Kay Graham

Chicago, IL

ad1kb1@r.postjobfree.com

Work Summary:

Excellence in Admin/Reception duties • Sincere, exceptional attention to detail

Proficient in Microsoft Office • Professional, upbeat individual

HeplerBroom LLC Chicago, IL October 2012-March 2023

Receptionist

Warmly greeted all incoming visitors to the office

Managed front desk and informed departments of guest arrivals, vendors

Updated attorney calendar and assisted with any overflow tasks from legal secretaries

Handled reservations for conference rooms for attorneys/ Maintained conf room calendar

Assisted with maintaining cleanliness in breakroom and the front desk area

Processed/reviewed/distributed incoming mail (i.e. E-mail /fax links, USPS, UPS, FedEx)

Pierce & Associates (Law Firm) Chicago, IL Sept 2007-August 2012

Client Sites Department Clerk

Processed new foreclosure referrals from Fifth Third Bank, Bank of America and SunTrust Mortgage Inc., Chase

Handled high volume of email regarding files (i.e., provided status updates to multiple clients concerning foreclosure files)

Intercontinental Hotel Chicago, IL Sept 2005 – August 2007 Hostess

Coordinated flow and organization of guests entering restaurant

Enthusiastically assisted guests with reservations, special functions, etc.

Maintained positive guest relations within the hotel and restaurant

Provided information on restaurants, upcoming events, etc. in the city when necessary

EDUCATION

Loyola University Chicago, Chicago, IL

Degree: Bachelor of Arts, Communications

ADDITIONAL ACHIEVEMENTS

Received recognition award for administrative excellence (@Pierce & Assoc.)

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