Bhavanesh (Bo) Panchal

631-***-**** ad1k47@r.postjobfree.com linkedin.com/in/BhavaneshPanchal

Career Summary

•Executive Business Leader with a background in sales, business and people leadership, performing as a strategist, problem solver, and change agent driving operational cohesion and transformational organizational growth

•Facilitated setting up the business unit and delivered a successful launch, resulting in onboarding 300+ customers with projected first-year revenues of $500K, meeting the KPI target

•Promoted to Zone Sales Development Manager reporting directly to the VP of Sales and Marketing, overseeing all aspects of acquisitions and customer management concerning the $70M portfolio with responsibility for 40K+ regional and national accounts

•Oversaw the management of 8 Zone Sales Development Managers and ~200 total in indirect management, ensuring that all long-term and short-term organizational goals were achieved

•Responsible for leading a team of 11 people, including the sales, marketing, sales support, and customer service departments, supporting the entire customer portfolio

Professional Work Experience

TerraCycle Inc. – Trenton, NJ

Business Director, SalonCycle 2021 – Current

•Recruited to build scale and grow the organizational new line of business, providing recycling solutions for customers within the beauty and salon industries

•Responsible for the day-to-day operations, including sales, business development, and customer relationships, as well as complete life-cycle project management of marketing strategies and creative assets

•Cultivated relationships and established partnerships with L’Oréal and SalonCentric, securing the position as the exclusive provider for salon recycling

•Successfully supported the initial product offerings, focusing on portfolio expansion with the addition of 3 new lines of offer

•Initiated innovative market strategies, creating and implementing pilot programs and overall go-to-market strategy, resulting in expanding outreach and onboarding ~400 salons

•Facilitated setting up the business unit and delivered a successful launch, resulting in onboarding 300+ customers with projected first-year revenues of $500K, meeting the KPI target

Allegra Princeton – Cranbury, NJ

Vice President, Sales and Marketing 2019 – 2021

•Responsible for leading a team of 11 people, including the sales, marketing, sales support, and customer service departments, supporting the entire customer portfolio

•Focused on cultivating and managing vital customer relations, simultaneously overseeing the day-to-day operations for various direct reports throughout multiple locations, selling print, marketing, photography, and direct email services

•Developed and implemented various processes and procedures utilizing best practices, assisting sales and sales support in brand expansion

•Established a strategic CRM process and adoption for sales, sales support, and customer service teams, separating customer service from customer support to provide customers with specific assistance

•Established formalized coaching, training, and development processes, including performing mid-year and end-of-year reviews

•Created and implemented strategic yearly marketing plans, including promotional, direct mail, e-mail, and various social media campaigns

•Performed as the project lead for multiple projects, establishing e-Commerce platforms and generating $1M in sales within the first year

Nestle Waters North America – Stamford, CT

IT, Business Transformation, National Sales Manager 2016 – 2019

•Oversaw the management of 8 Zone Sales Development Managers and ~200 total in indirect management, ensuring that all long-term and short-term organizational goals were achieved

•Supported a seamless integration into the new IT systems with minimum business disruption, resulting in streamlining operations and processes for the entire sales organization, supporting efficiency

•Responsible for developing training materials for both classroom and online learning, including the supporting and reference documentation

•Facilitated the national training program for the sales team, including system development, cutover, and hyper-care activities, ensuring adoption and execution to support the organization’s success

Zone Sales Development Manager (MA, CT, NY, NJ, PA, DE) 2012 – 2016

•Promoted to Zone Sales Development Manager reporting directly to the VP of Sales and Marketing, overseeing all aspects of acquisitions and customer management concerning the $70M portfolio with responsibility for 40K+ regional and national accounts

•Recruited, trained, and developed a top-performing and motivated team of 10 Key Account and Business Development Managers and 2 Zone Sales Managers with the responsibility of 14 Business Development Representatives

•Originally responsible for the New England region expanding through the Mid-Atlantic, receiving recognition from executive leadership for individual and team performance with the addition of additional territories

•Performed high-level contract negotiations with organizations such as MTA, Westchester County, UPenn Medicine, Columbia University, and Yale University, attributing to an additional $6M in yearly revenue

Zone Sales Manager 2012

•Hired to develop a poor-performing team of 13 Business Development Representatives, directing all aspects of sales, operations, and customer services

•Focused on individual and team training, establishing a culture and team atmosphere to support growth and expansion

•Improved the overall zone sales team ranking from 11 out of 13 to #3 nationally within 9 months, receiving executive recognition and the promotion to Zone Sales Department Manager

Coca-Cola Refreshments – NY

District Manager, Large Stores, Small Stores, On-Premise 2008 – 2012

•Developed and cultivated relationships with customers, securing retention and increasing sales, generating a $2M increase in annual sales

•Regularly reviewed data to identify opportunities to increase sales, maximize efficiency, and optimize inventory, improving the overall sales process

•Leveraged expertise to train, guide, and mentor the team, resulting in achieving a positive gross profit of 10%+ for 4 consecutive trimesters

•Mentored 5 employees professionally and personally, utilizing expertise from various positions within the organization, including Branch Lead, Promotional Lead, and Handheld Lead, assisting each in achieving promotions within the company

Additional Experience

Kingdom Enterprises

Retail District Management

Harris Jewelers

Procurement, Inventory, and Distribution

Education

Hofstra University

Master of Business Administration in Business Management*

Hofstra University

Bachelor of Business Administration in Business Management

Core Competencies

Change Management

B2B, B2C & D2C

Retail & e-Commerce Sales Management

Training & Development

Strategic Planning & Forecasting

Business Development

Account Management

Broker Management

Negotiation

Customer Experience

Process Improvement

Cross-Functional & Executive Collaboration

Sales & Operations Leadership

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