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Customer Service Sales Associate

Location:
Meridian, MS
Posted:
November 30, 2023

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Resume:

Lashundra Henderson

COOK/CASHIER SALES ASSOCIATE

Lauderdale, MS 39335

ad1k4t@r.postjobfree.com

+1-601-***-****

knowledge of food safety. Consistently maintain well-stocked, organized and clean kitchen areas to maximize productivity. Dedicated team player with punctual nature and open communication style dedicated to meeting every preparation and service need. Dynamic food service professional seeking Cook/Cashier opportunity within fast food landscape. Driven toward continuous improvement and committed to going above and beyond to complete tasks and assist other team members. Well-versed in standard food prep techniques, as well as safe food-handling standards.

Motivated and hardworking Cook/Cashier with 9 years of experience cooking delicious items quickly at fast food establishments. Expert at preparing various menu items using basic and advanced cooking methods. Customer-focused and dedicated to preparing orders exactly as requested. Reliable cashier and cook with 9 years of experience working front counter and cooking simple menu items. Team-player with clear communication skills and willingness to help other employees with pace and great customer service Arrive to work early to prepare for shift and relieve other coworkers on time. I will love to be in the medical field any position. Work Experience

Salon Owner/Hair Stylist

SHUNDRA'S TOUCH,LLC - Lauderdale County, MS

May 2020 to Present

Salon manager of 3 years I'm responsible for the successful operations of hair, beauty salons. Responsible for both profit and customer satisfaction, salon manager make sure to provide excellent services, maximize profit and follow all health and safety regulations.

• Inventory

• Cash handling

• Cosmetologist

• Deal with all paper work for ny business

• Childcare

• Receptionist

• Place orders online

MANAGER/CUSTOMER SERVICE

Subway - Philadelphia, MS

June 2012 to October 2020

2 years as a manager /10 years as a sandwich artist and customer service. Applied strong leadership talents and problem-solving skills to maintain team efficiency. Also land organize work flows to meet any daily demand. Improved operational planning and business frameworks to enhance.

Trained and guided team members to maintain high productivity and performance metrics.

• Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions

• Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches

• Communicated best practices among on-site and external personnel to align efforts and goals

• Reviewed performance data to monitor and measure productivity, goal progress and activity levels

• Conducted monthly inventories of raw materials and components on work

• Trained new employees in specific job requirements

• Managed day-to-day operations, including supervision and assignment

• delegation for 8 member team

• Assisted customers in person

• Inventoried stock

• Operated the cash drawer

• Confirmed payments

• Greeted customers

• Booked appointments for clients

• Handled reservations

• Operated the cash register

• Handled emails, inbound calls, and outbound calls

• Kept records of customer complaints

• Assisted customers with questions

• Interacted with customers through live chat

• Assisted customers with a warm and professional attitude COOK/CASHIER SALES ASSOCIATE

MWR Navy Air Station - Lauderdale, MS

October 2013 to June 2019

6 years as a cook/cashier.

Developed menus, pricing and special food offerings to increase revenue and customer satisfaction Prepared cooking supplies, ingredients and workstations when opening and closing kitchen Maintained well-stocked stations with supplies and spices for maximum productivity

Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross- contamination

Prepared identical dishes numerous times daily with consistent care, attention to detail and quality Ordered and received products and supplies to stock kitchen areas Planned promotional menu additions based on seasonal pricing and product availability Verified proper portion sizes and consistently attained high food quality standards

Maintained skill level of kitchen staff by properly coaching, counseling and disciplining employees Monitored staff in expectations and parameters of kitchen goals and daily work

Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers Created approximately 200 orders simultaneously during busy periods with high accuracy, maintaining customer satisfaction and loyalty

• Supervised kitchen staff

• Operated grill

• Prepared beverages orders

• Prepared meals from scratch

Education

Certification in Phlebotomy

Phlebotomy Training School - Meridian, MS

June 2023 to June 2023

Associate's degree in Cosmetology

Meridian Community College - Meridian, MS

August 2010 to May 2011

Associate of Arts

East Mississippi Community College - Scooba, MS

May 2009 to May 2011

High School Diploma

Kemper County High School - De Kalb, MS

Bachelor's degree in Social Sciences

Skills

• Menu planning

• Training

• Customer Service (8 years)

• Cooking Experience (8 years)

• Sales Experience (10+ years)

• Food Handling

• Food Safety

• Supervising Experience

• Food Preparation

• Cash handling

• Restaurant management

• Culinary experience

• Serving

• Food service

• Technical support

• Meal Preparation

• Kitchen Management Experience

• Catering

• Front desk

• Childcare

• Telemarketing

• Mac OS

• Windows

• Banking

• Clerical experience

• Telecommunication

• Driving

• Cosmetology

• Hair extensions

• Salon software

• Hair styling

Languages

• English - Expert

Certifications and Licenses

CPR & First Aid

July 2016 to Present

Cosmetology License

May 2012 to Present

Cosmetology certification/Braiding License

Food Handler Certification

Braiding License

February 2020 to Present



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