Daiana Santana

** *********** ******

Carteret, NJ 07008

Cell: 732-***-****

ad1k21@r.postjobfree.com

EDUCATION

College Universidad Catolica Santo Domingo, Rep. Dom.

Advertisement September 2005- August 2014.

Acess Inc. Woodbridge, New Jersey

Microsoft Office Certificate & Web development 2014.

PROFESSIONAL EXPERIENCE

Inbound ICQA - FC Associate/ PG Ambassador – Amazon Fresh, Avenel, NJ (October 2019-Present)

Distribute daily work assignments to gain best productivity for the department motivate a team of individuals to meet targets and productivity expectations in line with company goals.

Execute daily, weekly, monthly action plans that increase accuracy.

Partner with managers and Ops Team and communicate issues and actions regarding accuracy.

Coaching associates to work safely at all times on the importance of ICQA. Ensuring all team members are fully trained to the appropriate level, coach associates to work safely at all times.

Experience working with computers and Microsoft Office (Outlook, Word, Excel)

Outbound packing/Problem Solver – Amazon Fulfillment EWR9, Carteret NJ (June 2019- October 2019)

Problem Solver

Hot pick items to complete orders that were not able to be fulfilled prior.

Assuring to complete costumer order on time.

Reprocessing items or order cancel identifying if item is sellable to be put back on inventory.

Organized and able to handle multiple and changing projects/priorities.

Outbound Picking – Amazon Fulfillment LGA7, Port Reading NJ (October 2016 - June 2019)

Ambassador Outbound Pick/Pack.

EFP Packing/ packing multiples Outbound – Amazon Fulfillment EWR9, Carteret, NJ

(November 2015- October 2016)

Team Leader of Ticket Department Panties Plus Inc. PPI, Edison, NJ (June 2010- September 2014)

Lead and assist small team in the production of labels by proactively identify any errors on the tickets price tags/label made.

Maintain accuracy with captain floor production to assure instructions met client expectation.

Responsible by receiving tickets from the client/store make sure the description and quantity matches the merchandise to be sent according to the PO.

Create tickets for client/store and verify description and quantity match the PO needs

Send samples of the merchandise with the appropriate label/ticket price tag as client instructions.

Keep track of the inventory materials used to make label/ tickets price tags.

Responsible for order material for making tickets price tag and label rolls or any other supplies for the department via email or phone to assure the team has what their need to perform with quality in a time manner.

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