Guest Service A Team

O

A well mannered, polite and hard working housekeeper with experience of overseeing the day-to-day operations of the housekeeping department to meet hotel standards & provide consistently seamless guest service. Having a proven ability to create a pleasant, safe, welcoming and clean environment for guests. Punctual, flexible and with an eye for detail and an ability to ensure a professional efficient and effective housekeeping service. Currently looking for a suitable housekeeping that offers variety and the opportunity to develop both personally and professionally. December 2019 - January 2022

Working as part of a team cleaning and re-setting rooms to deliver the best possible standards of cleanliness and hygiene. Reacting to guest requests positively and carry out any requests within reason.

Duties:

Servicing bedrooms to the required standard, using cleaning materials / equipment. Supply & replace essential toiletries and breakfast items.

Responsible for the housekeeping standards in the hotel, gym and spa. Providing an efficient and comprehensive housekeeping service. Ensuring that repairs are reported and carried out as quickly. Maintaining flowers in vases.

Change & machine wash towels & Spanish-style bed sheets & also iron bed sheets. Completing daily and weekly cleaning schedules.

Removing any broken or damaged furniture. Proactive reporting of all Health and Safety issues.

Economical and safe use of housekeeping supplies and equipment. Informing guests of hotel facilities.

Collection of food trays and returning them to the kitchen or food trolleys. Disposing of rubbish from rooms, taking it to the skip.

Safeguarding all guest and hotel property. Managing materials costs & minimizing wastage.

Maintaining an organised system for the storage & ordering of household materials. Ironing

Cleaning

Infection control

Health & safety

COSHH regulations

Linen services Guest

satisfaction

February 2022 - April 2023

O level

5 Subjects passed

2013

SONNIA MUDZINGWA

1 ZAMBUKO MUFAKOSE HARARE ZIMBABWE

+263-**-***-**** ad1jjq@r.postjobfree.com

Good knowledge of housekeeping processes & procedures Excellent standards of hygiene and cleanliness

Capable of working to a very high standard and on own initiative Executive Housekeeper ad1jjq@r.postjobfree.com

Supervisor

ad1jjq@r.postjobfree.com

Contact this candidate