AHLAM

IBRAHIM

A

I

Show Low, AZ *****,

858-***-****

ad1jnr@r.postjobfree.com

PROFESSIONAL SUMMARY

Experienced, swiftly adapts to new situations, company cultures and work processes. Skillful in promoting current sales, processing transactions and handling customer complaints. Strong proficiency in POS system operation paired with superior customer service and communication abilities. SKILLS

• Account Development • Customer Retention • Process Improvement

• Revenue Generation • Customer Needs Assessment • Sales Closing

• Customer Relations • Staff Training • First Aid Certified

• Building Patrol • Reliability • Grounds Monitoring

• Report Preparation • Emergency Response • Crime Prevention

• Personal Security

EXPERIENCE

Sales Representative June 2020 - Current

PFP Ashtabula, Ohio

• Liquidator for businesses going out of business.

• Maximized customer satisfaction by quickly responding to any concern or request.

• Overcame objections with effective product demonstrations and persuasive communication skills.

• Determined customers' needs based on sales calls and face-to-face meetings. Security Guard March 2022 - May 2023

Premier Securty of Utah Salt Lake City, Utah

• Flex Officer

• Patrolled public areas regularly to detect and resolve unsafe conditions.

• Contributed to total building security, effectively distributing resources to cover all access points and building areas.

• Defused conflicts and security issues through effective de-escalation and crisis management techniques. Security Guard January 2020 - February 2022

Delaware North Maravia, Iowa

• Secured building against unauthorized access and conducted regular patrols.

• Monitored CCTV feeds of building and grounds.

• Responded quickly to medical and building emergencies.

• Checked interior offices after business hours to confirm entries were locked and secure.

• De-escalated conflicts using verbal and physical techniques.

• Logged security activities and prepared operational reports for management.

• Secured multiple building and grounds areas with team of [Number] personnel.

• Monitored employees and visitors to guard against theft and maintain security of premises. EDUCATION

LANGUAGE

Fluent

English

Fluent

Arabic

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