MIKE TRENT

**** ****** *** ****** ****, FL ***** ad1jlh@r.postjobfree.com Phone 407-***-****

OBJECTIVE

A results-oriented Customer Service Professional with exposure in business development, marketing, strategic planning and client relationship management committed to pursing a long-term career with a progressive company poised for strong growth and market presence.

EDUCATION

INTERNATIONAL ACADEMY of DESIGN & TECHNOLOGY, Orlando, FL

Graphic Design (Digital Media) - Associate of Science 10/02 – 07/04

SOUTHEASTERN ACADEMY, Kissimmee, FL

Hospitality Management (Travel and Tourism) – 09/86 – 05/88

SKILLS

My 30 years experience in providing excellent customer service has allowed me to be exceptionally well-organized individual who has a strong work ethic and a willingness to work hard to achieve employer objective. I consistently ensure that my team provides the client with attentive, courteous, and informative service, and that they gain and show personal satisfaction from delivering great service.

EXPERIENCE

SRP COMPANIES, Castle Rock, CO, 06/21 – Current

RFID Field Install Manager

Manage a team of 6-8 contractors nationwide.

RFID’s product across the US including 7-11, Circle K, Speedway and more.

Reset RSR storage units and vans retagging all products associated with their routes.

Conduct instore audits, assuring all contractors were following SOP.

Complete weekly invoice for all contractors assigned to me for the duration of the project.

Provide daily and weekly reports outlining the operational goals and objectives of my team.

SRP COMPANIES, Sapulpa, OK, 06/19 – 06/21

Installer/Merchandiser

Conduct store resets according to company specs and plan o grams nationally.

Conduct store audits to ensure product is placed in a shoppable manner to maximize sales.

W.L. PETREY NOVELTY INC, Luverne, AL 10/13 – 06/18 (Laid-off 2018)

Regional Sales Manager – Gulf Coast and Tampa District

Manage, train and monitor the overall operations, sales, profits and operational expenses for an assigned territory.

Provide daily and weekly reports outlining the sales and operational goals and objectives of my team.

Meet with store managers or buyers for ordering product; utilize market data to improve product placement and retail

support.

Develop and maintain relationship with Regional Managers and Market Managers with our major corporate accounts

Successfully build strong relationships that foster teamwork in sales and merchandising staff within our organization and to our major clients nationwide.

ROCKWALL ADVENTURES, Winter Park, FL 11/99 – 10/13 (Sold Business 2013)

Owner/CEO

Manage, administer, direct and control the daily operations of the business.

We have established personnel relationships with businesses and residences; our reputation for providing excellent customer service and safety has rewarded us with repeat business.

We were a provider of rental equipment, portable rock climbing wall, mechanical bulls, inflatables and human hamster balls to event’s, parties, corporate functions and private parties in the Southeast U.S.

REFERENCES

Available upon request

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