Norman Mast

MS Database Developer

MBA, PMP

**** **** ****, ******, ** 66067

Phone: 785-***-****

Email: ad1k6a@r.postjobfree.com

Objective As an IT Manager I have 20+ years’ experience, looking to apply versatile analytical and leadership skills to identify, implement and maintain system improvements for maximum operational efficiency

Summary Unique experience in operations, development and information systems management with national corporations

Highly skilled in applying relevant technology and management practices to lead and improve staff performance at all levels

Extensive experience with SDLC process and management of matrix projects across multiple departments/sites

Strong analytical skills in identifying operational deficiencies and designing system improvements

Broad experience in developing and presenting projects/proposals to all levels of management

Good proficiency in Enterprise Resource Planning (ERP) systems

Technical Development: MS Excel; MS SQL; ANSI C; SQL; Visual Studio; Linux, UNIX;

Skills UNIX Shell

Reporting Tools: Excel and Crystal reports to access databases using SQL directly or building and using database views.

Experience

June 2023 - Kalmar (Subsidiary of Cargotec, Inc)

Present ERP Specialist

I do ERP administration, and write reports for this company.

June 2022 - BlackKnight (Contracted through Modis Consulting)

June 2023 Data Analyst

I am doing ETL work for this Real Estate Software provider

August 2021 - SkillPath, Mission, KS (Contracted through LRS Consulting)

April 2022 MS SQL Developer

I create views, functions, move data and schemas between databases.

The company is moving their data from an AS400 to an MS SQL computer

March 2021 - Ethnos360

August 2021 MS SQL Developer

I volunteered about 20 hours a week for this organization, creating views, functions, moving schemas between databases.

Norman Mast (pg. 2)

December 2019 - State of Kansas, Department of Labor

January 2021 Topeka, KS

MS SQL DBA

Served as a database administrator for the Pandemic Unemployment Assistance group, doing backups, copying data, writing SQL for reporting.

My group uses ETLs to copy this data to our mainframe computers which then transfer the money to the banks. The jobs themselves run procedures in T-SQL and PowerShell. For outputs, we extract the data, put it into flat files, and ftp them to the proper location. For inputs, we pick up data from dedicated directories, load the data into staging tables and update the proper tables.

Because the people that are filing for Pandemic assistance have first entered their information and applied on our mainframe system, that data is then imported to our MS-SQL system. After processing, this data is then exported back to the mainframe in order to keep a full history for each claimant.

I have also been involved with the reporting and analytics from this platform. I have created files that are then aggregated for dollar amounts and numbers of claimants and given to the governor. Also, I’ve been helping this group optimize their SQL and validate the outputs for their BI needs.

MidAmerica Point of Sale (McDonalds Contractor)

June 2012 - Hutchinson, KS

Deember 2019 Senior Systems Analyst & Project Manager

Serving as a database developer, writing SQL for reporting using MS SQL, Excel, Access and Crystal Reports

Creating reports for McDonalds using macro-enabled Excel, pulling data from ERP and CRM systems to be saved as standard spreadsheets that are automatically sent to McDonalds.

Managed two system level upgrades of the Great Plains ERP system

MAJOR PROJECTS:

Managed design, scope and successful implementation of two custom solutions into Great Plains Enterprise Resource Planning (ERP) package:

Integrated an invoicing solution from home grown CRM package which eliminated labor costs of one full-time position and reduced direct mail costs by $5,000/month

Integrated an email invoicing mailing package from a third party Great Plains partner

June 2011 - City of Topeka

June 2012 Topeka, KS

Software Engineer

Served as database developer, writing SQL for reporting using MS SQL, Excel, Access, and Crystal Reports.

MAJOR PROJECTS: Managed design, scope, and successful implementation of third party online application software (E-recruiting) into Lawson ERP package for HR.

June 2010 - Baker University, Ottawa University, Friends University

Fall 2019 Ottawa/Overland Park/Topeka, KS

Adjunct CIS Professor

Norman Mast (pg. 3)

2005 - Baker University

May 2010 Baldwin City, KS

Project Manager

Supported various MS SQL, Access and MYSQL databases.

Developed SQL scripts and views on MS SQL and wrote Crystal reports against the views.

Administered data transfer between ERP System and Security Card system.

Facilitated libarary data transfer between University ERP system and Kansas City Library system.

Served as full-time CIS faculty member (2009/2010).

MAJOR PROJECTS:

Served as project manager for installation of a new multi-million dollar, university-wide CampusManagement ERP administration system that merged redundant department/site enrollment databases into a single university-wide database, eliminating duplication and entry errors for 10,000 students per semester.

Assisted in development and analysis of needs statements in Fall 2005.

Developed RFP, coordinated selection of software vendors, developed timeline, coordinated database migration, and assisted in bringing system up in Spring 2007 across multiple sites, migrating from a “POISE” ERP package.

2000 - 2005 Sprint PCS

Overland Park, KS

Team Lead

Business & Reporting Analyst IV (2004-2005); Software Engineer IV (2000-2004)

Served as Development Lead for 12-person team responsible for delivering and supporting finance database applications in PCS data warehouse using C, UNIX and Oracle. Majority of projects fed data evaluation tools such as Essbase.

Managed frequent requirement changes and adjusted team’s output accordingly.

Created reports from Access for group that monitored phone number porting.

MAJOR PROJECTS:

Conducted cost analysis of new customer “Welcome Call,” determining that those who received the call were 12% more likely to stay with Sprint than those who didn’t receive the call.

Analyzed data to assess customer financial stability, resulting in Sprint securing consistently more reliable, long-term customers.

Led development of reusable functions, optimization of functions, and concurrent operational tasks to maximize system and database environment. Used API calls from C to Oracle 8 and 9.

1994 - 1999 Republic Group, Inc.

Hutchinson, KS

Senior Systems Analyst

Led Oracle DBA operations for backups and system maintenance on UNIX and VMS operating systems.

MAJOR PROJECTS:

Led transition to an integrated network utilizing Microsoft servers for this 7-site, $300 million manufacturer.

Designed disaster backup strategy with redundant servers, networking connections, and disk arrays.

Led systems conversion effort for installation of PROMIX, a multi-million dollar Manufacturing Resource Planning (MRP) package.

Norman Mast (pg. 4)

1992 - 1994 Lowen Corporation

Hutchinson, KS

Systems Manager

Led 6-person IT staff, responsible for backups and system maintenance on UNIX operating systems using Progress Databases.

MAJOR PROJECTS:

Managed implementation of wide-area network and integrated network financial systems for this $80 million graphic arts company.

Managed systems conversion for installation of SYMIX, a $500,000 MRP package.

Reduced shop floor printing costs by 75% by developing network printing software.

1990 - 1991 Computer, INC

Wichita, KS

Systems Analyst

MAJOR PROJECTS:

Designed and implemented automated polling system that connected 80 pharmacies nationwide for sending drug updates and retrieving billing data.

Designed and built an Informix DB back-end to support automated polling system.

1984 - 1990 Kmart Corporation (FoxMeyer Drug Company, subcontractor)

Troy, MI

Support Programmer/Analyst and Software Technical Support

Designed and conducted classes for help-desk support personnel.

MAJOR PROJECT: Supervised support operations for a 20-person team during major software conversion at 1,300 Kmart sites nationwide.

Education & Newman University; Wichita, KS

Certifications Bachelor of Science, Management

Washburn University; Topeka, KS

Master of Business Administration

Project Management Institute

Certified Project Management Professional (PMP)

Certificate #534972, issued June 2008

Courses Taught

Introduction to Business

Online Business

Human Resource Management

Organizational Behavior

Leveraging Business Data (created and taught this BI course)

Project Management

Intro to IT

Technology for the Workplace

Telecommunications and Networking

Integrating GIS in Your World

Object-oriented Analysis & Design

Operating Systems

Database Design

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