RICHARD C. THATCHER IV

404-***-**** (cell) ad1k8h@r.postjobfree.com

PROFESSIONAL EXPERIENCE

Ameris Bank June 2022 – Aug 2023

Sr. VP of Operational Risk Management

Strategic risk leader in the first line of defense, enhanced senior management's ability to anticipate and manage operational and other enterprise risks effectively.

Served as the Risk Manager for Commercial and Consumer loan hubs, Business Xpress, Indirect Auto, Treasury, Retail Branches, SAD and others, 15 total areas of supervision

Chairman of the Credit and Loan Operations Risk Committee; prepared the quarterly risk deck for the committee and participated in the enterprise-wide Management Risk Committee

Worked with the business to create and manage Risk and Controls Self-Assessments (RCSAs) with over 300 controls; responsible for testing all controls annually and ensured any issues identified in the process were appropriately recorded and escalated.

Oversaw team processes and updated risk management and LOB policies to reflect improvements.

Responsible for ensuring all known issues and risk incidents, regardless of source, were tracked and driven to appropriate and timely remediation through the centralized incident tracking database.

Identified and created key risk metrics, reported metric breaches and automated reporting of key risk indicators

Developed action plans to mitigate operational risk gaps identified through the bank’s RCSA process, Compliance testing, Internal Audit and Regulators’ issues

Conducted various quality control reviews covering all key business risks, including key regulatory compliance requirements.

Responsible for coordinating initiatives through the New Initiatives Committee process.

Federal Reserve Bank of Atlanta April 2018 – April 2022

Senior Bank Examiner

Led or participated in large complex financial institution examinations to assess risk, alignment with regulatory expectations, and compliance with laws and regulations in areas such as corporate governance, enterprise risk management, internal controls, capital planning and operational risk

Demonstrated effective leadership in the planning and execution of reviews - including effective coordination and oversight of a team of examiners with safety and soundness and/or risk specialty skills - and the ability to provide critical performance feedback

Understand risks and findings from specialty or technical areas - including interconnectedness of risks across disciplines - and incorporate into supervisory assessments, conclusions, ratings, and examination plans.

Identified weaknesses and communicate findings to Reserve Bank management, Federal Reserve System management, bank senior management, boards of directors, and/or other regulators.

Created moderately complex to complex reports, including scope memos, exam conclusion memos and other correspondence to internal and external stakeholders

Performed continuous financial system supervision monitoring to understand micro (institution specific), horizontal (industry wide/peer), and macro (financial system supervision) risks.

Identified, monitored, and escalated risks and trends at the financial institution and portfolio level (across a group of firms) and assess their impact on the broader financial system and financial markets.

Led or participated in projects to advance Reserve Bank or Federal Reserve System operational or strategic initiatives

Truist Bank Nov 2009 – Sept 2017

Operational Risk Manager/First Vice President (8/2013 – 9/2017)

Served as the Commercial & Business Banking Line of Business (LOB) Risk Manager; ensure risk mitigation strategies and controls are developed, implemented and monitored in key risk areas (credit, fraud, third party vendors, deposit and loan operations, compliance, AML/BSA)

Past risk management coverage also included Supply Chain Finance, Program Lending, Corporate & Investment Banking Loan and Deposit Operations, Distributed Credit, Centralized Lending Operations, Total Operating Exposure, AML Center of Excellence and RidgeWorth Investments

Collaborated with multiple risk discipline groups in the three lines of defense including Third Party Risk Management (LOD 1), Corporate Operational Risk Management (LOD 2) and SunTrust Audit Services (LOD 3) to coordinate effective governance and oversight of LOB risk management programs

Executed Walkthroughs, Testing and Assessments of processes within the business and deliver Risk and Control Self Assessments (RCSAs)

Developed, analyzed and monitored the business entity through the implementation of Key Risk Indicators (KRIs) to ensure risk data identified and appropriate risk tolerances and reporting mechanisms were in place

Ensured LOBs are compliant with Federal and State regulations, including BSA/AML, SCRA, FCRA, Reg B, HMDA, CRA and Reg CC); created Compliance test scripts and performed testing

Identified issues within the business and craft action plans to reduce the associated risk in order to meet the standards of Enterprise Risk Management, Wholesale Compliance and regulatory entities

Ability to present complex issues to executive management/business leaders and influence change as necessary

Executed Business Change Risk Assessments (BCRAs) to evaluate, identify, and manage risk present during the implementation of new products and key initiatives; examples: implementation of BSA/AML CIP program for Premium Assignment Corp and launching Dealer Syndication platform

Developed and maintained the Operational Risk Dashboard for executive and senior management on a monthly basis

Coordinate with SOX Program Management Office and LOB Management to drive the execution of annual SOX process documentation and testing; assess the design and operating effectiveness of SOX controls annually

Participated in various business risk committees and executive initiatives to ensure proper alignment between the business and the three lines of defense at SunTrust

Monitored LOB operational losses, determined root cause and assisted the LOB to implement remediation plans

Supported the preparation for and response to audits and ensures any Audit, Credit Review or Regulatory findings are responded to and remediated

Performed annual reviews of third party vendors’ SOC I reports to determine operational controls of the vendor were designed and operating effectively

Assisted the coverage areas with Business Continuity and Disaster Recovery design and annual testing

Senior Audit Manager – Private Wealth Management (11/2009 – 8/2013)

Developed senior management relationships within the PWM line of business to gain a strong understanding of key business drivers and emerging risks; develop ongoing dialogue necessary to improve the overall control environment and presented audit results

Acted as Project Manager for various audits within Foundations & Endowments, Employee Benefits, GenSpring Family Offices, the Institutional Advisory Group, Trust/Estate Administration & Operations, Escrow Services, Privately Held Investments, PWM Operations, RidgeWorth Capital Management and Seix Investment Advisors, SunTrust Investment Services Retail Brokerage and SunTrust Incentive Plans

Executed comprehensive integrated audits across the PWM line of business, incorporating BSA/AML, Technology and Data Analytics into the audit scope

Able to clearly define audit scope through planning, prepare audit work-papers, draft and issue related audit reports

Delivered and negotiated complex audit issues with PWM executives and area managers

Created test scripts and reviewed work papers of staff auditors and provided effective review notes and training to Audit teammates to ensure consistency

Analyzed audit coverage and performed risk assessments for sub lines of business and developed a strategy to execute an annual comprehensive risk-based audit plan, including time budgets, team composition and deliverable dates

Monitored quality and consistency of audit content for all PWM audits via the quality review of key aspects of the audit process (risk evaluation, audit program, potential issues, etc.)

Proactively worked with PWM to address FRB concerns and identify gaps surrounding model validation and vendor management and leveraged best practices to ensure compliance with applicable regulations

Demonstrated strong project management skills via the management and execution of concurrent audits and special projects across multiple sub-LOBs

ProNvest April 2007 – March 2009

Relationship Manager/Business Development – Managed Accounts

Responsible for managing 50+ national accounts; delivered presentations to key stakeholders including C-level executives, plan sponsors, brokers, TPAs, financial advisors, consultants and 401k participants to sell and implement managed account services for Defined Contribution plans

Conducted enrollment meetings

Provided national distributors and with customized weekly, monthly, quarterly and annual sales and revenue sharing data

Built financial models to calculate quarterly performance returns for over 1,000 managed account portfolios

Wrote quarterly investment reviews for clients to maintain qualified plan fiduciary requirements

Weekly forecast of firm revenues based on current assets under management

Provided senior-level financial support in forecasting of cash requirements, capital expenditures, and labor costs, integrating input from sales director and operations managers/controllers

Designed and performed Ad hoc reporting for Sales and Sales Operations Management

Prepared quarter-end sales and revenue reports and gave PowerPoint presentations to management

Led project teams responsible for website upgrades required by sales executives and clients

Acted as Relationship Manager and Liaison to all sold plans

FINRA Series 7 and 63 licensed

AXA Enterprise Fund Distributors April 2000 – Dec. 2006

Regional VP – Retirement Plans (9/2002 – 12/2006)

Built and managed ongoing relationships with Financial Advisors, Brokers, RIAs and Plan Sponsors in multiple state territory to sell and implement Defined Contribution plans and other various retirement products

Managed Northeast territory with $750 million in assets; #1 in 401k sales for 3 years; over $80 million per year in new assets

Developed sales strategies to target potential Financial Advisor relationships

Performed extensive fund analysis and designed investment portfolios for qualified plan clients from a database of over 3,000 mutual funds

Provided investment advice, fund recommendations and qualified plan design consultations to clients, senior company officials, pension fund managers, financial advisors and RIAs

Solid knowledge of portfolio management for institutional investors and pension funds; understand capital markets

Communicated and guided implementation of new products and services (401k, Profit Sharing Plans, etc.)

Prepare and provide hypothetical investment reports and research to Regional Vice Presidents and financial advisors

Acted as liaison between multiple TPA’s, record-keepers and shareholder service groups

Initiated weekly spreadsheet and conference call with vendors to improve 401(k) plan implementation

Trained other retirement coordinators with 401(k) plan design software; gave updates on industry news and trends

Participated in interviewing and hiring of new sales staff

Knowledge of ERISA rules and regulations of IRAs, Roths, SIMPLEs, SEPs, 403(b), 401(k) and DB plans

Managed travel, entertainment and promotional budget for territory

Interpreted and transcribed existing retirement plan documents

Created fund mapping for prospective and takeover 401(k) plans

Performed ADP/ACP and non-discrimination testing

Calculated year-end profit sharing contributions

Broker/Dealer & Operations Coordinator (4/2000 – 9/2002)

Serviced all Enterprise Turn-Key and unbundled 401(k) plans

Monitored trades on a daily basis for illegal timing activity in proprietary mutual funds

Processed trade corrections for multiple record-keepers and TPAs

Maintained monthly reports for flows into international funds

Researched and settled commission issues

Developed spreadsheets to recalculate unpaid trails

The Volume Investor April 1999 - Dec. 1999

Institutional Research & Sales Associate

Performed technical analysis on individual equities, sectors and industries

Researched investment ideas including evaluating companies and industries

Prepared customized reports using the portfolios of institutional investors

Prospected potential clients and generated trade orders from existing clientele

Provided clients and in-house brokers with equity screens to create daily trading ideas

Responsible for calculating the performance of two hedge funds and maintaining all operational procedures Interfaced with brokers and banks regarding trade settlement

Reliance Trust Company April 1998 - April 1999

Mutual Fund Trading Supervisor

Promoted to department supervisor within 6 months; managed 5 employees

Responsible for investing 401(K) contributions and maintaining specific allocations within asset allocation models

Conducted trades and balanced more than 1,000 trust portfolios and $500 million in assets

Oversaw all mutual fund trading activity

Ensured all dividends and capital gains were appropriately credited to trust accounts in a timely fashion

Researched all trading errors and processed respective corrections

Generated spreadsheets to recreate and model fund performances

Managed the cash reconciliation

Administered monthly auditing procedures

Processed and reviewed manual calculations and ensured accuracy of system generated calculations

Wells Fargo Financial, Inc. Sept. 1996 - March 1998

Credit Manager / Loan Officer

Originated and closed 25 to 30 real estate and consumer loans per month (including the largest real estate loan in TN history for the company)

Evaluated credit reports and allocated funds for lending;

Developed pro-forma statements and cash flow projections for the branch office

Initiated relationships with commercial dealers which increased the purchase of retail sales contracts by 30%

Branch leader in number of credit cards sold

Processed chapter 7 and chapter 13 bankruptcies

Resolved customer disputes

Collected delinquent loans

Patten & Patten, Inc. Investment Council May 1995 - July 1995

Financial Analyst Intern

Analyzed and valued publicly traded companies

Projected earnings growth rates

Performed cash flow analysis

Reviewed balance sheets and financial statements

Evaluated annual reports

Applied monetary policy tools to derive conclusions on equity markets and specific industries

Forecasted company debt with respect to changing interest rates

EDUCATION University of Tennessee-Chattanooga

B.S. in Business-Finance - 3.25 GPA Dean’s List

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