Human Resources Business Development

H. FRANK SCHNEIDER MHA, MS-PopH, FACHE 970-***-**** Phone

**-**** ***** ******* ****; STE 203-647 *****************@*****.*** Email Pahoa, Hawaii 96778 www.linkedin.com/in/hfrankschneidermhafache SUMMARY

Certified Healthcare Executive with expertise in Business Development/Marketing, Organization Change, Recruitment/Retention, Mentoring/Coaching Leadership, Physician Relations/Recruitment, Project Management, Regulatory Compliance, Population Health, and Healthcare Delivery Operations. EXPERTISE

Executive Director • General Manager • Senior Strategy & Planning Director • VP, Operations Healthcare Management • Staff Recruitment/Development • Physician Relations/Recruitment • Revenue Growth Cost Reduction • Human Resources • DEI Initiatives • Cultural Transformation • Quality Assurance & Compliance Optimized Performance • Mitigated Risks • Improved Processes • Installed Patient-Centered Care Spearheaded Innovation • Implemented Strategies • Transformed Cultures • KPI/OKR Performance Management • Project Management

EDUCATION

Master of Science in Population Health (MS-PopH), Thomas Jefferson University – Philadelphia, PA MHA-Healthcare Administration, Seton Hall University – South Orange, NJ (Summa Cum Laude) Doctor of Chiropractic, Parker University – Dallas, TX B.S. Biology, University of Maryland Baltimore County – Baltimore, MD PROFESSIONAL EXPERIENCE

Executive Positions 2016-2023

Chief Executive Officer (02/16-1/2023)

Gateway Rehabilitation Hospital-Vibra Healthcare– Florence, KY Description of Duties:

Responsible for all daily marketing/clinical/non-clinical operations of a 40-bed acute inpatient rehabilitation hospital that ran with a 96% occupy status for years 2020-2023. The hospital had 200 employees with 150 medical staff members; the CEO had 25 direct reports. Accountable for all project management applications within an annual 21M budget. Part of a national landscape of 65 specialty hospitals. Accomplishments:

● Supported $1.65M in EBITDARM and $2.5M in revenue, yielding a $21.6M target in 2020.

● Contributed $997K in EBITDARM and $3.5M in revenue, yielding a $24.6M target in 2021.

● Project management with a $125K hospital remodel project and a $150K EMR transition.

● Developed hospital capacity that triggered the budgeted addition of 20 acute inpatient rehabilitation beds with a

$10M investment in 2023, responsible for project management timeline of capital investment.

● Generated $315K in savings in 2019 as well as $100K savings in 2020, 2021, and 2022.

● Reduced turnover from 64% in 2016 to 30% in 2018.

● Coordinated an employee engagement survey with an 85% facility response rate in 2016.

● Established targeted process for management of the applicant processing systems and new employee orientation systems, allowing for a 65% of quick quits (QQ).

● Expanded patient acuity from 1.10 CMI in 2016 to 1.59 CMI in 2021.

● Transformed the core competency format and performance appraisal processes for all hospital team members. 2 5 P a g e

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● Designed leader development institutes (LDIs) to mentor/coach departmental leadership across key leadership domains.

● Transformed compliance to governmental, state, and joint commission operational standards through targeted project management applications.

● Adopted a new nurse practitioner model as physician extenders to support the efficient medical management of patients in the acute rehabilitation hospital setting.

● Developed facility operational standards in response to COVID-19 regulations and safety.

● Transitioned the EMR from HMS MedHost to WellSky.

● Restructured case management department in 2022 to improve collaborations with managed care clients. Executive Positions 2012-2016

Chief Executive Officer (08/12-1/2016)

Kindred Hospital Northland-Kindred Healthcare – Kansas City, MO Description:

Responsible for all daily marketing/clinical/non-clinical operations within a 35-bed acute critical care hospital. The hospital had 150 employees, 120 medical staff members; the CEO had 15 direct reports. Oversight of all project management elements and budget of a hospital with annual 15M budget; part of a for profit, publicly traded, national healthcare landscape of nearly 80 hospitals in 25 states with annual revenues of nearly 6B. Accomplishments:

● Transformed patient acuity from 1.08 CMI in 2012 to 1.25 CMI in 2015.

● Saved $4.6M across 4 years through clear expense control and improvement strategies.

● Generated joint operating committees (JOCs) to address hospital returns within 30 days of discharge in collaboration with SNFs, HH, IRF, and outpatient service lines.

● Increased bed capacity from 65% to 96% through targeted strategic growth strategies between 2012-2014.

● Lowered central line associated bloodstream infection (CLABSI) incidence to zero over nine consecutive reporting periods between 2012 and 2013.

● Transformed employee engagement culture through independent survey from 3.43 in 2012 to 4.00 in 2014.

● Improved culture through employee engagement survey response rate from 43% in 2012 to 82% in 2015.

● Exceeded EBITDARM targets in all four operating years.

● Transformed physician leadership to gain greater physician engagement/alignment.

● Implemented a night physician coverage model to enable higher acuity patient volumes.

● Transformed patient satisfaction culture above corporate/national benchmark data.

● Strategically transformed social media Reputation.com score from 53 in 2013 to 707 in 2015 on a 1000 scale.

● Recruited independent hospitalist group to the LTACH setting to establish a greater continuum of care from the largest two referring hospital locations.

● Recruited cardiology group to the LTACH setting to manage higher patient acuity. Executive Positions 2010-2012

Chief Executive Officer (08/10-7/2012)

Select Specialty Hospital-Select Medical– Wilmington, DE Description of Duties:

Responsible for all daily marketing/clinical/non-clinical operations of a 35-bed inpatient acute critical care hospital with 120 employees, 100 medical staff members, and 10 direct reports. Supported a 10M annual operational budget. 3 5 P a g e

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Part Page of a publicly 3 of 4 traded, for profit company with a national landscape of services along post-acute continuum with over 100 hospitals with annual revenues greater than 2B. Accomplishments:

● Contributed over $3M in EBITA to the company across 2010 and 2011.

● Grew secondary/tertiary hospital referrals to over 5% (up from 1%) in four hospitals.

● Increased bed occupancy from 68% in 2010 to 89% in 2011.

● Developed telemetry capabilities to facilitate higher clinical acuity of patients.

● Exceeded corporate targets for revenue per patient day, EBITA per patient bed, ADC, admissions, and discharges, across all years of operations.

Chief Operating Officer (03/10-7/2010)

Select Specialty Hospital-Select Medical– Wilmington, DE Description of Duties:

Reporting directly to CEO; role used to secure payor, facilities, staffing, and physician contracts, all with a focus on business development, providing exceptional quality patient care and establishing fiscal accountability. All facilities and materials staff reported to the COO.

Accomplishments:

● Focused operations of hospital to position the facility to achieve highest census target in the hospital’s history.

● Developed culture of accountability with business development staff to stimulate volume growth of referrals from secondary/tertiary hospital markets.

● Negotiated staffing agreements with area agency staff providers to permit movement of hospital toward higher census targets while maintaining effective staffing ratios.

● Completed contract negotiations to develop service agreement with area hospital to allow greater depth of surgical services performed with patient receiving services within our hospital. Management Positions 2006-2010

Director of Outreach Services, Physician Resources, Business Development and Physician Recruitment (1/06-2/2010) Colorado Plains Medical Center-LifePoint Healthcare– Fort Morgan, CO Description of Duties:

Within a 50-bed Level III acute hospital, with a for profit national publicly traded company, reported to CEO/CFO. Marketing, physician recruitment, and specialty care outreach departments reported to the director role. Managed budget and capital requests of departments; 3 direct reports. Directed all marketing, physician specialty clinic, and physician recruitment strategies. Chaired of physician satisfaction committee. Developed and maintained relations with 6 Critical Access Hospitals in extended service areas. Directed and coordinated all hospital CME events. Accomplishments:

● Analyzed through survey project, specialty needs of the hospital medical staff leading to the addition Pediatric Cardiology, Pediatric Pulmonology, Endocrinology, and Rheumatology at the hospital.

● Recruited specialists to the Specialty Clinic that include Hand Orthopedic Surgeon, Plastic/Reconstructive Surgeon, Pediatric Cardiologist, Pediatric Pulmonologist, Oncologist, Hematologist, Endocrinologist, Rheumatologist, and Neurologist.

● Developed a process for outreach services in extended service areas that include OB/GYN, Podiatry, Urology, Pulmonology, and Pediatric Rehabilitation.

● Supported business development of new growth in OB/GYN; permitted removing provider guarantee within 6 months of start.

● Strategically negotiated Pulmonology coverage for the hospital following the departure of staff Pulmonologist. 4 5 P a g e

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Management Page 4 of 4 Positions 2005-2008

Director of Rehabilitation Services (6/05-2/2008)

Colorado Plains Medical Center-LifePoint Healthcare – Fort Morgan, CO Description of Duties:

Within a 50-bed Level III acute hospital, with a for profit national publicly traded company, reported to CEO/CFO. Managed all daily operations, budget, capital, service line development of three rehabilitation departments with 17 direct reports. Coordinated staff members across 6 service lines. Process management of developmental and strategic PI projects. Chair of safe patient handling and falls prevention committee, member of the hospital safety committee. Accomplishments:

● Developed contractual agreement for the rehabilitation staff to teach sections of the physical therapy assistant program with local community college.

● Created a staff share program with local nursing homes for use of PT, PTA, OT, COTA staff that lead to the development of an agreement with nursing for cross coverage; strong impact on hospital need for travel labor.

● Increased billing accuracy for hospital rehabilitation services from 53% to current rates of 97%.

● Reduced MH/Stat in physical therapy services from .54 in 2006 to .50 in 2007. Reduced MH/Stat in occupational therapy services from .50 in 2006 to .48 in 2007.

Management Experience 2000-2005

Director of Rehabilitation Services

Work Comp Clinic-Director of Rehabilitation, Park Cities Spine and Sport Center-Director of Rehabilitation, Priority Pain Relief Center-Director of Rehabilitation, Laredo Wellness Center-Director of Rehabilitation, Injury Rehabilitation Centers-Director of Rehabilitation, Guadalupana Chiropractic-Director of Rehabilitation. STATE LICENSE

Colorado, Exp. Date: 10/31/23

Hawaii, Exp. Date: 12/31/23

AFFLIATIONS

2023-Present Society for Human Resources Management (SHRM) Member 2023-Present Project Management Institute (PMI) Member 2012-Present Fellow of the American College of Healthcare Executives (ACHE) 2009-Present Member of the Medical Advisory Board for The Medical Disability Advisor: Workplace Guidelines for Disability Duration.

2007-Present Member of the ODG (Official Disability Guidelines 10th Edition) 2012 Editorial Advisory Board 2020-2023 Board Member Florence, Kentucky Rotary Chapter 2019-2020 President of the Florence, Kentucky Rotary Chapter 2016-2023 Board Member Kentucky Chapter of the American College of Healthcare Executives 2018-2023 Chair of the Educational Committee with Board of the Kentucky Chapter of the American College of Healthcare Executives-Responsible for all professional education content for Healthcare Executives in KY, under leadership provided over one hundred hours of professional training and content across each annual term. 2018-2019 President Elect of the Florence, Kentucky Rotary Chapter 2016-2019 Team Leader of the Membership Team Member of the Florence, Kentucky Rotary Chapter 2011-2012 Member of the Delaware Healthcare Association Hospital Policy Committee 2004-2005 Member of the Medical Advisory Board for The Medical Disability Advisor: Workplace Guidelines for Disability Duration.

PROFESSIONAL AND COMMUNITY EXPERIENCE

2002-Present Peer Review Doctor for Insurance Claims Review 2019 Panelist speaker of an ACHE sponsored educational event regarding Career Positioning - Proactively Managing Your Professional Development– Louisville, KY 5 5 P a g e

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2017 Page 5 of 4 Panelist speaker of an ACHE sponsored educational event regarding the Post Acute Care Continuum– Frankfort, KY

2014-2015 Hospital organizer for multiple blood drives with Community Blood Center– Kansas City, MO 2013-2014 Hospital organizer for food drives with Harvesters Food Bank– Kansas City, MO 2013 Panelist speaker of an ACHE sponsored educational event regarding the Post Acute Care Continuum– Sedalia, MO and Wichita, KS

2009-2010 Consulting member of the Morgan County Early Childhood Development Council– Fort Morgan, CO 2009 Guest lecturer for Physical Therapy Assistant (PTA) Program students at Morgan Community College regarding essentials of outpatient clinical documentation and recognition/treatment of myofascial pain– Fort Morgan, CO 2008 Served as a Doctor to manage athlete injuries at the Olympic Training Center Sports Medicine Clinic at the United States Olympic Training facility prior to competing at the Olympics in Beijing, China– Colorado Springs, CO 2007-2010 Member of the Educational Consortium of Morgan/Logan County, an organization designed by the Morgan County Economic Development Corporation (MCEDC) with the mission of providing Northeast Colorado a platform of to integrate business and education (primary/secondary) to facilitate a work ready labor market to recruit additional business to the Northeast Colorado Community– Fort Morgan, CO 2007-2010 Member of the Advisory Board for the Healing Tree, a non-profit organization with the mission of providing Northeast Colorado with a drug and alcohol rehabilitation center – Sterling, CO 2005 Completed OSHA OTI 503 Update for General Industry Outreach Trainers– Mesquite, TX 2002-2005 Head Chiropractic Doctor for Southern Methodist University (SMU) exclusively collaborating with the Men and Women’s Swim Team, coordinated and implemented all rehabilitative care for NCAA Division I and Olympic Level Athletes – Dallas, TX

2001 OSHA (OTI 501) Trainer Course in Occupational Safety and Health Standards for General Industry. Certified as an Outreach General Industry OSHA Trainer in 10 hour and 30-hour Programs – Nashville, TN

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