Hannah Stone

Dalton, GA *****

ad1kbk@r.postjobfree.com

+1-706-***-****

Work Experience

Feeder

McKee Foods Corporation - Ooltewah, TN

May 2023 to Present

Package products and clean up station

CSR - Customer Service Representative

Highland Rivers Health

May 2022 to May 2023

Answer phones, schedule multiple appointments, upload documentation, file Certified Medical Assistant

CSPM - Dalton, GA

March 2020 to May 2022

Getting patients in a room, checking vitals, giving injections, and making sure the area stays clean. Front desk, scheduling, answering calls, prior authorization, insurance verification Roll up operator

Shaw Industries - Dalton, GA

August 2021 to February 2022

• Roll up carpet

• Cut, trim the carpet

• Clean up area

Receptionist

Herndon Agency - Dalton, GA

October 2017 to April 2018

I handled claims. I cleaned the office areas. I filed documents. I handled answered phones, taking messages and talking to clients and help handles in office/over the phone issues. Cashier

Taco Bell - Dalton, GA

December 2016 to October 2017

I took orders. I prepped food. I handled cleaning the restaurant. Education

Certificate in Medical Assistant

Genesis Career College-Lebanon - Dalton, GA

June 2019 to March 2020

High school

Northwest Whitfield County High School - Tunnel Hill, GA August 2008 to May 2012

High school or equivalent

Skills

• Customer Service (9 years)

• Team Member

• Food Service

• Fast Food

• Food Prep

• Vital Signs (1 year)

• EMR Systems (1 year)

• Patient Care (1 year)

• Venipuncture (1 year)

• Triage (1 year)

• Medical Office Experience (1 year)

• Experience Administering Injections (1 year)

• Phlebotomy (1 year)

• eClinicalWorks (1 year)

• Medical Scheduling (Less than 1 year)

• Computer Skills (10+ years)

• Anatomy Knowledge (4 years)

• Insurance Verification (1 year)

• Medical Records (1 year)

• Clerical Experience (3 years)

• HIPAA (1 year)

• Google Suite

• Windows

• Medical billing

• ICD-10

• CPT Coding

• Medical Terminology

• Medical Coding

• ICD Coding

• Phone Etiquette

• Microsoft Powerpoint

• Medical scheduling

• Quality Assurance

• Epic

• Laboratory Experience

• Hospitality

Certifications and Licenses

Certified Medical Assistant (AAMA)

May 2020

CPR Certification

Assessments

Protecting patient privacy — Proficient

July 2022

Understanding privacy rules and regulations associated with patient records Full results: Proficient

Medical receptionist skills — Proficient

July 2022

Managing physician schedules and maintaining accurate patient records Full results: Proficient

Attention to detail — Proficient

December 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Administrative assistant/receptionist — Proficient March 2022

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Customer focus & orientation — Proficient

June 2022

Responding to customer situations with sensitivity Full results: Proficient

Medical terminology — Proficient

November 2023

Understanding and using medical terminology

Full results: Proficient

Customer service — Proficient

June 2022

Identifying and resolving common customer issues

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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