Sydney Gill

**** ***** ***** ** 317-***-****

Indianapolis, IN 46239 ad1jv3@r.postjobfree.com

PROGRAM COORDINATOR

Dependable quality assurance professional with strong interpersonal and organizational skills and a keen ability to multitask in a variety of challenges and responsibilities. Excels in a fast-paced environment while meeting service expectations. Proven track record for prioritizing, communicating, and accountability.

KEY QUALIFICATIONS

General Clerical

Planning/ Scheduling

Identifying Resources

Proper Health Practices

Computer Skills

Ethical Healthcare Practices

Communication

Patient Care

Safety Regulations

Data Entry Skills

Analyzing Information

Managing Processes

WORK EXPERIENCE

Help at Home 11/2015-7/2023

Program Coordinator/Q.I.D.P

Develop, update, implement, and review individual program plans in accordance with applicable state and federal regulations.

Coordinate directly to case manager about all habilitation direct care services, as defined by State and Federal regulations, provided to individuals within their home.

Ensure that the homes are in compliance with state regulations in providing habilitation services.

Providing education and support for patients and family members.

Coordinate efforts of the Interdisciplinary Team to ensure that each individual is receiving optimum services, which meet his/her individual needs.

Scheduler

Maintain the maintenance of consumers’ and employees’ file

Efficiently audit files and create new files following an Audit tool

Ensure a monthly staff schedule is completed with appropriate levels of staff coverage

Coordinate in-service trainings for additional education needed for staff

Complete annual evaluations, such as hire date anniversaries and submit to the Director in a timely manner

Monitor and record all required trainings for staff and schedule updates as needed to remain current

Complete consumer satisfaction surveys to ensure consumers’ needs are met

Home Health Aide

Assist, monitor, and teach individuals with preparation of daytime activities.

Provides direct care, such as feeding or bathing, to individuals who are unable to care for themselves.

Performs light housekeeping duties and meal preparation.

Plans, organizes, and lead group activities.

Transport individuals to designated doctor appointments or community outings

Companion Care Company 05/2013-08/2015

Quality Assurance Specialist

Responsible for billing the correct waiver for consumers.

Collaborated with staff on the principles of quality and the value of meeting or exceeding quality standards and audit expectations of the company.

Completed monthly summaries and monthly goal tracking summaries

Implemented and reviewed progress notes, Risk Plans, ISPs, and PCPs before submission to State

Notified case managers of incidents and implemented follow up plans

Technically proficient in Word Processing, Excel, PowerPoint, Internet, and Accounting programs.

Direct Support Professional

Cared for up to 5 different clients at a supported living site

Managed patient’s schedules and ensured all doctor’s appointments were kept.

Administered proper medication following physician’s instructions.

Established and maintained harmonious working relationships with others.

Prepared general reports and maintained accurate records.

Day Nursery IU Health 01/2012-04/2013

Assistant Teacher

Creatively planned and implemented classroom core curriculum and instructive programs for the children.

Enthusiastically assisted the lead teacher in lesson delivery and presentation.

Patiently managed behavior of students to create a safe classroom environment.

Created a nurturing, helpful, clean, and compassionate environment for the children.

Access LLC 02/2011-08/2011

Direct Support Staff/ Caregiver

Assisted clients with daily house chores.

Filed paperwork, time sheets, goal sheets, and tracked behavioral sheets.

Redirected behaviors with positive encouragement and redirection.

Took clients out in the community by involving in activities.

EDUCATION

Bachelor of Arts Degree

Gen Studies/Liberal Arts

Indiana University Indianapolis, IN

LICENSES AND CERTIFICATIONS

Home Health Aid License

CPR and First Aid Certifications

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