Customer Service Office Administrator
Resume:
Deborah Kehl
Centerville, IN *****
ad1k13@r.postjobfree.com
Seasoned Branch Office Administrator well-versed in supporting marketing and customer service objective while maintaining smooth and efficient business operations. Decisive leader with good communicational and multitasking skills developed over 20+ years of experience. Superior work ethic combined with uncompromising integrity.
Work Experience
Nursing Scheduler
OMNI Homecare - Richmond, IN
March 2023 to Present
Manage nursing schedules by monitoring and adjusting schedules as needed to accommodate changes and referrals. Communicate schedule changes, referral intake and messages Sales Consultant
Shawna Owens State Farm - Connersville, IN
June 2022 to Present
Sell a variety of insurance products, answer any questions or concerns the policyholders have, explain features of policies and both advantages and disadvantages of various policies Branch Office Administrator
Edward Jones - Centreville, VA
August 2017 to June 2022
Maintain scheduling for branch, compose professional business correspondence, emails, meeting notes, and other documents. Consult with clients to resolve basic issues or direct to correct staff member. Maintain office supplies and equipment to support team productivity. Collaborated with Financial Advisor on educating businesses, high schools, colleges on retirement and IRA options. Office Manager
Omni Home Care - Richmond, VA
September 2015 to September 2015
Maintained computer and physical filing systems. Oversaw office inventory activities by ordering ad requisitions. Optimized organizational systems for payment and record keeping. Established workflow processes monitored daily productivity. Managed office operations while scheduling appointments for staff.
Education
Associate Degree
Ivy Tech - Richmond, IN
May 2016 to May 2016
Skills
• Customer Loyalty
• Administrative Support and Updates
• Team Goals
• Branch Management
• Marketing
• Sales
• Customer service
• Office management
Certifications and Licenses
Deborah Kehl
April 2022 to February 2024
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