AHMAD ALMALBANJI

P

+63-919-***-****

E ad1kci@r.postjobfree.com A Manila, Philippines

SUMMURY OF QUALIFICATIONS

EDUCATION

• 5 years of extensive Sales experience (in-store, outdoor, inbound, and outbound calls, lead generation, market research).

• Accumulated 5 years of customer service, call center and contact center experience.

• 2 years of team leading experience in customer service and sales. BACHELOR’S IN BUSINESS STUDIES /

ADMINISTRATION / MANAGEMENT.

KEY SKILLS

• COMPUTER PROFICIENCY.

• LEADERSHIP EXPERIENCE.

• COMMUNICATION SKILLS.

• ORGANIZATIONAL KNOW-

HOW.

• PEOPLE SKILLS.

• COLLABORATION TALENT.

• PROBLEM-SOLVING ABILITIES.

AWARDS

• EMPLOYEE OF THE YEAR 2019

INTERCONTINENTAL HOTELS

GROUP.

• TOP PERFORMER FOR 8

QUARTERS OUT OF 17 QUARTERS

WORKED WITH

INTERCONTINENTAL HOTELS

GROUP.

• TOP MEDIUMED SIZE CONTACT

CENTER IN THE MIDDLE EAST

2012 WITH COPULA

TELESERVICES.

EXPERIENCE

June 2021 To January 2022

Executive manager. Aldimashqi food supply. Makati

September 2017 To April 2021

Reservations sales specialist. InterContinental Hotels Group. Makati. August 2014 To December 2016

Customer service representative. Khidmah L.L.C. Abu Dhabi. U.A.E July 2013 To August 2014

Sales supervisor. APlus advertising. Dubai. U.A.E

January 2012 To June 2013

Call Center Team leader. Cupola teleservices. Dubai. U.A.E February 2009 To October 2011

Customer service Rep. Axiom Telecom/ Al Bannai Group of Companies Dubai U.A.E

REFERENCES

[Available upon request.]

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