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Computer System Contact Center

Location:
Pasig, NCR, Philippines
Posted:
November 28, 2023

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Resume:

JUDITH O. PEREZ

B* L** Pineapple St. GVC Las Piñas City

092********

ad1jhl@r.postjobfree.com

OBJECTIVE:

To be a part of a progressive organization in which I can contribute my knowledge and skills, as well as gain more experience in the field I have chosen.

EDUCATION:

Primary:

San Juan East Central School

Secondary:

Ts. Cruz National High School Almanza II Las Piñas City

Tertiary:

Programming NCIV, Computer System Servicing NCII and Contact Center Services NCII)

Dr. Filemon C. Aguilar Information Technology Training Institute

Dandelion St. Doña Manuela Subdivision, Pamplona III, Las Piñas City

TECHNICAL SKILLS:

Operate a Personal Computer

Install and Configure Computer System

Set-up Computer Network

Set-up Computer Server

Maintain and Repair Computer System & Network

Contact Center

Soft Skills

Neutralized Accent

Typing Skills

OTHERCOMPETENCIES:

Communication and Inter personnel Skills

Leadership Skills

Time Management

Customer Service Oriented

Flexible and Efficient

JOB EXPERIENCE

CASHIER at THE SM STORE SOUTHMALL

Handle cash, credit or check transactions with customers

Scanning goods and ensuring pricing is accurate

Collecting payments whether in cash or credit

Acceptance Personnel at AP CARGO LOGISTICS NET. INC.

(November 2017-February 2019)

Check import/export documentation to determine cargo contents, and classify goods into different fee or tariff groups, using a tariff coding system.

Inspect and count items received and check them against invoices or other documents, recording shortages and rejecting damaged goods.

Attach address labels, identification codes, and shipping instructions to containers.

DATA ENCODER at SOlAIRE (w-bridges manpower agency)

(March 2019-October 2020)

Data Entry

Online banking

Money transfer

Frontdesk/Admin

(February 2022-June 2022)

Greeting visitors

Arranging lunch and dinner buffet

Encoding the VIP, STAFF and Visitor’s IN and OUT

Set schedules and arrange meeting rooms

Monitoring the housekeepers

Always check the cleanliness inside the office

Monitoring the IN and OUT items

Admin Recruiter (June 2022-May 2023)

Creating and posting job descriptions to Social media and other sites

Review resumes and conducts phone screens to determine qualifications

Help in payroll management, preparation, and payment

Updating the Agency for the newly hired employee

Assiting the new hired for their ID’s

Complete all vetting papers with candidates who meet expectations of the job

I hereby certify that the above information are true and correct to the best of my knowledge and beliefs. JUDITH O. PEREZ

Applicant



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