JOHN R. CHOATE, EMBA
GLOBAL OEM/EMS (OUTSOURCING) SENIOR PROGRAM MANAGER /DIRECTOR
Globa/Large/Complex O2C Supply Chain- Manufacturing ERP/AI Team Solutions that “Add Value”
Scottsdale, AZ 85254 • 650-***-**** • ad1jj3@r.postjobfree.com • www.linkedin.com/in/john-r-choate/
Program Management Leadership: Excels in managing large, complex, and critical projects with individual projects up to $15M, P&Ls of $250M+, and global cross-functional teams (7 – 1200) spanning the Americas, Europe, and Asia to execute across the Corporation, SBU, marketing/sales, engineering/NPI, materials, supply chain-purchasing, advanced-digital SMT/Box manufacturing, fulfilment and quality functions while ensuring stakeholder targets are achieved within scope, schedule and budget. Often branded “Trusted Advisor”.
Business Transformation Change Agent: 20+ years of continual career expertise in driving vision, strategy, and tactical execution for critical change initiatives (including critical process re-engineering, new product introduction, S&IOP, Spend Management, Lean Six Sigma factory set-up, Warehouse /Fulfilment optimization, ERP/AI Technology Systems Innovation, and user-friendly training programs) that deliver operational excellence, compliance, and new solutions with value for companies. USAF Logistics/Data Systems Veteran (TS/Q clearances).
CORE DEMONSTRATED COMPETENCIES
Stakeholder Trusted Advisor
Strategic & Operational Planning
Business Transformation Strategy
New Product Introduction
Cloud Enterprise & Cybersecurity
Business Turnaround Strategy
Global Business Development
Budget & P&L Management
Risk Management & Mitigation
Supply Chain Sustainability
Demand-Supply & Disruption Planning
Sales & Operations Planning (S&IOP)
Supplier Spend/Quality Management
Business Operations Management
OEM/EMS Factory Setup & Training
Advanced Manufacturing Operations
Product Lifecycle Management (PLM)
Business Process Re-engineering
SAP Cloud ERP Implementations
KPI Development & Analysis
Quality Continuous Improvement
ESG (Environment/Social/Governance)
Teambuilding, Training & Coaching
Public Speaking & Training Presentations
PROFESSIONAL EXPERIENCE
Project Lead – PLM, Supply Chain & Advanced Manufacturing L&T Technology Services, Peoria, IL 2021 to Present
Provided strategic direction and tactical leadership for business turnaround/transformation projects spanning the manufacturing, spend management, supplier quality, and regulatory functions of OEMs and contract manufacturers in the Aerospace and Défense sectors.
Planned and executed 3 business-critical International Traffic in Arms Regulations (ITAR) projects with end-to-end responsibility for analysing, optimizing, and documenting all PLM, supplier licensing processes, document transfer and manufacturing execution issues.
Conducted due diligence on PLM, licensing, and export processes to identify operational and regulatory gaps and provide targeted recommendations that streamlined processing and supplier execution to insure timely transfer and manufacturing on time delivery.
Key Achievements:
oDesigned a new executive dashboard covering 16 product lines, 200+ parts, and 16 suppliers to align executive stakeholders and facilitate task prioritization across global cross-functional teams, resulting in potential $1.1M in annual supplier cost savings.
oDetail due diligence that identified ITAR process flaws and recommended corrective measures (including a visual ITAR submission method) that helped avoid $70M in potential penalties and new ITAR template that became new submittal visual standard.
oTurnaround AOG conditions. On site audits, issues prioritized, alignment and priority focus. Service levels from 25% to 95+%.
Program Manager - Direct Materials Management, & Purchasing SAP Ariba, Pittsburgh, PA 2017 to 2020
Served in a multi-faceted, client-facing program leadership and consultancy role involving development of new policies, processes, and training programs to accelerate and streamline the delivery of SAP Ariba Supply Chain Collaboration (SCC) cloud solutions.
Oversaw the Agile development of SAP processes and tools for multiple supply chain activities, including demand forecasting, collaboration, purchase orders, EMS subcontracting, supplier-managed inventory, quality, returns, and ETE user training.
Utilized extensive expertise in SAP ERP implementations to author comprehensive supply chain, forecasting, and quality assurance training content that helped internal cross-functional teams accurately match customer requirements with relevant software solutions.
Rewrote SAP’s entire Agile solutions development and implementation strategy for the Ariba SCC platform in addition to creating and rolling out process standards for its new end-to-end direct materials solution, resulting in global recognition.
Key Achievements:
oCrafted innovative training programs that linked SAP functional and technology solutions with clients’ business requirements, resulting in 110% achievement of aggressive stretch goals and a “Trusted Advisor” status with key customer stakeholders.
oRedesigned the SAP Ariba SCC B2B process for 2 critical accounts, resulting in 2 SAP team awards for the most outstanding customer transformation and the most B2B transfers/supplier linkages (1200) in less than one year.
Consultant/PM - Business Turnarounds, Supply Chain & SAP ERP Global Solutions, Morgan Hill, CA 2008 to 2017
Delivered strategic advisory and program management senior leadership on business transformation, supply chain optimization, and SAP ERP implementations to a diverse F500 clientele spanning the pharma, data centre, telecom, healthcare, semiconductor, and retail sectors.
Built and maintained relationships with global clients based in the US, Europe, and Asia, including America SAP Users Group (ASUG), Bayer, China Link, Juniper Networks, LTX-Credence, Nokia, Samsung, and Sutter Shared Services.
Leveraged extensive experience in end-to-end program management, supply chain management, and ERP implementation to deliver critical insights and recommendations to executive and Board leadership of client organizations and secure buy-in for execution.
Key Achievements:
oPartnered with the finance, procurement, and IT teams of LTX-Credence to create and implement a supplier spend cost reduction model based on 3 “cost of quality” indicators, resulting in $18M in annual savings for the client.
oCreated a new digital RFP ERP process and bidding/negotiation strategy that helped a Hospital Chain vet 128 key suppliers to select top partners, with the process being adopted as a best-in-class benchmark by all teams across the state enterprise.
oEstablished a business transformation PMO for Nokia to revitalize its augmented reality business unit (with operations across 90 countries), resulting in the unit becoming only 1 out of 5 R&D engineering SBU divisions to become a full P&L unit.
Business & Technology Consultant/PM SAP ERP Cloud Solutions Architect T-Systems, Troy, MI 2012 to 2015
Directed the Agile development and implementation of ERP, supply chain, and business transformation solutions for diverse clients in the automotive, data centre, life sciences (health care, medical device, pharma), manufacturing, retail, telecom, and utilities sectors.
Applied Agile tools and best practices to streamline all aspects of project planning and execution, including the creation of business, functional, and technology roadmaps as well as definition and documentation of customer proposals and statements of work (SOWs).
Executed turnaround strategies for key accounts and achieved consistent 100% AOP, OTD, and quality on client projects by drawing on expertise in Agile program management, ERP/CRM solutions implementation, and customer relationship management
Key Achievements:
oTurned around and managed the company’s #1 medical distribution account (McKesson), including developing the client’s FDA and cloud strategy to build synergy across 9 business units and generate significant new follow-on business.
oSelected as only 1 of 4 employees nationwide to contribute to all pre-sales RFPs, resulting in 100% achievement of AOP, securing the largest proposal ($1B) in company’s history, and multiple executive and peer awards for being a top producer.
Order Fulfilment & Inventory Optimization Project Leader Kubota Tractor & Equipment, Torrance, CA 2007 to 2008
Drove process design/improvement, ERP systems integration, and training initiatives to deliver operational excellence and compliance across a $2B wholesale/retail distribution environment with 1200 dealers, 5 distribution centres, and 3 Lean manufacturing facilities.
Spearheaded the reimplementation of a poorly integrated ERP as the designated product owner while holding 100% ownership of the IT budget, resulting in a successful, on-time implementation that came 30% under budget.
Key Achievements:
oRe-engineered 12 critical processes in the sales, S&IOP, supply chain, purchasing, logistics, and National/regional warehousing functions using Agile best practices in less than a year, resulting in 100% achievement of AOP, OTD, and quality targets.
oDeveloped a new S&OP process that reduced sales time by 60% and inventory by 10% ($50M) in 6 months in 5 DC’s, resulting in Agile business teams successfully meeting a $2B revenue goal and a 100% AOP goal across all 4 US sales regions.
ADDITIONAL EXPERIENCE
Global Supply Chain & SAP ETE ERP Implementation Program Leader Medtronic Spinal & Biologics, Memphis, TN
Senior Site Materials & Global Fulfillment Manager Plexus Corp. EMS, El Paso, TX Juarez, Mexico
Global Program Director – SMT/Box Manufacturing Site Set Up/Business Transformation Pemstar EMS, Rochester, MN MX & China
EDUCATION AND CERTIFICATIONS
Executive Master of Business Administration (EMBA) Pepperdine University, Malibu, CA
Bachelor of Science (BS) in Research Biology Washington State University, Pullman, WA
PROFESSIONAL AFFILIATIONS
Member SCOR Global Standards Committee - MAKE Process Association for Supply Chain Management (ASCM)
Board Member Leader - Publicity & Outreach American Society for Quality (ASQ) – Greater Phoenix Chapter
Member Project Management Institute (PMI) - Phoenix Chapter; PMP/ACP in progress, Target December 2023
Member Arizona Artificial Intelligence (AI) Policy Committee