Stephanie baker

Warranty administrator

Cedar City, UT

Data entry, payment processing and distributing,research codes, fast learner, hard worker, I quickly took over transportation damage, after market warranty processing,body shop claims, extended service contracts and GM claims all while juggling 3 other stores. CORE STRENGTHS

~Conflict Resolution ~Strong clientele relations

~Strong organizational skills ~Energetic work attitude

~Creative problem solver ~Telephone inquiries

~Listening skills ~ Customer Service

~MS windows proficient ~Tele-communal skills

~Fast learner ~Multi phone usage

~Courteous demeanor ~Adaptability

Work Experience

Warranty Administrator

Cedar City Motor Company - Cedar City, UT

October 2020 to Present

I am in charge of all body shop, service and transportation claims for this company. I also assist with payroll. I keep inventory of parts that need to be sent back to corporate offices. I assist with customers and proof read all claims before they are finalized. I research codes for labor operations and proofread technician stories and clock time. I submit all warranty claims to Chrysler and Ford. I have over 5 years experience using CDK as well

Certified Nursing Assistant July

current Swiss Village Inc. Berne - Saint Joe, IN

September 2017 to Present

IN

Warranty Administrator November 2009 to April 2012 Moser Motor Sales, Berne IN Warranty Administrator

Kelley Automotive Group - Fort Wayne, IN

September 2018 to May 2020

I assisted 3 other warranty administrators while taking care of body shop, transportation damage, extended service policies and GM side for the company. I have 5 years combined experience of research and data entry and payroll assist.

Education

High school diploma

Adams Central High School - Monroe, IN

2003

Skills

• Home Care

• Inventory control

• Proofreading (10+ years)

• Conflict Management

• Payroll (5 years)

• Accounting (3 years)

• Administrative Experience (5 years)

• Accounts Receivable (3 years)

• Typing (10+ years)

• Accounts Payable (10+ years)

• Personal Assistant Experience (5 years)

• Office Management (2 years)

• Microsoft Outlook (10+ years)

• Bookkeeping (10+ years)

• Financial Report Writing

• Microsoft Excel (10+ years)

• Clerical Experience (5 years)

• Data Entry (10+ years)

• Research (10+ years)

• Account Reconciliation (10+ years)

• Data collection (10+ years)

• General ledger accounting (10+ years)

• Bank reconciliation (5 years)

• Journal entries (10+ years)

• Financial Statement Preparation (10+ years)

• Financial Analysis (10+ years)

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