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Information Technology Systems

Location:
North Augusta, SC
Salary:
Negotiable
Posted:
November 28, 2023

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Resume:

continued…

ANTAR S. GRIER

North Augusta, SC

ad1ji1@r.postjobfree.com 661-***-****

US Citizen 10 Point Veterans Preference

QUALIFICATIONS SUMMARY

Accomplished and dynamic IT professional with over 25 years of combined experience in military and state government roles focusing on IT/Information Systems (IS), cybersecurity, and infrastructure support. Proven expertise in network and system administration, integration, and end-to-end IT support. Demonstrated capability in customer support, enterprise architecture, information security, and systems analysis. Proficient in planning and executing strategies to identify, mitigate, and prevent cyber threats and intrusions, safeguarding critical IT assets. Skilled in conducting comprehensive risk and vulnerability assessments for both proposed and existing information systems. Experienced in network and systems design, while ensuring stringent system security protocols are upheld. Adept at evaluating security events, determining their implications, and formulating corrective actions. Knowledgeable in information assurance control validation, software diagnostics, and testing. Proficient in desktop services, network troubleshooting, security patch management, and performance evaluation. Comprehensive experience in penetration testing, technical guidance, software registration, and resource management. Familiar with IT principles, operational needs, and policies; also skilled in technical resources planning and effective communication. Professional Experience

Correctional Institution (CCI), Information Technology Services Division, Tehachapi, CA, USA. 40 hours per week

Salary: 105,984/year

Supervisor: Ahmed Mohamed, Region 4 IT Manager, 661-***-**** May Your Supervisor be contacted? Yes

INFORMATION TECHNOLOGY Supervisor II (September 2023 to Present) Oversee the IT infrastructures of two distinct correctional institutions located in different geographic regions: California Correctional Institution (CCI) in Tehachapi and California City (CAC) Correctional Institution. Serve as the top-tier IT manager for both institutions, representing the interests and needs of Region 3. Possess vast experience in managing projects from inception to completion, ensuring timely delivery, and optimal utilization of resources. Achievements

Rose to the role of supervisor within just 3.5 years, outpacing peers with longer tenure and state service experience.

Spearheaded the comprehensive deactivation IT operations at CAC. This entailed the decommissioning of intricate network infrastructures, as well as the strategic relocation of IT personnel and equipment to other institutions statewide to best serve organizational requirements.

Led the crucial Phase III network infrastructure enhancement project. Responsibilities encompassed:

— Strategic planning and scheduling with external vendors.

— Contract negotiation and oversight for the replacement and upgrade of the MDF network core switch.

— Supervision of upgrades to Wireless LAN Controllers, IDF switches, and battery backups.

— Ensuring the reliability and efficiency of the primary network infrastructure to support the institutions' critical operations..

Correctional Institution (CCI), Information Technology Services Division, Tehachapi, CA, USA. ANTAR S. GRIER Page 2

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40 hours per week

Salary: 100,284/year

Supervisor: Ahmed Mohamed, Region 4 IT Manager, 661-***-**** May Your Supervisor be contacted? Yes

INFORMATION TECHNOLOGY SPECIALIST I (December 2019 to September 2023) Led and executed comprehensive IT support services, ensuring optimal system operation and performance. Conducted feasibility studies, technology projects research analysis, and offered expert IT consultations. Established inventory management procedures and monitored Service Level Agreement (SLA) metrics. Oversaw hardware installation, maintenance, and peripheral equipment repair. Managed security protocols, including security incident investigations and data-sharing agreement reviews. Played a pivotal role in software product deployment, system design, and infrastructure recommendations. Installed, tested, and maintained communication systems and infrastructure. Troubleshot and diagnosed complex IT connectivity issues and advised on system upgrades. Offered structured problem- resolution approaches, effectively diagnosing and resolving IT-reported incidents. Maintained regular communication with peers, management, and vendors, translating technical language into comprehensible information for decision- making. Managed user file access rights and account passwords via MS Active Directory, and offered training to team members on IT processes.

Achievements

Slashed Service Now ticket backlog from 140+ to zero, earning recognition from the Regional Manager and setting new institutional standards.

IT Subject Matter Expert for four clinic activations, recommending advanced IT hardware and emergency power solutions.

Pioneered IT telework criteria and remote access procedures, facilitating secure connections during events like Covid-19 isolations.

Led the institutional-wide migration from Windows 7 to 10, introducing detailed hardware tracking standards.

Formulated Active Directory inventory procedures, standardizing data and ensuring accurate location representation, which was adopted across the state.

Identified and rectified a Group Policy flaw, protecting network assets from premature updates.

Authored enterprise IT technical software installation manuals and operational procedures, contributing to the resolution of 1.1k customer-reported incidents.

Quality Management and Support Unit (QMSU)/Health Care Facility Improvement Program (HCFIP), USA. 40 hours per week

Unpaid

Supervisor: Matasha Level, 661-***-****,

May your supervisor be contacted? Yes

HEALTHCARE INTERN (April 2019 to September 2019)

Reviewed and disseminated new policy updates to relevant staff and presented them during the Local Operating Procedure (LOP) Approval Meetings. Scheduled and organized Outlook invites for meetings, ensuring inclusion of vital information such as agendas and prior minutes. Directed policy discussions and forwarded approved LOPs for signatures. Maintained updated spreadsheets reflecting HCFIP space activations and deactivations. Collaborated in weekly meetings and supported team in transitioning between temporary and permanent spaces. Offered clerical assistance and met institutional requirements within the HCHP domain. Managed and organized IT inventories meticulously. Addressed and ANTAR S. GRIER Page 3

resolved Healthcare IT tickets following technical guidelines and executed software upgrades. Reviewed and corrected user access discrepancies.

Achievements

Initiated the daily Specialty Services population management meeting, drastically cutting down appointment backlogs.

Contributed to a program that was spotlighted in a statewide news article.

Spearheaded the deployment of IT-related systems for institutional projects. USAF, Luke AFB, AZ, USA.

40 hours per week

Rank: MSgt (E7)

Supervisor: Chief Master Sergeant Monty Wood, Retired F-35 INTEGRATED AVIONICS SENIOR MANAGER (October 2016 to September 2019) Oversaw 52 technicians responsible for avionics maintenance on 23 F-35s valued at $2.4B. Addressed training deficiencies and validated both On-The-Job Training and Air Education and Training Command (AETC) technical school/career field- specific training. Managed staffing, performance evaluations, and team recognition. Conducted cybersecurity assessments to preemptively address potential threats. Handled security incidents, ensuring adherence to protocols for classified and confidential information. Led data management for trend analysis, shared insights with military and civilian SMEs, and assisted in the development of technical upgrades. Collaborated with international partners and the DoD contract office on strategy, budgets, and logistical requirements. Achievements

Successfully set up the aircraft maintenance unit from scratch and refined avionics Communication Security

(COMSEC) software load procedures, achieving a 100% inspection pass rate.

Unified eight management training tools into a singular Excel tool, which was subsequently recognized and adopted as a Best Practice.

Expertly managed 52 technicians, ensuring top-notch avionics maintenance on a fleet of 23 F-35s, and proactively addressed training shortfalls by validating and enhancing training procedures.

Developed and oversaw the Communication Security (COMSEC) program, ensuring compliance with federal security guidelines.

Standardized aircraft software load procedures and ensured the installation of appropriate hardware and software firewalls.

USAF, Edwards AFB, CA, USA.

40 hours per week

Rank: TSgt (E6)

Supervisor: Colonel Brian P. O'Neill, Retired

QUALITY ASSURANCE CHIEF INSPECTOR (Mid-Level Manager) (December 2013 to September 2016) Managed readiness and mission effectiveness by validating, inspecting, and analyzing root causes and trends of organizational operations. Upheld compliance with security and privacy protocols, ensuring all employees were properly trained and aligned with federal and internal guidelines. Oversaw and enhanced the Communication Security (COMSEC) program. Investigated and resolved security incidents, safeguarding classified and confidential equipment and information. Led aircraft software load procedures and managed encrypted computer systems, ensuring complete compliance with firewall standards.

Achievements

ANTAR S. GRIER Page 4

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Spearheaded and successfully managed start-up programs, including leading a 19-member team on initiatives like first-powered refuel, RADAR safety, and Weight & Balance programs. This foundational work set the blueprint for the organization’s project lifecycle.

Expertly oversaw a critical engine damage investigation, identifying a major defect. This led to a coordinated procedure rewrite with developmental engineers, resulting in savings of $25K per production aircraft.

Championed efforts in designing, developing, and utilizing data management systems for analytical purposes.

Collaborated with military and civilian SMEs and engineers on new system designs, upgrades, and process improvements.

Education

BA, Business Information Systems (November 2023, Expected) – University of Arizona Global Campus, Associate in Applied Science, Avionics Systems Technology (May 2016) – Community College of the Air, Job-related Training

FCC/Ground Radio Operators License with RADAR endorsement, 07/2018 DoD Combating Trafficking in Persons, 06/2017

Cyber Awareness, 06/2017

Religious Freedom Training, 06/2017

Human Relations, 11/2016

Protecting Sensitive Information, 11/2016

Aircraft Weight and Balance Certification, 11/2012 Permit Radioactive Safety Officer, 10/2012

American Heart Association CPR instructor, 04/2011 Motorcycle Safety Foundation Certified Instructor, 04/2009 References

Ahmed Mohamed, R4 IT Manager I, ad1ji1@r.postjobfree.com, 661-***-**** Matasha Level, Chief Support Executive, ad1ji1@r.postjobfree.com, 661-***-**** Bonnie Cimental, Chief Support Executive, ad1ji1@r.postjobfree.com, 661-***-**** Roger Rouse, Sr Advanced Product Engineer, ad1ji1@r.postjobfree.com, 405-***-**** Technical Skills

Microsoft Office (Word, Excel, PowerPoint, Outlook) Advanced Automated Administration with Windows PowerShell (06/2023) Microsoft PowerShell for Windows, 11/2021

ANTAR S. GRIER Page 5

Microsoft Identity technologies (Active Directory), Windows File Services, and Group Policies AD, ADFS (Active Directory File System), PKI (Public Key Infrastructure) in Windows Server 2012, Windows Server 2012 R2 and 2016

DNS, DHCP, WINS, DFS, in a Windows Server 2012 landscape Exchange Server 2019 AdminCenter (On-Premises)

Exchange-O365 AdminCenter (Cloud)

Server virtualization technologies, VMware and

Awards

Air Force Meritorious Service Medal

Air Force Commendation Medal

Air Force Achievement Medal (3)

Air Force Outstanding Unit Award (10)

National Defense Service Medal

Global War On Terrorism Expeditionary Medal

Global War on Terrorism Service Medal

Korean Defense Service Medal

Nuclear Deterrence Operations Service Medal (3)

“I certify that, to the best of my knowledge and belief, all of my statements are true, correct, complete, and made in good faith.” 10/11/2023



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