Kiyanna Vann

Kansas City, MO *****

ad1k04@r.postjobfree.com

816-***-****

An adaptable individual with a proven back ground entrepreneurship, manufacturing, and in administrative support roles. Self -motivated individual with the ability to maintain a high level of professionalism, patience, and efficiency to minimise customer and or company dissatisfaction. Well rounded background which allows me to bring a lot of knowledge to the company.

Work Experience

PERSONAL TRAINER

SELF EMPLOYED- Kansas City, MO.

July 2021-Current

93% client conversion rate

Develop and customize fitness plans for clients to meet their physical goals while helping to gain mental clarity and confidence within themselves.

Coach efficient and safe workouts for clients personally and in

INSPECTOR

FORD MOTOR COMPANY - Claycomo, MO

August 2013 to July 2021

Quality assurance

Inspect Ford vehicles according to Fords strict quality guidelines.

Adhere to strict safety guidelines.

Team Player

ADMINISTRATIVE SUPPORT CLERK

MIDTOWN SIGNS - Kansas City, MO

August 2012 to August 2013

Managed the receptionist area, including greeting visitors and responding to telephone and in-personrequests for information.

Made copies, organized files, sent faxes and handled all incoming and outgoing correspondence.

Standardized department filing system to increase efficiency.

Directly supported CEO in managing operation work flow.

Communicated with clients to obtain payments on accounts.

Created quotes for clients needs for commercial signage.

CUSTOMER SERVICE ADVOCATE

FARMERS INSURANCE - Olathe, KS

September 2010 to August 2013

•Promoted agency products to customers on the telephone and in writing.

•Communicate with customers about basic underwriting guidelines and policies to service customeraccounts.

•Analyze, clarify and resolve basic policy and account related questions from internal and externalcustomers.

•Act as a liaison between the agent and client by explaining basic processes, procedures and directingclient issues to correct person or department.

•Assist in resolution of issues for customers.

•Provided proper insurance documentation to clients per their request.

•Assisted with billing inquiries and payments in a timely manner.

•Attained performance level standards as outlined in performance objectives.

Education

Associate in Liberal Arts

KANSAS CITY KANSAS COMMUNITY COLLEGE - Kansas City, KS

May 2017

Skills

•Data Entry

•Microsoft Office

•Customer Service

•Outlook

•Receptionist

•fast learner

•Quality Assurance • Phone Etiquette

•Quality Inspection

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