agendas and materials. Managed incoming telephone calls and emails.

Set up new office procedures to increase productivity and eliminate task duplication. Met deadlines and managed priorities in changing environment with minimal oversight. KEEP IN TOUCH

Cell 564-***-****

EDUCATION

Lindsey Truett

Used clerical abilities to support needs of office staff and back up administrative team members.

Greeted guests promptly and consistently set professional tone with friendly assistance. Answered incoming office calls over multi-line system and answered questions, took messages, or transferred to desired extensions.

Resolved guest and staff issues independently by using strong organizational, conflict management and decision-making abilities.

Calculated and quoted medical rates for customers and noted changes in policies Completed enrollments for medical programs and helped coordinate onboarding. POSITIONS HELD

PACIFIC PREMIER GROUP. J U L Y 2 0 1 9 - APRIL 2 0 2 0 MEDICAL RECEPTIONIST

Janet Denman 360-***-****

Weston Danielson 360-***-****

Meghan Rough. 360-***-****

PERSONAL ASSISTANT

LAW OFFICE OF PATRICIA CAMPBELL MAY 2020 - NOVEMBER 2021 CHARACTER REFERENCES

ASHFORD UNIVERSITY

Bachelor of Arts in Human Services (Present)

CLARK COLLEGE

Associates in Arts (Sept. 2016 - June 2019)

HS Diploma (Sept. 200e7 - June 2011)

Greet patients as they come into the office, being sure to always have a pleasant interaction while going theough the check in process Helped patients fill out forms, explain treatment plant Schedule appointments.

Perform administrative tasks (answer the phone, take messages, contact clients, file records, basic accounting, and more).

Created and updated patients’ Dental Chart and Treatment Plans Process payments & Complete and file insurance forms and dental billing records Greeted guests at front desk and completed check-in process.· Collaborated with team members to handle guest requirements from check-in through check- out.·

Maintained financial accuracy by collecting any fees and payments· Prepared weekly employee work schedules for up to 10 team members ensuring all shifts received adequate coverage.·

Maintained cleanliness and organization throughout the office Entered customer data and updated information when necessary. ASSISTANT MANAGER

MASSAGE E NVY J ANUARY 2 0 1 9 - J U L Y 2 0 1 9

DENTAL RECEPTIONIST

D E NTIX OCTOBER 2 0 1 4 - MAY 2 0 1 7

QUALIFICATIONS

DENTAL OFFICE ASSISTANT(TEMP)

PRINCESS DENTAL STAFFING JANUARY 2022 -PRESENT

Fill temporary positions at a number of Dental Offices in the area, doing any and all office work that needed to be done. Positions last anywhere from one day to a month. ad1kcs@r.postjobfree.com

Vancouver, Wa

HERITAGE HIGH SCHOOL

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