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Eli Wick

*** ******** **.

NANAIMO, BC, V9S 2L1

ad1kav@r.postjobfree.com • 778-***-**** •

SALES PLANS EXPONENTIAL REVENUE GROWTH SOLUTIONS-FOCUSED COLLABORATION Flexible professional with 10+ years of expertise developing exclusive strategies to identify and close opportunities, provide end-to- end solutions, and expand the size, duration, and value of business over time. Skilled at customer acquisition, customer retention, sales negotiations, and accounts maximization. Excellent interpersonal, written, and verbal communication proficiency, leadership ability, and top-tier business acumen. Exceptional at planning and provision of high-level relationship management to clients.

— Core Competencies —

Key Account Management Strategic Account Development Business Analysis & Development Product Knowledge Customer Relationship Management Account Acquisition & Retention Market & Competitor Analysis Sales & Marketing Budgeting & Sales Forecasting Sales Cycle Management Strategic Sales & Planning Consultative Selling Lead Generation & Conversion Sales Margin Increase Post-Sales Support Transformational Leadership Networking Negotiations Executive Experience

Mid-Island Towing

Dispatch/Logistics

May 2022 to Present

Looking over several Tow, Tandem and Heavy Hauling Wreckers Responding to calls for immediate service and pre-arranged appointments Connecting drivers with rhe correct jobs and dispatching them to the correct locations Using Tow Centre to produce trips, tickets and receipts Processing payments for credit and cash

Daily cistomer service in person, phone calls and e-mail Marpole Transport Duncan

Dispatch/Logistics

March 2021 to August 2021

Dispatching and looking over 15 Tandem and Double Tandem Trucks. Monitoring all trips and carrying amounts Eli Wick • Page 2

Planning schedules, moving trailers and assigning drivers. Keeping track of all numbers in Truck Mate and Samsara. Major routes were picking up chips and hog from Western Forest Products Mills and taking loads to the Crofton catalyst Mill. Affirmation of costs and route rates. Preparing day reports. Corporate Couriers Logistics Nanaimo

Logistics/Dispatch Supervisor

FPS Team

Aug. 2019 – March 2021

Covering 125 couriers on Vancouver Island delivering to all regions. Scheduling of drivers, planning routes and daily plans. Developing daily schedule of the Run Down for all Trucks delivering parcels to warehouse for next day deliveries.

In constant contact with couriers and watching courier mapping for any changes or situations that need assistance or resolution. Keeping track of fleet performance, parcel tracking, driver heath and safety, hours, tracking codes, regional success and emergency situations.

Unifirst Canada Ltd Victoria

Branch Manager 2018 – Nov. 2019

Lead branch operations spanning customer service, staff, and fleet. Set strategic direction for the development, acquisition, and retention of new and existing business prospects. Create innovative initiatives to boost revenue. Perform all business activities within a set budget. Control costs and ensure maximum income. Mentor and motivate teams to achieve productivity and engagement. Ensure the team attain targets and deliver excellent customer care. Assess customer needs to achieve high customer satisfaction. Monitor and resolve client inquiries. Key Accomplishments:

Operated as Account Manager for Sysco Foods in San Francisco for two years and sold premier accounts. Received a letter of commendation from the President and in Canada. Acquired the highest sales numbers in Branch history. Achieved and exceeded defined targets.

Western Safety Port Moody

Account Manager 2017

Held accountability for the sales of safety, industrial, and fire protection products with revenue of $1.8M per year. Managed and expanded key accounts. Sustained relationships with key stakeholders, accounts, and distributors. Conducted research to classify different business accounts and customer needs. Delivered business solutions according to customer requirements and objectives timely and professionally. Forecasted and tracked key account metrics. Evaluated financial data and developed effective strategies to reduce business costs and boost company profits. Key Accomplishments:

Impacted business growth by identifying and opening closed target accounts. Service Corporation International Courtney

Sales Representative 2016 – 2017

Presented, promoted, and retailed funeral/cemetery products/services to existing and prospective customers worth $500K per year. Performed cost-benefit and needs analysis of existing/potential customers to meet their needs. Established, developed, and maintained positive business and customer relationships. Expedited the resolution of customer problems and complaints to maximize satisfaction. Forecasted and tracked sales. Provided reports to senior management. Key Accomplishments:

Ranked number one in sales for three successive months. Aggressively championed revenue growth and ranked in the top tier with bonus commissions. Cintas Canada Ltd Edmonton

Route Sales Representative 2015 – 2016

Retailed new accounts for facility, textiles, and uniform products worth $700K for the year. Managed designated sales routes. Presented products and services to prospective customers. Evaluated customer needs and recommended product solutions Worked closely with salespeople and other internal teams to meet individual and group sales quotas. Answered customer questions about features, pricing, and additional services. Cross-sold products when suitable. Provided excellent customer service to ensure customer satisfaction.

Key Accomplishments:

Won an award for inventory increase and new item implementation. ChemAqua Abbotsford

Account Manager 2012 – 2014

Sold water, chemicals, and systems generating $3.6M in sales per year. Projected potential demand for services and products. Monitored stock levels to enhance business efficiency. Updated account history for all clients. Resolved issues timely and professionally. Serviced customer accounts with high regard and quality. Conducted extensive competitor appraisal and reported any market competitor data on pricing and products. Kept a project database to create a sales pipeline and forecast data. Key Accomplishments:

Expanded sales in BC within a new territory.

Hertz Rental Car Langley

Branch Manager 2010 – 2012

Directed all operational aspects including distribution operations, customer service, human resources, administration and sales. Analyzed market conditions and identified current and prospective sales opportunities. Developed forecasts, financial objectives and business plans. Met goals and metrics. Managed budgets and allocated funds as required. Key Accomplishments:

Increased sales in BC within a new territory.

Eli Wick • Page 4

Chamber of Commerce Victoria

Account Manager 2008 – 2010

Vended memberships to small and large business generating $500K in sales per year. Projected potential demand for services and products. Monitored stock levels to increase business efficiency. Settled issues timely and professionally. Executed comprehensive competitor analysis and reported market competitor information on pricing and products. Key Accomplishments:

Sold 250 new membership within 15 months.

Education and Credentials

Bachelor of Arts in Political Science: University of Victoria, Victoria Electrical Apprenticeship: North Island Community College, Campbell River Grade 12: Sentinel High School, West Vancouver

Certifications

WHMIS, First Aid, Fall Arrest, Fall and Fire Protection, Transportation of Dangerous Goods, Hazard Certification, Salesforce, Sales and Safety Training.

Technical Proficiencies

Tools: Salesforce, CRM, Microsoft (MS) Office Suite Systems: Microsoft Windows, Mac, Apple iOS, Android

Contact this candidate