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Security Officer Customer Service

Location:
Hebron, KY
Posted:
November 30, 2023

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Resume:

Arthur R Webb

**** ********* **

Cincinnati, OH *5255

+1-859-***-****

ad1k8z@r.postjobfree.com

Key Qualifications & Skills

Detail-Oriented Security Officer offering over 5 years of exceptional technical and operational ability implementing effective security measures, achieving substantial safety and security improvements. Experienced leader adept at training and supervising staff on all aspects of security operations and support.

Areas of Expertise:

● Excellent communication ● Maintaining Situational Awareness

● De-escalating potential crisis situations ● Strategy Development & Execution

● Evaluating and mitigating risk ● Technical Writing & Documentation Relevant Professional Experience

Bay Front Flooring May 2002 – May 2017

Cincinnati, Ohio

Operations manager handling all clients for the entire tristate area. Coordinated scheduling, accounts, and ordering for contracts. Managed a team and all contract operations in excess of $20,000,000 revenue per year.

Key Achievements

● Scheduled and coordinated multiple contracted clients per month

● Managed a team of ten employees

● Provided timely and accurate reporting of payroll, revenue, and expenses

● Concentrated significant effort toward customer service and contract bids Police Academy, University of Cincinnati - Clermont December 2016 – June 2017 Batavia, Ohio

Attended police academy cadet studying all aspects of criminal investigation, law, operations, law enforcement, report writing, emergency response, public safety. Security Officer August 2017 – January 2022

Cincinnati, Ohio

Professional security officer protecting people, property, and equipment in high-crime areas. Acted as a physical and visual deterrent as well as emergency response. Arthur R Webb

Key Achievements

● Developed exceptional proficiency in the use of security equipment

● Provided detailed, daily written reports and reviewed all other employee reports

● Scheduled manpower for multiple sites / contracts

● Provided quick reaction response to emergency calls

● Conducted investigations via stationary and vehicle patrol

● Worked diligently to promote public safety

Dispatch Customer Service January 2022 – PRESENT

Cincinnati, Ohio

Customer service dispatch agent for Redden Transport coordinating complex logistical operations for multiple long-haul drivers.

Key Achievements

● Coordinates logistics for drivers

● Provided drivers route plans

● Reviewed and dispatched contracts



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