Human Resources Employee Relations

Vanessa R. McCants

**** **** ******

Mobile, Alabama 36608

Cell Phone: 251-***-****, Home Phone: 251-***-****, email: *********@*****.***

PROFESSIONAL PROFILE

Goal driven Human Resources professional that will bring quantifiable value to a company through focused Employee Relations, Labor Relations, Payroll Administrative Support, Public Relations and Management knowledge

SUMMARY OF QUALIFICATIONS

Human Resources/Personnel Management/Organization Recruitment/New Hire On-Boarding

Benefits/Payroll/Compensation Administration Training and Development

Employee Relations/Labor Relations/Labor Negotiations Safety and Health

Writing Policies and Procedures/Employment Law Advising/Coaching/Counseling

Office Administration Collective Bargaining

PROFESSIONAL EXPERIENCE

Noland Health Services-Eastern Shore Rehabilitation and Nursing Center, Daphne, AL, July 2020- Present

Human Resources Manager

Responsible for all recruitment activities for the facility

Coordinates activities related to employment, onboarding, employee relations, benefits and training

Develops and implements recruitment events, recruitment and retention initiatives

Provides current employees with information about job responsibilities, wages, benefits and policies

Conducts and facilitates new employee orientation

Monitors human resource compliance, conducting preliminary investigations of reported policy violations and maintains records of investigated reports

Maintains records and complies statistical reports concerning personnel-related data such as hires, terminations, transfers, performance evaluations and absenteeism

Administers the Human Resources Information System (HRIS) and time and attendance system and maintains accurate records in systems

Maintains up to date electronic employee files that include employment, medical, payroll and education records by scanning, importing and verifying documents into the document imaging system timely and according to established procedures

Assists, maintains and process payroll activities, including entering information into the payroll through Kronos payroll system, maintains and tracks employee attendance, leave time, PTO, etc.

Performs other human resources functions and other duties and responsibilities as directed

Ball HealthCare Services, Inc., Mobile, Alabama, November 2016 - March 25, 2020

Human Resources/Payroll Coordinator

Administered daily functions of the Human Resources departments for 11 business locations

Performed, administered and maintained, Family Medical Leave, Worker’s Compensation, Unemployment Compensation, Employee Benefits, Employee Scholarship programs and other programs as required and defined

Supported and provided assistance to all facilities with the day-to-day payroll administrative functions, payroll systems used MAS and Attendance Enterprise

Responsible for and performed recruitment efforts for all locations, that included but not limited to, job posting, identifying qualified candidates by reviewing and screening resumes, assisted with the hiring and new hire orientation/onboarding process as needed and assigned

Acted as a resource and liaison to employees as it related to Human Resource organizational policies and applicable laws

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Coordinated and provided annual training for company managers and staff that included but not limited to harassment training, FMLA training, I-9 training and other mandatory and non-mandatory training as needed and assigned

Performed research and analysis of Human Resources related issues; performed field research and responded to employee questions as it related to Human Resource management

Attended and participated in employee disciplinary meetings, terminations, and investigations

Performed and administered benefits as indicated utilizing company policy and procedures, assisted in the development, selecting, implementing, administering and evaluating benefit programs that supported the organization’s goals and objectives

Performed other Human Resources and Payroll duties as assigned

Outokumpu Stainless USA, Calvert, Alabama, November 2013 – April 15, 2014

Contract Recruiter

Achieved staffing forecasts through sourcing, interviewing and on-boarding

Established recruiting requirements forecasts and objectives; met with managers to discuss recruiting needs

Build applicant pool by researching and contacting community services, colleges, employment agencies, recruiters, media, job fairs and internet sites; providing organization information, opportunities, and benefits; made presentations; maintained relationships

Evaluated applicants by discussing job requirements and applicant qualifications with managers; arranged management interviews by coordinating schedules; coordinated and conducted applicants interviews, interviewing applicants on consistent set of qualifications

Determined applicant qualification by interviewing applicants; analyzed responses; verified references; compared qualifications to job requirements

Lowe’s Home Improvement, Tuscaloosa, Alabama, February 2012 – August 31, 2013

Human Resources Manager

Provided and performed all phases of the Human Resources functions at the professional level and carried out all responsibilities in functional areas, including but not limited to, payroll administration, employee relations, benefits administration, training and communication, recruitment and employment

Conducted all recruitment efforts for personnel, identified qualified candidates by reviewing and screening resumes/applications, conducted interviews and assisted in the final hiring decision and extended job offers to candidates; coordinated and tracked recruitment and hiring efforts within the store, including communicating with applicants and management about status

Planned and conducted new-hire orientation to foster positive attitude toward company’s goals, performed reference check, conducted pre-employment background check, MVR check, and drug screening, coordinated and managed the on-boarding of new personnel

Coordinated all aspects of employment, including but not limited to orientation, on-boarding, job posting process, compensation, benefits and payroll

Prepared and processed paperwork required to place employee on payroll to establish and maintain personnel file, compiled and processed payroll functions through Kronos payroll system (close-out, made corrections, enter vacation/holiday, sick and attendance)

Ensured store’s compliance with the WOTC program, administered and tracked employee worker’s compensation program

ThyssenKrupp InPlant Services, Calvert, Alabama, November 2009 – March 18, 2011

Human Resources/Office Administration Manager

· Developed, managed and implemented all personnel and Human Resources functions for the start-up

Provided day-to-day human resources and employee relations support to team members

· Designed, managed and administered the benefits program that included but not limited to claims resolution, change reporting, checked invoices for discrepancies for payment, and communicated benefit information to team members

· Performed and managed all compensation and benefits duties that included but not limited to the compensation and benefits plans; analyzed, conducted and modified compensation and benefits policies to

establish competitive programs to ensure compliance with legal requirements; researched and prepared industry and area wage surveys, managed the workers’ compensation program

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· Developed, coordinated, managed and administered all recruitment efforts, included but not limited to coordinating interviews, accepting resumes, interviewing and recommending hiring and conducted all new employee orientations to ensure compliance with federal and state regulations concerning employment law

· Managed, maintained and processed all payroll activities that included maintaining payroll files, recordkeeping, processed paperwork for new hires, entered information into the payroll through ADP payroll service system; maintained and tracked team members attendance, leave time, etc., identified and reconciled payroll discrepancies

Negotiated with vendors for goods and services and blanket purchase orders when appropriate and monitored cost during the time period

Planned, organized, managed and coordinated all training activities for personnel that included new hire orientation training, required and on-going on the job training

Managed and coordinated all day-to-day administrative office functions

GAT Airline Ground Support, Inc., Mobile, Alabama, March 2007 – June 23, 2008

Human Resources Director

· Planned, directed, managed and implemented company policies and procedures relating to all phases of personnel and human resources activities; coordinated and conducted all staff recruitment efforts, employee retention and personnel training

Managed and facilitated new hire employment that included but not limited to selecting, interviewing, hiring recommendations and hiring

Responded to employee relations issues such as employee complaints, harassment allegations, EEOC complaints; investigated and defended complaints and labor related issues, worked and assisted the agency’s attorney in preparation of litigation brought against company

Maintained knowledge of FAA regulations, federal and state laws for company compliance pertaining to all

personnel matters

Wrote, revised, edited, recommended, published, coordinated, monitored and implemented personnel

policies and procedures governing human resources activities and functions of the agency

Mobile Community Action Inc., Mobile, Alabama, June 1999 – February 3, 2006

Human Resources Manager

· Conducted and managed a full life cycle recruiting program that included employee retention, and personnel training; acted as compliance officer in major regulated areas of employment and other federal and state laws affecting employees; conducted related studies and compiled reports for the Department of Labor, Unemployment Office, Worker’s Compensation, OSHA, attorney and other reports related to human resources functions, etc.

· Served as the link between management and employees by handling questions, interpreting and administering policies and assisted in resolving work-related problems

Conducted internal job classification studies, wage and salary surveys; implemented and revised wage salary scale; wrote and updated job descriptions; administered and monitored performance evaluation program and revised as necessary

Coordinated and mediated employee grievances and represented the agency at personnel related hearings, investigations and meetings; responded to employee relations issues such as employee complaints, harassment allegations, civil rights complaints, etc., assisted agency’s attorney in preparation of litigation brought against the agency, served as the agency representative; monitored unemployment claims and represented the agency in any unemployment hearing

International Paper, Mobile, Alabama, June 1976 – April 1, 1998

HR Administrative Assistant - Corporate Employee Relations, Salary Administration Clerk/Secretary

· Provided assistance and confidential support to the Corporate Employee Relations Managers in union and union-free activities and the administration in the day-to-day operations of human resources functions

· Generated various labor data reports, as needed, including reports using data attained directly from competitors and various industry sources; conducted and compiled arbitration researchs

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· Collected, compiled, maintained data needed for negotiations preparation, reporting results and closing of files; prepared, compiled, consolidated and tracked changes for all exempt and non-exempt personnel including salary changes, function and organizational changes

· Performed all office administrative responsibilities and general secretarial duties

EDUCATION

Bachelor of Science, Human Resource Management, June 1998

University of South Alabama, Mobile, Alabama

Office Administration Degree, February 1975

Carver State Technical College, Mobile, Alabama

Bishop State Community College, Mobile, Alabama, Undergraduate Courses, General Studies

Springhill College, Mobile, Alabama, Graduate Courses, Education

Professional Training/Certificates

Completed the PHR/SPHR Certification Preparation Course

Member of Society for Human Resource Management (SHRM), National and Mobile, Alabama Chapters

COMPUTER SKILLS

Proficient in MS Office Suite, Word Processing-65wpm, ADP Payroll System, PeopleSoft, Kronos, Gensis, Attendance Enterprise and MAS Payroll Systems

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