CHRISTINA MENENDEZ

***** *** * & **

Unit A* 402-***-****

Glenwood Springs, CO 81601

ad1jih@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Professional with 10+ years’ experience providing exceptional customer service. Experience to handle inbound calls from members, clients and facilities to verify eligibility and coordinate scheduling with the staff and the patients. Fully capable of handling incoming and outgoing orders from doctors, assist with phone calls, questions on bills. Will continue to be compliant within CHAPS, HIPAA, OSHA guidelines. Plan to provide support on special projects as needed, give input if changes are requested, if there are concerns within the company or with myself. Communicate with the staff often so they are all aware of what is going with the patients and each other.

EDUCATION

Bachelor of Science in Management of Healthcare (June 2019) Bellevue University, Bellevue, NE

Certified Medical Assistant (August 2007)

Nebraska Methodist College of Nursing and Allied Health, Omaha, NE Certified Nursing Assistant (June 2004)

Clarkson College, Omaha, NE

PROFESSIONAL EXPERIENCE

COVID Testing Facilitator, Pre-Anesthesia Testing Clinic, Valley View Hospital, Glenwood Springs, CO (2020- present)

• Facilitate staff, organize patients for covid tests with pre-scheduled surgery and procedures. Prepare charts, call patients if needed, assists nurses with scheduling covid testing, gathering medical history prior to surgery or procedures, and screening vaccinated patients. Assist with monthly meetings, run reports of needed for PAT patients. Assist the lab with covid testing and orders for surgery.

Clinical Assistant, Colorado Mountain Medical, Avon, CO (2019-2020)

• Assist OB/GYN with clinical tasks, answer phone calls, check messages, assist with in office procedures.

Health Information Manager, St. Croix Hospice, Omaha, NE (2017-2019)

• Assist in supervising the office branch and staff of 30-person. Help prepare meetings and schedule staff to see their patients.

Medical Assistant, Urology Cancer Center, Omaha, NE (2011-2017)

• Took vital signs, draw blood, process it in the lab, give injections when ordered, and assist with patient education.

Medical Assistant, Nebraska Cancer Specialists, Omaha, NE (2008-2011)

• Scheduled visits and tests for patients as requested by the patient, nurse, or doctor. Medical Assistant, Neurology Associates, Lincoln, NE (2008 -2008)

• Scheduled appointments for patients, draw blood, give injections, assisted with in office procedures.

Medial Assistant, ENT Specialists, Omaha, NE (2007-2008)

• Scheduled appointments assist physicians within office procedures, answer phone calls. PROFESSIONAL AFFILIATIONS AND ACTIVITIES

American Heart Association, BLS/First Aide Certified (05/2021-05/2023) American Heart Association, BLS Instructor Certified (10/2020-Present) Good Clinical Practice (GCP) U.S. FDA Focus Trained (2017) Health Endeavors Certified (2017)

OSHA Certified (2021)

HIPAA Certified (2021)

EDC & Dangerous Goods Certification (2017) HIATA

Certified

Mandatory Reporter Training Certified (2022)

Student Mental Health and Suicide Prevention

Training Certified (2022)

Concussion/Head Trauma Protocol Training Certified

(2022)

CHSCA Certified (2022)

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